We're looking for an experienced Senior Technical Business Analyst to join us on an initial 3-month contract engagement, with potential for extension.
You'll work across complex technology environments, bridging business requirements with technical delivery and supporting system enhancements, integrations, and API-led solutions.
This role is suited to a highly experienced Technical BA with strong API knowledge who can work closely with stakeholders, developers, testers, and delivery teams.
What You'll Do- Lead requirements gathering and translate business needs into clear technical requirements.
- Create high-quality user stories, acceptance criteria, process flows, and technical documentation.
- Work closely with product, engineering, testing, and delivery teams.
- Support API design, integration, and API contract definition and maintenance.
- Analyse systems, data flows, dependencies, and integration requirements.
- Support delivery across Agile and SAFe environments.
- 12+ years' experience as a Business Analyst, including significant Technical BA experience.
- Strong experience with Swagger, Postman, REST APIs, API contracts, and API integrations.
- Experience creating user stories, acceptance criteria, and technical documentation.
- Strong stakeholder management and communication skills.
- Experience with Agile/SAFe, Jira, and Confluence.
- Understanding of API security, cloud concepts, containerisation, CI/CD, service discovery, and distributed tracing.
- Strong SQL, data analysis, and system integration knowledge.
- Previous hands-on API development experience would be a strong advantage.
- Experience with APIs at scale, API best practices, reusability, resilience, and ITSM practices is desirable.
- Banking, payments, credit card, insurance, or broader financial services experience will be highly regarded.
Contract: Initial 3 months with potential extension
Location: Wellington, Auckland or Midlands
Start: ASAP
Skills Required
- 12+ years of experience as a Business Analyst, including significant Technical Business Analyst experience
- Strong experience with Swagger, Postman, REST APIs, API contracts, and API integrations
- Experience creating user stories, acceptance criteria, and technical documentation
- Strong stakeholder management and communication skills
- Experience with Agile or SAFe, Jira, and Confluence
- Understanding of API security, cloud concepts, containerisation, CI/CD, service discovery, and distributed tracing
- Strong SQL, data analysis, and system integration knowledge
- Hands-on API development experience
- Experience with APIs at scale, API best practices, reusability, resilience, and ITSM practices
- Banking, payments, credit card, insurance, or broader financial services experience
Datacom Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Datacom and has not been reviewed or approved by Datacom.
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Healthcare Strength — Healthcare support includes complimentary health insurance packages in Australia and New Zealand alongside employee assistance programs. Wellbeing resources and on‑site meditation rooms are highlighted as part of the offering.
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Wellbeing & Lifestyle Benefits — Flexible and remote work support, plus discounts on gyms, travel, and selected retailers, are prominently featured. The package emphasizes work–life balance and lifestyle support alongside core benefits.
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Flexible Benefits — Flexible working is promoted across locations, with hybrid/remote arrangements positioned as standard practice where feasible. Benefits are framed as locally tailored by country and business unit, reflecting adaptability to context.
Datacom Insights
What We Do
Datacom is Australasia's largest home-grown tech company. Drawing on the experience of over 6500 staff in 24 locations around the globe, we work with a full range of clients, from small start-ups through to government agencies and multinational corporations, to explore and extract the hidden value in their systems. We bring together over half a century of know-how, the right technology and the knowledge and creativity of our people, to deliver sustainable solutions to our customers’ greatest challenges. With our team of dedicated professionals, we work with leading partners to deliver the solutions that are right for our customers – that solve their issues and enhances their businesses. We design, build and run IT systems and processes across operations, cybersecurity, cloud, digital platforms, payroll and enterprise applications. We deliver customer care services and operate mission-critical infrastructure with best-in-class data centre facilities – Datacom delivers on the promise: practical imagination.
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