Job Description for Omni Channel Executive
As an Omni Channel executive, you will be part of a dynamic team supporting the day-to-day operation for the channel. Your role will involve your commitment to prepare and execute the key tasks/responsibilities to ensure the business and operations functions are well implemented.
Key responsibilities:
1) Preparing the onboarding and offboarding of advisors for Omni Channel
2) Perform collecting, processing, and updating of data for project and business management reporting
3) Handling servicing enquiries from customers and advisors
4) Handling voucher processing for digital and partnership campaigns
5) Provide administrative support including checking of submissions/processing documents for payment
6) Operations setup/coordination for any POC initiatives
7) Performing UAT/Production validation for product deployment
8) Undertake ad-hoc duties as assigned
Qualifications - External Requirements:
1) Proficient is MS Office (Excel / PowerPoint)
2) Good analytical, verbal & written communication skills
3) Good administrative and organizing skills with attention to detail
4) Ability to work with high degree of data confidentiality and accuracy
5) Ability to prioritize work, work under pressure and meet deadlines
Skills Required
- Proficiency in Microsoft Office, including Excel and PowerPoint
- Good analytical, verbal, and written communication skills
- Good administrative and organizational skills with attention to detail
- Ability to work with a high degree of data confidentiality and accuracy
- Ability to prioritize work, work under pressure, and meet deadlines
What We Do
Income Insurance Limited (Income Insurance) is one of the leading composite insurers in Singapore, offering life, health and general insurance. Established in Singapore to plug a social need for insurance in 1970, Income Insurance continues to put people first by serving the protection, savings and investment needs of individuals, families and businesses today. Its lifestyle-centric and data-driven approach to insurance and financial planning puts the company at the forefront of innovative solutions that empowers the people it serves with better financial well-being. Additionally, Income Insurance is committed to being a responsible business that champions the environment and builds stronger communities by supporting financial inclusion, education for youth-in-need and seniors’ well-being. For more information, please visit www.income.com.sg
