DataBank Holdings Ltd. is a leading provider of enterprise-class data center, cloud, and interconnection services, offering customers 100% uptime availability of data, applications, and infrastructure. DataBank’s managed data center services are anchored in world-class facilities. Our customized technology solutions are designed to help customers effectively manage risk, improve their technology performance and allow them to focus on their core business objectives. DataBank is headquartered in the historic former Federal Reserve Bank Building, in downtown Dallas, TX.
DataBank is proud to be an Equal Opportunity Employer. Our work culture at DataBank does not discriminate based on actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veterans' status, gender, gender identity, gender expression, genetic information, sexual orientation, or any other characteristic protected by applicable federal, state, or local law.
?Role Summary
At DataBank, our infrastructure is the backbone of our customers' success. The Contract Review & Data Integrity Analyst is responsible for ensuring the "source of truth" for every customer engagement is accurate, searchable, and actionable. You will sit at the intersection of Legal, Finance, and Billing, and sales operations ensuring that the physical and digital services we provide are perfectly mirrored in our financial systems.
Key Responsibilities
- Infrastructure Contract Verification
- Partner with Legal to audit MSAs, Service Orders (SOs), and amendments specifically focusing on space (cages/racks), power (kW), and interconnection terms.
- Validate Initial Term and Auto-Renewal triggers to ensure DataBank’s "Evergreen" or "Fixed-Term" clauses are accurately reflected in reporting systems.
- Billing & Revenue Alignment
- Partner with the Billing Team to trigger record updates; ensure that when a contract is signed or renewed, the billing system reflects the correct RMR (Recurring Monthly Revenue) and NRC (Non-Recurring Charges).
- Audit "Power Ramp" schedules and "CPI (Consumer Price Index)" escalators to ensure annual price increases are captured.
- System Integrity & QA
- Perform rigorous Quality Assurance on contract metadata DataBank systems.
- Conduct historical research to resolve discrepancies between legacy site contracts (from acquisitions) and current billing snapshots.
- Managed Services Oversight
- Ensure Cloud and Managed Services (Backup, DRaaS, Security) are correctly tiered and that burstable usage terms are identified for the billing team.
