As a result of our phenomenal growth, MSS Solutions, LLC has an opening for a Contract Coordinator-HVAC in our Charlotte, North Carolina office. If you are an experienced professional who is looking to grow your career and contribute fresh and innovative ideas to serve our customers, this is an opportunity you should explore!
A career at MSS is not just a job -- it's collaborating with the business's best talent. It's having a part in building a better future. It's making a difference in people's lives.
The success of MSS is a direct reflection of our team's dedication, passion, and hard work. Since 1996, MSS has taken pride in retaining some of the best talents in the industry by promoting a culture of respect, collaboration, and empowerment.
Role and Responsibilities
The essential roles and responsibilities are outlined below:
- Monitoring, preparation, distribution, and logging of contractor deliverables such as inspection documentation, permits, insurance certificates, deficiency reports, engineering reports, etc.
- Coordinate all document requests for review and processing.
- Supports service and project management staff with performance reports and metric data collection as directed.
- Supports collaboration by participating in team evaluations of workflow process and procedures.
- Work with operational team members to review contracts and change orders for completeness and proper signatures; organize and update contract files as needed.
- Contribute to problem solving and mitigating contractual and change order issues.
- Coordinates and manages the acquisition and organization of materials.
- Facilitates the installation and service of equipment and components in assigned field.
- Coordinate with team members and customers to ensure delivery and installation are to the highest achievable standard.
- Calling/emailing contractors and customers to follow up on needed items.
- Respond to internal and external correspondence following established company procedures
- Assists with compliance of local, State, and Federal codes and regulations.
- Answers employee, vendor, and customer questions related to processes, procedures, and services.
- Other such duties and responsibilities as assigned by the company from time to time.
Qualifications and Requirements
Demonstrated proficiency in MS Office (excel, word, power point, SharePoint), and basic Windows environment. (Strong emphasis on Excel documentation)
- Ability to travel to job sites when necessary.
- Ability to lead and work with diverse teams.
- Demonstrated competence in written and verbal communication skills.
- Ability to operate a variety of office equipment
- Strong attention to detail and follow-up skills.
- Ability to work well under pressure, juggle tasks and work efficiently against deadlines.
- Willingness to learn and adapt to new responsibilities.
- Ability to work well either alone or as part of a team.
- Ability to communicate in a professional manner with both co-workers and customers.
Benefit Highlights
At MSS, we value our employees by providing a supportive culture with competitive compensation and a benefits package that continues to evolve based on our business's growth and our employees' needs. Currently, our benefits include:
- Medical/Dental/Vision Insurance
- 401k with Employer Contributions
- PTO
- Paid Holidays
- Employee Assistance Program
- Long-term Disability
- Short-term Disability
- Flexible Spending Plan
- Health Savings Plan
Additional Notes
- MSS Solutions, LLC is an equal opportunity employer and a drug-free environment.
- Equal Employment Opportunity/Affirmative Action/Male/Female/Veteran/Disabled
MSS Employees, please visit the MSS Career Center or contact HR to apply.
Skills Required
- Proficiency in Microsoft Office (Excel, Word, PowerPoint) and SharePoint
- Familiarity with Windows operating environment
- Strong Excel documentation skills
- Ability to travel to job sites when necessary
- Ability to lead and work with diverse teams
- Demonstrated written and verbal communication skills
- Ability to operate standard office equipment
- Strong attention to detail and follow-up skills
- Ability to work well under pressure and meet deadlines
- Willingness to learn and adapt to new responsibilities
- Ability to work independently or as part of a team
- Professional communication with co-workers, vendors, and customers
What We Do
MSS Solutions, LLC is a solutions provider for HVAC services, building automation systems, security systems and project management.
