We are Route
Buying stuff online can get messy once you hit that “order” button. Managing dozens carrier tracking links, dealing with lost or damaged packages, and resolving issues with customer support can feel like a wild goose chase. That’s why we created the Route — to make the post-purchase experience for consumers like you, and the brands you love, as seamless as possible.
Route is on a mission to connect the world’s commerce. Through our network of millions of Route App users and thousands of merchants, we’re making it easier than ever for consumers to track, insure, and discover their favorite products in one place — which connects the world’s best direct-to-consumer brands to happy, repeat customers.
Since Route launched in 2018, we’ve been on a journey to build innovative products that empower our customers, all while fostering a people-first, values-driven company culture. We’re looking for talented people across the ecommerce space to join us on the next steps of this adventure.
Don’t just take our word for it! Discover what life at Route has to offer.
The team
Our Recruiting Team is nestled within our People Ops organization and is a dedicated group committed to assembling exceptional teams that fuel Route's success through innovative sourcing strategies, deep industry knowledge, and a genuine passion for connecting talent with opportunity.
The opportunity
Route is seeking an experienced Contract Recruiter to join our Talent Team on a temporary basis. In this role, you will support full-cycle recruiting across various departments, contributing to an elite, fast-moving team. You will manage and prioritize searches across multiple functions while adhering to timelines, and bring a strong service-oriented approach to every stakeholder interaction.
Contract Type: Contractor
Duration: 6 months
Hours: Hourly, 40hrs max per week
Location: Utah / Remote
What you’ll do
- Full-Cycle Recruitment: Manage the end-to-end recruitment process for technical and non-technical roles, from sourcing and screening through to offer extension.
- Candidate Sourcing: Proactively identify and engage top talent through job boards, social media, professional networks, and industry events.
- Stakeholder Collaboration: Partner with hiring managers and department leaders to understand staffing needs, develop job descriptions, and craft effective recruitment strategies.
- Candidate Experience: Maintain clear communication and timely feedback to ensure a positive candidate experience that reflects Route's values and culture.
- Screening and Interviewing: Conduct phone screens, assess candidates for skills and cultural fit, and coordinate interviews with the appropriate team members.
- Pipeline Management: Build and maintain a strong pipeline of qualified candidates for current and future openings using active and passive sourcing techniques.
- Metrics and Reporting: Track and report on key recruitment metrics such as time-to-fill and quality of hire to support continuous process improvement.
- Compliance and Documentation: Ensure all recruitment activities comply with employment laws and company policies, maintaining accurate records throughout.
What we’re looking for
- 4+ years of full-cycle recruiting experience, preferably in the software or technology industry.
- Proven track record filling both technical and non-technical roles.
- Proficiency with LinkedIn Recruiter, job boards, and other sourcing platforms.
- Experience with ATS platforms, specifically Greenhouse, Goodtime, and VicTig.
- Strong verbal and written communication skills.
- Ability to build relationships quickly with hiring managers and cross-functional stakeholders.
- Highly organized with the ability to manage multiple searches simultaneously.
- Comfortable working independently in a fast-paced, dynamic environment with minimal ramp-up time.
Equal opportunity for all
Route is an Equal Opportunity Employer. We embrace diversity and equal opportunity in a serious way. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.
Pay Transparency
Salary for this role: $50.00 - $55.00 hourly rate depending on experience.
This is a contract position and is not eligible for Route's full-time employee benefits package.
Top Skills
What We Do
Route gives consumers the power to track all their orders in one place from any merchant. With a Route integration, a consumer is able to carbon neutralize their package with green tracking and green package protection. If any issues arise, users can resolve an order issues within a few taps with resolve. Additionally, Route partners with merchants to turn tracking into a brand-building opportunity, providing a full suite of ecommerce tools that easily integrates into their site, and allows merchants to optimize how their brand is discovered by shoppers worldwide. Learn more at www.route.com
Why Work With Us
We are a diverse group of talented trailblazers & passionate disruptors. We are the builders, the influencers, the trendsetters. We never settle for the status quo & are actively looking to make a huge dent in the world. We show up in big ways - for our customers, our merchants, our community & most definitely, for each other.
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