Income Insurance is looking for a Claims Executive (9-Month Contract) to support the TPA Claims team in the assessment and administration of medical claims and Letters of Guarantee (LOG) requests. The role is responsible for reviewing and approving inpatient and outpatient medical claims, including escalated LOG cases from Third Party Administrators (TPAs), as well as screening payment files and ensuring approved claims are accurately processed and uploaded into the system.
The incumbent will play a key role in ensuring timely and accurate claim assessments and payments in accordance with policy provisions, operational guidelines, and service standards.
The successful candidate will manage enquiries and escalations from TPAs and internal stakeholders, providing prompt and professional responses. Candidates should possess a Diploma or Degree in Business, Insurance, Healthcare Administration, or a related field. Experience in employee benefits or medical claims, a good understanding of employee benefits and medical insurance policies, strong organisational skills, the ability to manage multiple priorities independently, and proficiency in Microsoft Office applications, particularly Excel, will be advantageous.
Skills Required
- Diploma or Degree in Business, Insurance, Healthcare Administration, or related field
- Experience in employee benefits or medical claims
- Good understanding of employee benefits and medical insurance policies
- Strong organizational skills and ability to manage multiple priorities independently
- Proficiency in Microsoft Office applications, particularly Excel
What We Do
Income Insurance Limited (Income Insurance) is one of the leading composite insurers in Singapore, offering life, health and general insurance. Established in Singapore to plug a social need for insurance in 1970, Income Insurance continues to put people first by serving the protection, savings and investment needs of individuals, families and businesses today. Its lifestyle-centric and data-driven approach to insurance and financial planning puts the company at the forefront of innovative solutions that empowers the people it serves with better financial well-being. Additionally, Income Insurance is committed to being a responsible business that champions the environment and builds stronger communities by supporting financial inclusion, education for youth-in-need and seniors’ well-being. For more information, please visit www.income.com.sg
