Contract Implementation Manager

Change people’s lives and love what you do! Cochlear is the most recognized brand in hearing health care.

Contract Implementation Manager

• Deadline to apply: December 1, 2024

Change people’s lives and love what you do!  Cochlear is helping people hear, and be heard, all over the world and is the most recognized brand in hearing health care.

About the role

In order to help Cochlear continue to grow and service our customers, we are recruiting for a Contract Implementation Manager in our Americas head office based in Lone Tree, CO. Cochlear is helping people hear, and be heard, all over the world. Come be a part of our amazing mission! If you have contract management experience, this is a fantastic opportunity to join the Sales Operations team at the global leader in implantable hearing devices! This role is hybrid, requiring you to be in the office 2 days per week minimum, with 3 days per week working from home.

The Contract Implementation Manager is responsible for leading the Contracts Governance Board and managing the auto approval contract standards for pricing, terms and conditions. This individual is accountable for alignment of the overall contracting strategy across brand portfolios (Cochlear Implant, Bone Conduction) and customer channels (hospitals, recipients, distributors). ​This will collaborate cross functionally with Product Management, Sales, Health Economics, Legal and Finance to ensure consistent contract standards and price appreciation. To be successful in this role, this individual manages the approval process for pricing and contract requests, collaborates with Product Marketing and field sales on Value Analysis submittals, oversees Cochlear's response to RFP / RFI requests, and is responsible for generating additional revenue through contract management.

Key Responsibilities

• Govern Contract Governance Board through adherence to the Charter. Manage monthly contract approvals that include pricing and / or terms outside of auto approval limits.
• Manage monthly Contract Governance Board calendar, agenda, presentation templates and pricing matrices. Maintain monthly dashboard and reporting on proposals to Governance Board including discounts, commitments and timelines.
• Responsible for quarterly Contract Governance Board review of standards and propose changes, as needed, based on trends. Establish and implement governance standards for additional products and countries.
• Administer field request process for data upon contract expirations. Compile requested information from multiple systems in a timely manner. Communicate effectively with sales team.
• Oversee centralized Value Analysis Committee systems (i.e., Greenlight, MedApproved) inputs. Support field sales team members to ensure consistent VAC inputs.
• Manage RFP process including Value Add documentation, pricing analysis and coordination of proposal approval and submittal.

Key Requirements

To add value to Cochlear in this role you'll be able to meet and demonstrate the following knowledge, skills and abilities in your application and at interview:

• Bachelor's degree or equivalent work experience
• 5+ Years of work experience
• 2-3 years of contract management experience
• Attention to detail, Excellent written and oral communication skills

Salary and Benefits

In addition to the opportunity to develop your knowledge and grow professionally, we offer competitive wages and benefits.

• Target Salary Range: $100,000 - $110,000 per year base salary, based upon experience, as well as an annual bonus opportunity of 15% of base salary. Exact compensation may vary based on skills, experience, and location.
• Benefit package includes medical, dental, vision, life and disability insurance as well as 401(K) matching with immediate vesting, Paid Time Off, tuition reimbursement, maternity and paternity leave, Employee Stock Purchase Plan and pet insurance.

Who are we?

Human needs have always been our inspiration, ever since Professor Graeme Clark set out to create the first multi-channel cochlear implant because he saw his father struggle with hearing loss. We always start with people in mind – thinking about their needs.

For this reason, our products, services and support will continue to evolve and improve. We are by our customers’ side through the entire hearing journey, so they can experience a life full of hearing. Our employees tell us that the number one reason they enjoy working for Cochlear is the opportunity to make a difference to people’s lives and working in an organization where they can be part of bringing the mission to life each day.

Physical & Mental Demands

The physical and mental demands described below are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the individual is regularly required to be in a stationary (seated/standing) position; utilize business technology for work product delivery, communicate orally and in writing with others internal or external to the organization, utilize problem solving/critical thinking skills to discern and convey information. May be asked to occasionally transport/move up to 30 pounds, depending on the position. Specific vision abilities required by this job include ability to adjust focus. The individual is regularly required to utilize comprehension, critical thinking, communication, problem solving, organization reasoning, relating to others and discernment of items such as product specifications, procedures and processes to customers (whether internal or external). Influence, organization/classification of information and planning are also required.

The work environment is an office environment, minimal home/office environment, and are representative of those an individual encounters while performing the essential functions of this job.

Apply now by completing your application form online. Applicants must meet the job specific application criteria to be considered. Visit our careers site at www.cochlear.us/careers to learn more. 

Cochlear Americas is an Equal Opportunity, Affirmative Action Employer and provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, marital status, veteran status, or any other characteristic protected by federal, state or local law. In addition, Cochlear will provide reasonable accommodations for qualified individuals with disabilities. If you require accommodation with completing the online application, please contact us via web or phone at 303-264-2549.