Recruiters at Included Health are the engine behind our ability to hire at scale — bringing speed, consistency, and care to every candidate interaction. In this role, the recruiter owns full-cycle recruiting across a high-volume portfolio of roles and partners closely with hiring managers to fill roles quickly and with quality.
This role is best suited for someone who thrives in a fast-paced environment, can manage competing priorities, and is motivated by helping the business hire efficiently and equitably.
Responsibilities:
- Manage full-cycle recruiting for a high-volume portfolio of roles across one or more business functions, with a focus on speed, quality, and consistency.
- Partner with hiring managers to conduct intake meetings, define role requirements, and align on sourcing strategy, target profiles, and interview process.
- Build and maintain robust candidate pipelines through proactive sourcing via LinkedIn Recruiter, HireEZ, job boards, and other channels to meet hiring goals and timelines.
- Execute structured screening and interview processes, ensuring hiring decisions are grounded in consistent evaluation criteria and documented feedback.
- Manage candidate experience at every stage, providing timely communication, clear expectations, and a professional and inclusive process from application through offer.
- Maintain accurate, real-time data hygiene in Lever ATS — including candidate stages, disposition codes, and requisition statuses — to support reporting and team visibility.
- Track and report on key recruiting metrics (e.g., time-to-fill, pipeline conversion, source mix) to identify bottlenecks and surface opportunities for process improvement.
- Partner with Recruiting Coordinators on interview scheduling and logistics to ensure a smooth, seamless process for candidates and hiring teams.
- Collaborate with Total Rewards and Talent Partners on offer recommendations, ensuring alignment with compensation bands and internal equity.
- Contribute ideas and feedback to improve team processes, tools, and overall recruiter efficiency.
- Ensure recruiting practices reflect Included Health's commitment to diversity, equity, inclusion, and belonging at every stage of the hiring process.
- Stay current on market trends, talent availability, and competitive dynamics relevant to your function(s) to advise hiring managers on realistic timelines and expectations.
Qualifications:
- 3+ years of full-cycle recruiting experience, with demonstrated success in a high-volume environment.
- Proven ability to manage a large, multi-requisition portfolio while maintaining strong attention to detail, data quality, and candidate experience.
- Experience partnering with and influencing front-line to Manager-level hiring leaders throughout the recruiting process.
- Solid sourcing skills, with proficiency building pipelines through both active and passive candidate channels.
- Comfort with ATS systems (Lever preferred) and sourcing tools (LinkedIn Recruiter, HireEZ, or equivalent).
- Strong written and verbal communication skills; clear, responsive, and professional in all interactions.
- Data literacy — ability to track, interpret, and communicate recruiting metrics to drive decisions and surface issues.
- Demonstrated commitment to inclusive hiring practices and diverse candidate slates.
- Ability to operate with urgency and maintain quality in a high-volume, fast-changing environment. Preferred Qualifications
- Experience recruiting for Member Care, Call Center, Clinical Support, Operations, or other high-volume functions.
- Familiarity with Workday for requisition management and onboarding workflows.
- Experience partnering with staffing agencies or BPO vendors to supplement direct hiring pipelines.
- Working knowledge of interview best practices, structured hiring, and feedback calibration.
Physical/Cognitive Requirements:
- Prompt and regular attendance at assigned work location.
- Capability to remain seated in a stationary position for prolonged periods.
- Eye-hand coordination and manual dexterity to operate keyboard, computer and other office-related equipment.
- No heavy lifting is expected, though occasional exertion of about 20 lbs of force (e.g., lifting a computer / laptop) may be required.
- Capability to work with leadership, employees, and members in an appropriate manner.
Skills Required
- 3+ years of full-cycle recruiting experience in a high-volume environment.
- Proven ability to manage large, multi-requisition portfolios with attention to detail and data quality.
- Experience partnering with front-line to Manager-level hiring leaders throughout the recruiting process.
- Proficiency with sourcing tools and platforms (LinkedIn Recruiter, HireEZ, job boards) and building candidate pipelines.
- Comfort and experience using ATS systems (Lever preferred) and maintaining accurate candidate/requisition data.
- Strong written and verbal communication skills; professional and responsive in interactions.
- Data literacy — ability to track, interpret, and communicate recruiting metrics.
- Demonstrated commitment to inclusive hiring practices and diverse candidate slates.
- Ability to operate with urgency and maintain quality in a fast-paced, high-volume environment.
- Experience recruiting for Member Care, Call Center, Clinical Support, Operations, or other high-volume functions.
- Familiarity with Workday for requisition management and onboarding workflows.
- Experience partnering with staffing agencies or BPO vendors to supplement hiring pipelines.
- Working knowledge of interview best practices, structured hiring, and feedback calibration.
Included Health Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Included Health and has not been reviewed or approved by Included Health.
-
Healthcare Strength — Comprehensive medical, dental, and vision coverage with employer-paid contributions and free access to the company’s own services enhances total rewards. Feedback suggests robust mental health support, telemedicine, and wellness programs strengthen perceived care quality.
-
Parental & Family Support — Paid parental leave and family-building benefits, including fertility coverage and financial assistance for adoption and surrogacy, are seen as meaningful supports. Feedback suggests compassionate leave and free family access to care add tangible value for caregivers.
-
Leave & Time Off Breadth — Flexible, non‑accrued vacation, generous PTO, paid volunteer time, floating holidays, and sabbaticals are consistently emphasized. Feedback suggests remote‑friendly flexibility and additional rest days during high‑stress periods improve work-life balance.
Included Health Insights
What We Do
Included Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at includedhealth.com.
Why Work With Us
Here, initiative meets purpose. We have bold aspirations that drive our work. We care in a way that shows in everything we do. At Included Health, you will join a team that is propelled by the opportunity to redefine healthcare for all. It's work worth caring about.
Gallery







