Contract Manager

Posted 12 Days Ago
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Atlanta, GA, USA
In-Office
Senior level
Healthtech • Biotech
The Role
Manage and administer customer support, maintenance, and product agreements. Review contract terms, ensure policy compliance, prepare amendments, maintain contract records in CLM and ERP systems, assess risks, support order processing, and collaborate with Sales, Service, Finance, Legal, and Fulfillment teams. The role also supports contract negotiations, commercial proposals, operational issue resolution, performance metrics, and business objectives.
Summary Generated by Built In
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Please click here to apply through our internal career site Find Jobs - Elekta.

We don’t just build technology. We build hope for everyone dealing with Cancer.

Elekta is shaping the standard of care, together with healthcare providers, by developing precision radiation medicine that brings advanced radiotherapy into routine clinical practice. Our solutions support consistent, efficient and personalized care, addressing evolving patient needs. Through adaptive radiotherapy, precision treatment delivery and integrated workflows, Elekta supports care teams across a range of clinical settings. Each year more than 2 million patients are treated using Elekta solutions across over 130 countries. Elekta is headquartered in Stockholm, Sweden, with over 4,000 employees and offices in more than 40 countries. The company is listed on Nasdaq Stockholm. For more information, visit elekta.com.

Contract Manager


Location: Atlanta, Georgia

Work Arrangement: Hybrid working model with a minimum of four days per week in the office and one day per week remote.


What You'll Do at Elekta

As a Contract Manager, you will play a critical role in supporting Elekta's commercial operations by managing and administering customer support, maintenance, and product-related agreements. Working closely with Sales, Service, Finance, Legal Affairs, Order Fulfillment, and other key stakeholders, you will help ensure contracts are structured appropriately, comply with company policies, and support business objectives.

You will serve as a trusted partner to internal teams, providing guidance on contract terms, proposal structures, and commercial processes while maintaining a strong focus on compliance, customer experience, and operational excellence. This role requires strong analytical skills, sound judgment, and the ability to manage multiple priorities in a fast-paced environment.


Responsibilities

  • Prepare, review, process, and administer customer support, maintenance, and product agreements within the assigned territory.
  • Ensure contracts and contractual documentation comply with Elekta policies, procedures, and applicable business requirements.
  • Collaborate with Sales and Service teams to develop contract proposals and commercial alternatives using CLM and quotation systems.
  • Build a working knowledge of Elekta products, technologies, and service offerings to support commercial discussions and contract development.
  • Create and maintain accurate customer records, contract files, and supporting documentation.
  • Establish and maintain contract information within CLM, ERP, and other business systems.
  • Evaluate contract requests and identify potential risks, obligations, contingencies, and site-specific requirements.
  • Negotiate routine contract variations or escalate requests regarding pricing, terms, or non-standard provisions when appropriate.
  • Draft amendment documentation and coordinate required approvals for changes to standard agreements.
  • Support customer order processing activities and gather required information for management review and approval.
  • Maintain assigned key performance indicators, including contract turnaround time and service level expectations.
  • Partner with Legal, Finance, Sales, Service, and Order Fulfillment teams to resolve contractual and operational issues.
  • Monitor monthly, quarterly, and annual order objectives and support commercial activities required to achieve business goals.
  • Incorporate Elekta's values into all responsibilities and interactions.
  • Perform additional duties and special projects as assigned.

What You'll Bring

  • Bachelor’s degree in business administration, Marketing, Management, or a related field preferred. Equivalent professional experience may be considered in lieu of a degree.
  • Minimum of 5 years of experience in contract administration, contract management, sales operations, commercial operations, legal support, or a related field.
  • Experience reviewing and managing customer agreements, service contracts, or commercial contracts.
  • Strong organizational skills with the ability to manage multiple high-priority tasks simultaneously.
  • Excellent written, verbal, and interpersonal communication skills.
  • Ability to build effective partnerships across cross-functional teams and with internal stakeholders.
  • Strong analytical, critical thinking, and problem-solving capabilities.
  • Meticulous attention to detail and commitment to accuracy.
  • Understanding of basic finance and accounting concepts and terminology.
  • Proficiency in Microsoft Office applications, particularly Excel and Word.
  • Ability to work independently with limited supervision while exercising sound professional judgment.
  • Customer-focused mindset with the ability to balance business needs, compliance requirements, and stakeholder expectations.

What You'll Get

  • Opportunity to work with a proactive and supportive team
  • Excellent Medical, Dental and Vision coverage 
  • 401k, paid Vacation and Holiday
  • A health of additional benefits including wellness reimbursement, tuition reimbursement and flexible spending account
  • Opportunity to work on cutting edge in medical advancement
  • Close-knit company culture
  • Upward mobility  

Application Process

  • We look forward to receiving your application. Please submit your resume in English via the "Apply" button. Applications are reviewed on an ongoing basis, so we encourage you to apply as soon as possible.

EEO Statement

  • We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, disability, veteran status, or any other protected characteristic.
  • Here at Elekta, you will make a difference. We are a MedTech company that provides software and hardware to hospitals and clinics all over the world.
  • We have a responsibility toward our partners and customers to deliver solutions in a secure and sustainable way. Both when it comes to financial and environmental matters, but also for our employees to feel that they bring value, wherever in the organization they may work.

Skills Required

  • Bachelor’s degree in business administration, marketing, management, or a related field; equivalent professional experience may substitute.
  • At least 5 years of experience in contract administration, contract management, sales operations, commercial operations, legal support, or a related field.
  • Experience reviewing and managing customer, service, or commercial contracts.
  • Strong organizational skills and ability to manage multiple high-priority tasks.
  • Excellent written, verbal, and interpersonal communication skills.
  • Ability to build effective cross-functional partnerships.
  • Strong analytical, critical-thinking, and problem-solving skills.
  • Meticulous attention to detail and commitment to accuracy.
  • Understanding of basic finance and accounting concepts and terminology.
  • Proficiency with Microsoft Office, particularly Excel and Word.
  • Ability to work independently with limited supervision and exercise sound professional judgment.
  • Customer-focused mindset balancing business needs, compliance requirements, and stakeholder expectations.

Elekta Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Elekta and has not been reviewed or approved by Elekta.

  • Retirement Support — A 401(k) with employer match is a prominent benefit, with vesting noted as part of the plan.
  • Leave & Time Off Breadth — PTO and paid holidays are included, with PTO accruing from the start and rollover allowed within limits.
  • Healthcare Strength — Medical, dental, vision, life and disability coverage are included, complemented by an Employee Assistance Program.

Elekta Insights

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The Company
HQ: Stockholm
4,700 Employees
Year Founded: 1972

What We Do

At Elekta, our outcome-driven and cost-efficient solutions provide lasting clinical difference and are developed through sustainable environmental, social and governance practices. We’ve been working openly and proactively with clinicians and our partners for almost half a century to advance precision radiation therapy and meet continuously evolving patient needs—no matter where they are in the world. To us, it's personal, and our global team of 4,700 employees combine passion, science, and imagination to profoundly change cancer care. We don’t just build technology, we build hope. Elekta is headquartered in Stockholm, Sweden, with offices in 120 countries and listed on Nasdaq Stockholm.

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