Content Specialist

Posted 2 Days Ago
Be an Early Applicant
Markham, ON, CAN
Hybrid
Mid level
Information Technology • Other
The Role
Develops and edits clear, engaging copy for campaigns, social media, websites, email, UX, and promotional channels. Adapts complex product and industry messaging for different audiences, supports content calendars and publishing, monitors engagement and performance, and contributes to content governance and reuse. Collaborates with campaign, product marketing, demand generation, creative, regional, and agency teams while maintaining editorial quality, consistency, and accuracy.
Summary Generated by Built In
Company Description

At Quadient, we support businesses of all sizes in their digital transformation and growth journey, unlocking operational efficiency with reliable, secure, and sustainable automation processes.

Our success in delivering innovation and business growth is inspired by the connections our diverse teams create every day, with our clients and each other.

It’s these connections that make Quadient such an exceptional place to grow your career, develop your skills and make a real impact – help our future-focused business lead the way in powering secure and sustainable business connections through digital and physical channels.

Job Description

We’re looking for a Content Specialist who can transform campaign messaging, product information, and long-form assets into clear, engaging copy across digital, social, UX, and campaign channels.

From social copy, campaign copy, UX copy, and promotional content to community participation, this role helps drive engagement across platforms with concise, audience-relevant content that supports campaign priorities and business goals.

Working across the organization, you’ll help make complex ideas easier to understand, easier to use, and easier to activate across channels.

1. Copywriting & Content Adaptation

  • Write and edit clear, engaging copy for campaign, social, digital, and UX needs.
  • Turn complex product, industry, and customer concepts into concise, audience-relevant copy.
  • Adapt campaign messaging, long-form assets, and approved content into channel-ready formats.
  • Develop social copy, promotional copy, landing page copy, UX copy, email copy, and supporting campaign content.
  • Maintain consistent tone, voice, and editorial standards across deliverables.
  • Maintain editorial quality and consistency across the content you develop, editing and refining for tone, clarity, and impact.

2. Content Execution & Channel Support

  • Help manage content calendars and keep planned social, community, and campaign content moving on time.
  • Participate in day-to-day channel activity, including monitoring engagement and supporting community participation.
  • Prepare content for publication across social, web, email, and digital channels.
  • Ensure content is formatted, tagged, and prepared accurately for each channel.

3. Cross-Functional Collaboration

  • Work with Campaigns, Demand Generation, Product Marketing, Creative, Regional teams, SMEs, and agency partners to support content and copy needs.
  • Incorporate stakeholder feedback while maintaining clarity, accuracy, and editorial consistency.
  • Collaborate with designers and internal partners to ensure copy and creative work together effectively.
  • Flag gaps, risks, or unclear direction that could affect delivery or quality.

4. Content Quality, Optimization & Reuse

  • Manage assigned content tasks against established briefs, timelines, and priorities.
  • Help maintain organized records of copy, approvals, publishing status, and final assets.
  • Monitor content performance to understand what content is driving discovery, engagement and conversion, using data to inform strategy iteratively.
  • Contribute to scalable content operations, governance, and content reuse initiatives.
  • Use feedback, performance insights, and channel learnings to improve future copy.
  • Contribute ideas that strengthen content quality, audience relevance, and campaign impact over time.

 

Qualifications

  • 2-3+ years of experience in content marketing, copywriting, social media, UX writing, or a related role
  • Exceptional writing, editing, and proofreading skills across short-form and digital content
  • Experience writing social copy, promotional copy, landing page copy, UX copy, email copy, or other channel-specific content
  • Understanding of modern search and discovery behaviors, including SEO, AEO, GEO and zero-click content strategies
  • Ability to turn complex campaign, product, or industry messaging into clear, concise copy
  • Familiarity with content management, metadata optimization and editorial operations best practices
  • Experience using tools such as Asana, Bynder, CMS platforms, or social publishing tools preferred
  • Strong attention to detail and ability to manage multiple content requests in a fast-moving environment
  • Strong collaborator with the ability to build trust across Campaigns, Product Marketing, Demand Generation and Regional teams 

Additional Information

This posting is for an existing vacancy. We use AI‑enabled tools to assist with screening and assessing applications. All hiring decisions are reviewed and made by humans.

Rewards & Benefits  

  • Flexible Work: Embrace a hybrid work model blending office and remote setup for a balanced lifestyle.  
  • Endless Learning: Access global opportunities for growth through our 24/7 online learning platform.  
  • Inclusive Community: Join our Empowered Communities and engage in our Philanthropy program.  
  • Comprehensive Rewards: Enjoy competitive Total Rewards covering wellness, work/life balance, and more, including a generous referral scheme.  
  • Caring for Wellbeing: Access our complimentary employee assistance program for mental health support.  

Smart Work at Quadient 
At Quadient, our Smart Work approach fosters connection, collaboration, and innovation while offering flexibility based on role requirements. Whether on-site, hybrid, or remote, our work environments are designed to support productivity and engagement. Hybrid employees balance remote and in-office work, on-site roles contribute daily to our vibrant workplace culture, and remote employees stay connected through virtual collaboration and in-person events. No matter where you work, you’ll be part of a dynamic, people-first community that drives success together. 

Be yourself at Quadient  
Our values define how we work as a team: Empowerment, Passion, Inspiration and Community.  They inspire us to be EPIC. Together. What makes Quadient different is how different we are. We’re a team of individuals with one goal but many perspectives. When you connect with Quadient, you become part of a community that cares - in a culture that embraces differences and values every voice.  

We will consider any reasonable modifications to the interview process. If you require any assistance with the application process, please email us at [email protected]  

Quadient is an Equal Employment Opportunity Employer. *: We firmly believe in zero discrimination in employment on any basis, including race, color, religion, sex, national origin, age, disability, veteran or military status, genetic information, citizenship status, and any other characteristics protected by local, state, or federal law. 

People. Connected. 

Skills Required

  • 2-3+ years of experience in content marketing, copywriting, social media, UX writing, or a related role
  • Exceptional writing, editing, and proofreading skills across short-form and digital content
  • Experience writing social, promotional, landing page, UX, email, or other channel-specific content
  • Understanding of SEO, AEO, GEO, and zero-click content strategies
  • Ability to translate complex campaign, product, or industry messaging into concise copy
  • Familiarity with content management, metadata optimization, and editorial operations best practices
  • Experience using Asana, Bynder, CMS platforms, or social publishing tools
  • Strong attention to detail and ability to manage multiple content requests
  • Strong collaboration skills across Campaigns, Product Marketing, Demand Generation, and Regional teams

Quadient Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Quadient and has not been reviewed or approved by Quadient.

  • Healthcare Strength Multiple medical plan options (HSA, HRA, PPO) with employer funding, plus dental and vision, suggest a comprehensive health offering. Mental‑health, musculoskeletal, and chronic‑condition programs are included, with many at no additional cost when enrolled in a company medical plan.
  • Retirement Support A 401(k) with company contributions is explicitly provided. This supports longer‑term financial security as part of total rewards.
  • Parental & Family Support Six weeks of fully paid parental leave and employer‑paid disability and life coverage provide meaningful family protection. Continued health‑premium coverage during unpaid FMLA portions further supports caregivers.

Quadient Insights

Am I A Good Fit?
beta
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company
HQ: Bagneux
5,001 Employees

What We Do

Quadient is the driving force behind the world’s most meaningful customer experiences. By focusing on three key solution areas, Intelligent Communication Automation, Parcel Locker Solutions and Mail-Related Solutions, Quadient helps simplify the connection between people and what matters. ​ Quadient supports hundreds of thousands of customers worldwide in their quest to create relevant, personalized connections and achieve customer experience excellence. ​ Because connections matter.

Similar Jobs

Mastercard Logo Mastercard

Senior Specialist, Content Design

Blockchain • Fintech • Payments • Consulting • Cryptocurrency • Cybersecurity • Quantum Computing
Hybrid
Toronto, ON, CAN
38800 Employees
83K-132K Annually
Hybrid
Oakville, ON, CAN
578 Employees
Remote or Hybrid
31 Locations
1762 Employees
140K-180K Annually
In-Office
Toronto, ON, CAN
9112 Employees
53K-88K Annually

Similar Companies Hiring

Rosendin Thumbnail
Other • Manufacturing
San Jose, CA
6219 Employees
OmniCable Thumbnail
Other
Houston, Texas
815 Employees
Golden Pet Brands Thumbnail
Digital Media • eCommerce • Information Technology • Marketing Tech • Pet • Retail • Social Media
El Segundo, California
178 Employees

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account