Contract Strategy Program and Project Management Senior Manager

When you join Verizon

You want more out of a career. A place to share your ideas freely - even if they're daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love - driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together - lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the V Team Life.

 What you'll be doing... 

You'll be leading the contract strategy for Strategy and Ops Team under VCG Channel Ops Support Team, where we spend more than seven hundred fifty million dollars per year. While guiding your internal clients through the acquisition process, you'll be identifying potential suppliers, drafting requirements, analyzing qualifications, negotiating deals, identifying cost saving or cost avoidance and monitoring supplier performance. Our purchasing power combined with your skills and expertise will help us maintain our market-leading position. Come play a meaningful role in driving continuous cost savings and revenue generation.

• Performing market analysis to find potential suppliers.

• Guiding internal business partners through the supplier selection process.

• Working cross-functionally to document requirements, build RFPs, and conduct negotiations.

• Handling the sourcing process, ensuring that it aligns with our policies.

• Validating that suppliers are upholding contract terms and conditions.

• Identifying cost saving and avoidance opportunities across all Customer Service PSO partner contracts.

• Handling timelines and deliverables for contracts and proposals across all VCG partners.

• Ensuring that contract and proposal processes are following internal and external guidelines.

• Collaborating across the organization for input, feedback, and approval on agreements.

• Facilitating and negotiating between internal and external partners.

• Auditing contracts for standardization and opportunities.

• Developing outcome based pricing and receiving approvals on agreements.

• Being creative in negotiating new ways of contract innovations.

Where you'll be working...
This hybrid role will have a defined work location that includes work from home and assigned office days as set by the manager. The preferred locations for this role are the hub locations listed below; candidates in other locations also may be considered.

1000 Park Meadows, Lone Tree CO, 15505 Sand Canyon Ave, Irvine CA, 1701 Gold Rd., Rolling Meadows IL , 5055 North Point Pkwy, Alpharetta GA, 600 Hidden Ridge, Irving TX, 2600 W Geronimo Place,, Chandler AZ, 7701 E Telecom Pkwy, Temple Terrance FL, 3700 Arco Corporate Dr, Charlotte, NC, 5000 Britton Rd, Hilliard, OH, 22001 Loudoun County Pkwy, Ashburn, VA, 899 Heathrow Park Ln, Lake Mary, FL, 3131 B Sewells Point, Norfolk, VA, 3011 Hungary Spring Rd, Richmond, VA, One Verizon Way, Basking Ridge, NJ and 6400 Weston Pkwy, Cary NC.

What we're looking for...

You understand commerce. Because you are a master relationship builder, external suppliers see you as an invaluable partner and internal clients see you as a trusted advisor. You have no problem prioritizing multiple simultaneous projects and you're no stranger to tight timelines. Balancing the intersection of cost, efficiency, and quality, you expertly negotiate the best outcomes for all parties.

You'll need to have:

• Bachelor's degree or four or more years of work experience.

• Six or more years of relevant work experience.

• Experience in Contract Strategy and management

• Experience in Contract Negotiation. 

• Experience in negotiation skills or cost management skills.

• Experience working with Customer Service outsource business partner contracts.

• Experience in written (presentation), verbal communication & problem solving skills.

• Experience in Customer Service in the PSO organization. 

• Experience in customer service metrics. (i.e First Call Resolution, Three Day Repeat, and Average Handle Time channel)

Even better if you have one or more of the following:

• Business degree in Supply Chain of Business Administration.

• Program management, request-for-proposal (RFP), and vendor selection experience.

• Experience in Finance.

• Experience in Sourcing.

• Supply chain certification, such as Certified Professional in Supply Management (CPSM) or Certified Purchasing Manager (CPM) from the Institute of Supply Chain Management (ISM).

• Project management certification.

• Lean Six Sigma certification.  

If Verizon and this role sound like a fit for you, we encourage you to apply even if you don't meet every "even better" qualification listed above.

In this hybrid role, you'll have a defined work location that includes work from home and a minimum eight assigned office days per month that will be set by your manager.Scheduled Weekly Hours40Equal Employment Opportunity 

We're proud to be an equal opportunity employer - and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion page to learn more.