Continuous Improvement Manager

Spreetail propels brands to increase their ecommerce market share across the globe while improving their operational costs. Learn how we are building one of the fastest-growing ecommerce companies in history: www.spreetail.com.

Spreetail is seeking a Continuous Improvement Business Associate to join our team to lead the development, collaboration, and deployment of process improvement initiatives and continuous improvement programs within the Fulfillment Center network.

How you will achieve success:

• Be relentless in process improvement and innovation to driver performance with Safety, Quality, Delivery, and Cost within the FC network.
• Lead the development, collaboration and deployment of process improvement initiatives and continuous improvement programs.
• Root cause process barriers and rapidly drive improvement within process streams and work cells to deliver best in class performance.
• Assess FC processes to identify technical limitations, bottlenecks, and constraints to design and implement effective counter measures.
• Drive new processes, disciplines, and job instructions across the FC network to ensure best-in-class customer experience for all Spreetail deliveries.
• Perform data gather and field testing to support operational troubleshooting.
• Write program whitepaper proposals to scope business impact across people, process, and technology.
• Analyze process risks and provide mitigating business recommendations and enhancements.
• Deliver Ad hoc analysis for organizational partners.
• Communicate actions and recommendations in a clear and concise manner across the FC network, including the hourly team members through senior leadership.

What experiences will help you in this role:

• 3+ years of experience in process improvement or continuous improvement.
• 3+ years of experience in fulfillment operations management or e-commerce process role.
• Demonstrated knowledge of using Lean and/or Six Sigma principles to drive results.
• Proven experience managing business processes, quality programs, and delivering strong results.
• Demonstrated knowledge of P&L and efforts to optimize cost/impact ratio for process change.
• Experience with cross-organizational communication to both pier level stakeholders and executive management teams. 
• Strong problem solving & analytical skills.
• Strong ability to navigate ambiguity and effectively prioritize work.

In an effort to Make Spreetail Better, we hire people that are aligned with our values and are passionate about pursuing ecommerce excellence. We believe the right person can learn what is needed to succeed in their role, so we encourage job applicants to apply even if you don't meet all the qualifications listed. We are looking for diverse backgrounds and perspectives, so we don’t require college degrees and welcome non-linear career paths. If this role highlights your experience and gets you excited – please apply!

Not the role for you? Check out additional opportunities to join our team on our job board and sign up for our Talent Community Newsletter for exclusive insights into future openings.

What you can expect from us: 

• The flexibility to take care of yourself. Spreetailers operate in a relationship and experience-driven work culture that promotes results and encourages taking time off when needed. Salaried team members enjoy untracked PTO and hourly team members earn 20 PTO days per year.   

• We believe in celebrating your accomplishments. Each year is a new milestone with the opportunity to receive special gifts, Spreetail Swag Store credit, or donate to a nonprofit of your choice.

• We’ll take care of you and your family. Spreetail will cover 100% of health insurance premiums for you and 50% for your partner and dependents included on the plan, as well as support your growing family with paid time off. 

• The opportunity to revolutionize your community. With two Volunteer Weeks and 24 hours of paid Community Time Off every year, we encourage team members to give back and make a social impact.

Learn more about our full benefits package including parental leave, domestic partner coverage, unit appreciation rights, and more.

Equal Opportunity Employer 

At Spreetail, we are relentless in our pursuit of equity and equality, we embrace cultural differences that raise our bar, we pursue the challenges within ourselves to make Spreetail better, and we humbly acknowledge our duty to build and foster an inclusive workplace where all may succeed. 

Spreetail is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information.