The opportunity
We are seeking a Contract Administrator to join our Water business supporting key operational teams across our contracts. Based in Auckland and reporting to the Claims and Billing Manager, this role plays a critical part in ensuring all work is processed, recorded, and claimed accurately and on time.
You will support operational leaders to achieve their business objectives by managing claims and contract administration processes, ensuring strong financial outcomes and no revenue leakage. This is a highly collaborative role working across operational teams, clients, and suppliers to maintain high standards of service and compliance.
What we are looking for
We are looking for a detail orientated and proactive professional who thrives in a fast paced environment and brings strong administrative capability.
You will also bring
- Experience in contract administration, billing, or claims processing
- Strong attention to detail with the ability to manage large volumes of data accurately
- Excellent time management and organisational skills
- Advanced communication skills both written and verbal
- Confidence using Microsoft Office applications including Excel, Word, PowerPoint and SharePoint
- Experience working with financial systems and databases
- A proactive approach with the ability to identify issues and support operational improvements
- A strong focus on compliance, safety, and zero harm practices
What we offer
At Downer, we are committed to fostering a high performing and inclusive culture where our people can thrive.
We offer
- A supportive and collaborative team environment
- Opportunities for career development within a large and diverse organisation
- Exposure to major water infrastructure contracts
- A strong commitment to health, safety, and wellbeing
- Flexible working arrangements where possible
About Energy and Utilities
Energy and Utilities partners with customers to deliver essential services across power, gas, and water networks. Our teams are focused on supporting the delivery of reliable and sustainable infrastructure that benefits communities now and into the future.
We are committed to creating a diverse and inclusive workplace that reflects the communities we serve. We welcome applications from candidates of all backgrounds and encourage you to bring your whole self to work.
How to apply
To apply for this opportunity please submit your application online including your resume and a brief cover letter outlining your experience and interest in the role.
Unsolicited resumes
We do not accept unsolicited resumes, emails, or candidate profiles from agencies. Any resumes submitted without a prior written agreement will be considered the property of Downer and no fee will be payable.
Skills Required
- Experience in contract administration, billing, or claims processing
- Strong attention to detail and ability to manage large volumes of data accurately
- Excellent time management and organizational skills
- Advanced written and verbal communication skills
- Confidence using Microsoft Office, including Excel, Word, PowerPoint, and SharePoint
- Experience working with financial systems and databases
- Proactive approach with ability to identify issues and support operational improvements
- Strong focus on compliance, safety, and zero-harm practices
What We Do
Downer Group is a leading provider of integrated infrastructure services across Australia and New Zealand, operating in sectors such as transport, utilities, facilities, and defense.
