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Halter is on a mission to unlock more productive and sustainable farming and ranching.
The Role
The Content Specialist will create educational content for farmers, translating complex ideas into clear, actionable guides and articles. The role involves collaboration with various teams to ensure content meets users' needs and is structured for easy access.
Summary Generated by Built In
We’re looking for a detail-driven, customer-centred Content Specialist to join our Customer Enablement team in Auckland, New Zealand. In this role, you’ll make learning effortless for farmers by turning complex ideas into clear, practical educational content that helps them feel confident, capable, and in control. You’ll create everything from step-by-step help guides and articles to handouts and short videos that farmers can use on the spot. Your mission: ensure they get the right information at exactly the right moment, whether they’re troubleshooting on farm, trying something new, or looking to get more value out of Halter.
Collaboration will be at the heart of your work. By partnering closely with product, customer support, onboarding, field teams, and operations, you’ll build a deep understanding of what farmers are trying to achieve and where they run into challenges. You’ll dig into details, ask thoughtful questions, and develop a strong grasp of the product and on-farm workflows to create content that genuinely helps farmers succeed.
We’re looking for someone who’s passionate about education - someone who cares about why learning matters just as much as what people learn. You’re proactive, curious, obsessed with clarity, and driven to make farmers’ lives easier every day. If you love transforming knowledge into simple, useful, beautifully polished content that makes a real impact on farms, this role is for you.
You'll be great if you bring
- Exceptional writing skills - you turn complex ideas into clear, simple explanations that farmers and Halter teams can instantly understand.
- Strong visual communication - you can create simple, helpful infographics, diagrams, and handouts.
- A constant appetite for feedback - you actively seek input and use it to sharpen your work.
- A drive for efficiency - you’re open to new tools, new ways of working, and adapting quickly when things change.
- A passion for education and a love of understanding how things work - you care about the details and how people learn best.
- An understanding of adult learning preferences - you tailor content so farmers can easily grasp concepts and workflows.
- A solid understanding of help centre management and content taxonomy. You know how to structure information so farmers can easily find what they need, when they need it.
Bonus skills you could bring
- Creating content - anything from help guides and infographics to short video tutorials.
- Digging into data to spot underperforming articles, common pain points, and opportunities to lift farmer education.
- Collaborating across teams globally - staying up-to-date with product releases, field team needs, and feedback that will shape your content.
- Talking directly with farmers to understand what’s working, what’s confusing, and what they need next.
- Owning projects end-to-end to ensure your content feels cohesive across Halter’s global experience.
- Maintaining and improving our help centre so it’s always accurate, up-to-date, and easy to navigate.
- Using AI tools to accelerate content creation and unlock smarter, more efficient workflows.
Why our team loves Halter
- Every now and again a company comes along that disrupts and transforms an entire industry, leaving society in a better place. Few people get the opportunity to work at companies like these. Halter is an incredible technology transforming an essential industry. We have a genuine and shared connection to our mission to make a difference in the world.
- Our product changes the lives of our customers, directly improving their livelihoods and their lifestyle. Your work matters.
- Dedicate yourself to solving real-world problems alongside an epic team in a high-growth culture. The excitement, risk and reward of a high-growth technology scale-up on the global stage. Our ideas are truly valued, we are able to move fast, and our impact is real.
- Healthy body, healthy mind. We’re partnered with Southern Cross Health Insurance to support your well-being.
- We offer 6 months of fully paid parental leave for primary caregivers, 4 weeks of fully paid secondary caregiver leave and many other parental benefits that support you and your family.
- Our personal growth is important. Halter offers an annual $1000 self-development budget to be used for anything that fuels personal growth.
- Our time to recharge is valued, we’re offered wellness leave and unlimited paid annual leave.
- We offer an inclusive and attractive remuneration package made up of salary, benefits and an employee stock ownership plan.
About Halter
At Halter, we’re on a mission to enable farmers and graziers to run the most productive and sustainable operations. Our customers are using Halter to break free from the time-intensive constraints of conventional practices. Imagine watching 500 cattle stand up and walk calmly towards their next break? No quad bikes, no dogs, no fences. Just a group of cattle walking at their own pace. People say it looks like magic. Our customers are revolutionizing grazing with Halter. It's changing lives and transforming an industry.
People join Halter to do meaningful work. By joining us you’ll be solving challenging problems within a talented team and a culture built for high performance. Our team out-think, out-work and out-care. We’re committed to delivering real change in the world - this isn’t easy, and in truth, we love that it’s hard. We’re backed to deliver on a mission that matters by Tier 1 investors including Bessemer Venture Partners, DCVC, Blackbird, Promus Ventures, Rocket Lab’s Peter Beck and Icehouse ventures.
To find out more, visit our careers website, LinkedIn & Instagram.
Top Skills
Ai Tools
Help Centre Management Software
What the Team is Saying
Nicola
North Island Business Development Manager
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The Company
What We Do
We bridge deep tech into farming and ranching. Halter enables farmers and ranchers to remotely shift, virtually fence and proactively monitor their cows’ health and behavior. Can you imagine watching 500 cows or cattle walk calmly towards the milking shed or their next break? No quad bikes, no dogs, no fences. Just a herd of cows walking at their own pace. People say it looks like magic. Our customers are revolutionizing farming and ranching with Halter. It's changing lives and transforming an industry.
Why Work With Us
There's something special about being surrounded by spectacular people making real change in the world. At Halter, you'll do your best work, with the best people and have the biggest impact in a culture grounded in performance.
Gallery
Halter Offices
OnSite Workspace
Our field teams are often on the road however, we believe that in-person interaction is key to building a high-performing culture so there will be times when we would like our team to meet in person.
Typical time on-site:
None
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