Contract Negotiator

About GTT:

GTT is a leading global provider of secure cloud networking solutions for multinational organizations. We design and deliver solutions that leverage advanced cloud, networking and security technologies. We complement our solutions with a suite of professional services and exceptional sales and support teams in local markets around the world. We serve thousands of national and multinational companies with a portfolio that includes SD-WAN, security, Internet, voice and other connectivity options. Our services are uniquely enabled by our top-ranked, global, Tier 1 IP backbone, which spans more than 260 cities on six continents. The company culture is built on a customer-first service experience reinforced by our commitment to operational excellence and continuous improvement in our business, environmental, social and governance practices. For more information, visit gtt.net.

Role Summary:

The Contract Negotiator will play a crucial role in managing the day-to-day negotiation of and drafting changes to standard terms for clients of GTT. This role requires a willingness and curiosity to learn how GTT conducts business today, a mindset of constant improvement, a focus on the client experience, a practical approach to risk mitigation, leadership abilities, exceptional communication skills, and a deep understanding of contract law and GTT’s evolving business operations.

Duties and Responsibilities:

• Assist the business and legal team in reviewing, drafting, and negotiating a variety of contracts including client contracts, amendments, letters, and service order forms, service transfer or assignment agreements, non-disclosure agreements (NDAs), and such other agreements as may be required.
• Assist in managing and handling contracts, amendment and service order form negotiations, drafting, administration and retention to ensure compliance with company practices, policies and legal requirements.
• Ensure contracts comply with company requirements, processes, policies, legal requirements, and industry regulations.
• Collaborate with stakeholders across departments such as legal, finance, sales, commercial services, and operations to review and revise contract terms and conditions.
• Develop and implement contract management processes and procedures to streamline operations and enhance efficiency.
• Provide guidance and training to other members of the legal team and other business stakeholders on contract best practices and compliance.
• Provide advice, contract interpretation, and support to the business in monitoring and enforcing contract performance to ensure all parties fulfill their obligations and address any deviations or issues that arise.
• Manage contract, service, and product related amendments, extensions, and terminations as necessary.
• Stay informed about changes in laws and regulations that affect contracts and advise the organization on necessary actions.
• Maintain accurate records and documentation related to contracts and contract negotiations.

Required Experience/Qualifications:

• Bachelor’s degree in Business Administration, Law, or a related field (a paralegal certification or a law degree as a plus, but experience in the area is a potential replacement).
• Proven experience (3+ years) working as a contract manager/negotiator or in a similar role in a company, preferably in technology and/or communications industry.
• Strong understanding of contract law principles and legal terminology.
• Excellent negotiation and communication skills, both written and verbal.
• Ability to independently manage multiple projects simultaneously and work under pressure to meet deadlines.
• Experience working with cross-functional teams and managing contract negotiations.
• Leadership experience with the ability to mentor and develop team members.
• Proficiency in contract management software and MS Office Suite.

Core Competencies

• Knowledge of Organization: Knowledge of the organization's vision, structure, culture, philosophy, operating principles, values, and code of ethics; ability to understand the value of aligning capabilities with business goals to support optimal performance.
• Risk Management: Knowledge of processes, tools and techniques for assessing and controlling an organization's exposure to risks of various kinds; ability to apply knowledge of risk management appropriately to diverse situations.
• Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
• Negotiating: Knowledge of successful negotiation concepts and techniques; ability to negotiate successfully across the organization and with external vendors and clients in a constructive and collaborative manner.
• Accuracy and Attention to Detail: Understanding the necessity and value of accuracy; ability to complete tasks with high levels of precision.
• Results Orientation: Knowledge of the importance of meeting or exceeding established targets; ability to drive critical activities to completion.
• Commercial Law: Knowledge of domestic and international laws governing commerce; ability to interpret and take action on the aspects of such laws that impact the business.

Universal Competencies

• Continuous Improvement: Knowledge of transformation initiatives to drive fundamental changes, enhance responsiveness and efficiency to core business practices. Ability to drive cultural changes from best effort to results oriented.
• Customer First (Non-Customer Facing): Knowledge of internal customer interactions, creating a culture of accountability, collaboration, and partnership. Ability to build an environment supporting internal customer value creation at every level.
• Operational Excellence: Understanding the system-driven processes for consistency and scalability. Ability to re-focus processes and systems from integration activity to maximizing a positive customer impact and anticipating future trends.

The salary for this position is $100,000-$150,000 depending on relevant skills and experience. 

EEO Statement

GTT provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, GTT complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

GTT expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of GTT’s employees to perform their job duties may result in discipline up to and including discharge.