About Bluum
At Bluum, we’re on a mission to improve learning and make it more accessible for all. Guided by our values—Start with Empathy, Do What’s Right, Own It Together, and Win as a Team, Always be Learning—we partner with educators to create impactful learning environments through innovative solutions and personalized support. If you’re driven by purpose and want to make a real difference, you belong at Bluum
Summary: The Bluum Contract Specialist is responsible for managing the full contract lifecycle, including drafting, reviewing, processing, and maintaining customer and vendor agreements. Ensures accuracy and compliance of contract records, pricing, and documentation across internal systems and resources. Serves as a key liaison between Sales, Procurement, Finance, and external contract partners to support compliant pricing, timely renewals, and accurate quotations. Prepares usage and performance reports, facilitates contract reviews, and oversees administrative fee tracking. Contributes to the development of SOPs, templates, and training materials to drive efficiency, scalability, and compliance within contract operations.
Key Responsibilities
- Develop, coordinate, and maintain accurate records for the contracts you are assigned in centralized systems (databases, Box files, cheat sheets, online catalogs), ensuring accessibility and compliance.
- Draft, review, and process customer and vendor contracts, amendments, renewals, and awarded agreements for your assigned contracts.
- Set up assigned contracts in internal systems and maintain related documents, templates, guides, and resources for department-wide use.
- Support the maintenance of your assigned contracts by setting price levels, completing required forms, monitoring registered pricing, and updating records to prevent expirations.
- Monitor and manage the lifecycle of the contracts you are assigned, including expirations, renewals, and compliance requirements, ensuring timely follow-up.
- Serve as the point of contact for your assigned contracts, internal price levels, and related documentation used by the proposal team to generate accurate quotations.
- Facilitate quarterly reviews for the contracts you are assigned with Sales, and collaborate closely with Sales, Procurement, Finance, Accounting, and other teams to ensure compliance with pricing, procedures, and processes.
- Request and track administrative fee payments related to your assigned contracts, working with Accounting to ensure timeliness.
- Work directly with external contract specialists on additions, deletions, and compliance requirements for the contracts you manage.
- Prepare and deliver usage and performance reporting (monthly, quarterly, annual) for your assigned contracts, supporting customers, internal stakeholders, and compliance audits.
- Work with outside vendors on registered pricing tied to your assigned contracts; document and save pricing information. Provide responsive support for inquiries related to the contracts you are assigned, and assist in supporting other contracts if Specialists are out of the office.
- Support the development and refinement of standard operating procedures, templates, and training materials to promote scalability and efficiency.
- Continuously monitor and evaluate assigned contract records, pricing, and quoting practices, recommending remedial action when necessary.
- Participate in projects and initiatives that strengthen contract management systems, compliance, and overall efficiency.
- Perform other system maintenance and tasks related to the contracts you are assigned as requested.
Competencies
· Strong attention to detail and organizational skills
· Ability to work collaboratively across departments
· Excellent written and verbal communication
· Problem-solving and critical thinking
· Proficiency with Microsoft Office Suite (Word, Excel, Outlook, Adobe)
· Familiarity with contract terms, pricing structures, and reporting requirements
· Ability to prioritize and manage multiple tasks in a fast-paced environment
Required Education & Experience
- Bachelor's degree preferred or five years of administration or customer service experience.
- Experience with Microsoft Office (Word, Excel, Outlook etc.) and Adobe
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Travel
Little to no travel is expected for this position.
Equal Opportunity EmployerThis employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Skills Required
- Bachelor's degree
- Five years of administration or customer service experience
- Experience with Microsoft Office (Word, Excel, Outlook) and Adobe
- Familiarity with contract terms, pricing structures, and reporting requirements
- Strong attention to detail and organizational skills
- Excellent written and verbal communication
- Ability to work collaboratively across departments
- Problem-solving and critical thinking
What We Do
Magic happens when the right people and resources come together to create something greater than the sum of its parts. As North America’s largest learning catalyst, Bluum is rooted in the belief that education is the single most achievable step toward a more positive and equitable tomorrow. Our employees are driven BY a single mission – to improve learning and make it more accessible. From the personalized support and services we provide to the hand-picked products we use that create exceptional learning environments, everything we touch, say or do empowers educators to make a difference. Learn more about how we are cultivating possibility at bluum.com.
