Technical Writer at Veeva (Remote)

| Columbus, OH +2 more | Remote
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Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead.

At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.

As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.

Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.

The Role

MyVeeva for Patients is looking for an excellent Technical Writer who can write high-quality, user-friendly documentation that enables our customers to adopt our products successfully. If you enjoy creating elegant solutions to complex problems and transforming technical information into comprehensive, well-organized, and easy-to-understand documentation, we want to hear from you!

What You'll Do

  • Be a product expert. Help is not just an editorial process; invest in MyVeeva for Patients by becoming a product expert, as well as keeping up with the MyVeeva platform and application features documented by other writers
  • Be a storyteller. Vivid, clear, and consistent in style and tone, your words help shape the experience. Each feature has its own story to tell, and each user their own way to interpret that story
  • Be hands-on. Learn and experiment with new features as they are developed. Collaborate closely with your cross-functional team to understand first-hand where users might experience difficulty
  • Be an owner. These are your products and features; watch for common functionality questions, and work with users, customer support, product managers, and services teams to improve content
  • Be a leader. Look for an opportunity to innovate, keep up with the latest writing and industry trends, and distill them into our materials
  • Be agile. Draft, publish, iterate


  • 4+ years of technical writing experience, ideally working directly with Engineers, Product Managers, Product Designers, and other partners to document new products and features
  • Ambitious and interested in continuing to work and learn in technical content creation, with an aptitude for understanding software and programming
  • Excellent written, verbal, and interpersonal skills
  • Ability to work independently in a fast-paced environment with little direct supervision
  • Thorough analytical skills and attention to detail
  • Excellent organization and time management skills
  • Basic working knowledge of HTML

Nice to Have

  • Exposure to a regulated industry (healthcare, life sciences, finance)
  • Experience with Jira, Confluence, and technical tools such as git and Jekyll
  • Experience writing and reviewing user interface copy
  • Experience contributing to or managing style and process documentation
  • Bachelor's degree or equivalent experience in writing/communications area


Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.

Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at [email protected]. Position may not be eligible for remote work in Colorado.

More Information on Veeva
Veeva operates in the Big Data industry. The company is located in New York, NY, Boston, MA, Pleasanton, CA, San Francisco, CA, Raleigh, NC, Fort Washington, PA, Fishers, IN, Philadelphia, PA, Dublin, OH and Radnor, PA. Veeva was founded in 2007. It has 6000 total employees. It offers perks and benefits such as Open door policy, Team based strategic planning, Open office floor plan, Employee resource groups, Employee-led culture committees and Remote work program. To see all 301 open jobs at Veeva, click here.
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Candidate Location Eligibility:
Boston, MA
New York City, NY

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RLanguages
    • SqlLanguages
    • D3JSLibraries
    • boto3Libraries
    • PandasLibraries
    • ASP.NETFrameworks
    • FlaskFrameworks
    • AWS LambdaFrameworks
    • JenkinsFrameworks
    • Microsoft SQL ServerDatabases
    • MySQLDatabases
    • OracleDatabases
    • AWS RedshiftDatabases
    • AWS AuroraDatabases
    • ConfluenceManagement
    • JIRAManagement
    • WordpressCMS
    • SalesforceCRM

An Insider's view of Veeva

What's the biggest problem your team is solving?

My team is starting to do a lot more work in retail pharmacy, so we need to think about how the goals of retail pharmacy clients differ from pharma clients and how to tailor analyses to provide insights that meet these goals


Analytics Services Senior Manager

How does the company support your career growth?

From your immediate manager and up, there’s a culture of support that manifests in regular check-ins, growth plans geared towards giving you the kinds of work you’re interested in, and plenty of feedback in both directions.


Channel Partner Manager

How do you empower your team to be more creative?

Innovation is in our company DNA and everyone on the team is always encouraged to bring new and unique ideas to the table. Our Culture Club also organizes creative initiatives that make our working environment more collaborative and fun.



What are Veeva Perks + Benefits

Open door policy
Team based strategic planning
Open office floor plan
Employee resource groups
Employee-led culture committees
Remote work program
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity employee resource groups
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Mental health benefits
Financial & Retirement
401(K) matching
Company equity
Charitable contribution matching
Child Care & Parental Leave Benefits
Family medical leave
Company sponsored family events
Vacation & Time Off Benefits
Paid holidays
Company-wide vacation
Office Perks
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Fitness stipend
Home-office stipend for remote employees
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Personal development training

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