Content Performance Analyst

Posted 9 Hours Ago
Be an Early Applicant
Hiring Remotely in Ohio, USA
Remote
75K-158K Annually
Junior
Information Technology • Legal Tech • Professional Services • Analytics • Business Intelligence
The Role
Analyzes editorial and operational data to produce performance reporting, KPI insights, trend and variance analyses, executive presentations, and visualizations. The role reconciles data sources, defines metrics, supports AI-assisted content quality measurement, improves recurring reporting, and partners with editorial, finance, product, technology, and analytics teams to inform strategic decisions and leadership priorities.
Summary Generated by Built In

Want a seat at the table where editorial content, product, and data intersect?

Can you bridge the gap between how content performs and how decisions get made?

About the Team

LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers. Our company has been a long-time leader in deploying AI and advanced technologies to the legal market to improve productivity and transform the overall business and practice of law, deploying ethical and powerful generative AI solutions with a flexible, multi-model approach that prioritizes using the best model from today’s top model creators for each individual legal use case.

About the Role 

The Content Performance Analyst is embedded in Global Editorial Operations (GEO) Strategy and focuses on content performance, content integrity, and quality measurement for AI-assisted production. You will unlock data across GEO and adjacent functions (Finance, Product, and Technology) to produce decision-ready insights and executive-ready narratives that inform prioritization and leadership decisions. You will also help strengthen the QA and measurement systems required for AI-assisted content production at scale, ensuring outputs across all content verticals are consistently high-quality, defensible, and improving over time. This role serves as a key enabler of data fluency within GEO, supporting QA, training, and adoption of performance insights across the organization. 

Success in this role requires strong analytical discipline, sound judgment, responsiveness, and the ability to synthesize information quickly for senior audiences. 

 

Responsibilities 

Data Management and Structuring 

  • Execute recurring and ad hoc data pulls across editorial and operational systems 

  • Reconcile inconsistencies across sources; validate, document and socialize metric definitions, assumptions, and calculation logic. 

  • Structure datasets to align with specific strategic questions 

  • Improve the efficiency and repeatability of recurring reporting processes 

  • Align data practices with enterprise governance standards, including Global Operations (GO) data and analytics teams 

 

Strategic Analytical Support 

  • Translate leadership questions into measurable metrics and analytical plans; clearly articulate implications of findings, limitations and confidence levels (what’s proven vs. directional). 

  • Conduct trend, variance, and performance driver analysis; identify where additional data or workflow instrumentation is needed to strengthen claims over time. 

  • Support scenario comparisons and initiative tracking 

Executive Reporting and Visualization 

  • Develop executive-ready presentations and data visualizations for strategy discussions 

  • Convert complex analysis into concise visuals that accelerate understanding and ensure consistency in narrative structure and presentation quality 

  • Support preparation for GEO leadership reviews and enterprise-level discussions; tailor materials for different leadership audiences and forums 

Performance Monitoring 

  • Produce recurring performance reporting aligned to strategic priorities, including AI-assisted throughput and quality signals 

  • Track KPIs and highlight meaningful performance shifts 

  • Support ongoing refinement of metrics as strategy evolves 

  • Contribute to the standardization of GEO performance and QA reporting practices 

Stakeholder Coordination 

  • Partner closely with the Head of GEO Strategy to prioritize analysis 

  • Collaborate with Editorial Operations, Finance, Metrics, Tech, Product and Data Analytics teams to gather inputs 

  • Clarify scope to ensure outputs address the intended decision question 

Requirements 

  • 2+ years of experience in analytics, operations analysis, business intelligence, or a related field 

  • Advanced Excel skills and experience with SQL or comparable querying tools 

  • Proficiency with BI visualization tools (Tableau, Power BI, or similar) and dashboarding best practices 

  • Experience building executive-ready presentations and visual narratives in PowerPoint 

  • Uses AI-assisted tools to accelerate analysis and drafting with rigorous QA and source traceability; comfort operating in an AI-enabled environment where processes evolve rapidly 

  • Experience assessing or improving QA/measurement systems (including for AI-assisted workflows) using practical methods (sampling, rubrics, thresholds, error taxonomies) 

Preferred Qualifications 

  • Experience supporting strategy or executive leadership functions 

  • Exposure to content production, publishing, or knowledge-based businesses 

  • Familiarity with KPI frameworks and operational performance measurement 

Work in a way that works for you
 

We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, and study assistance, we will help you meet your immediate responsibilities and your long-term goals.
 

About the Business
 

LexisNexis Legal & Professional® provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis® and Nexis® services.

#AIFluent

Primary Location Base Pay Range: Home based-Ohio $74,900 - $124,700. U.S. National Base Pay Range: $78,800 - $131,300. Geographic differentials may apply in some locations to better reflect local market rates. Base Pay Range for CO is $78,800 - $131,300. Base Pay Range for IL is $82,800 - $137,800. Base Pay Range for Chicago, IL is $86,700 - $144,400. Base Pay Range for MD is $82,800 - $137,800. Base Pay Range for NY is $86,700 - $144,400. Base Pay Range for New York City is $94,700 - $157,500. Base Pay Range for Rochester, NY is $78,800 - $131,300. Base Pay Range for OH is $74,900 - $124,700. Base Pay Range for NJ is $93,016- $148,584. This job is eligible for an annual incentive bonus. Application deadline is 08/31/2026.

We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location.

We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.

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We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.

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Skills Required

  • 2+ years of experience in analytics, operations analysis, business intelligence, or a related field
  • Advanced Excel skills
  • Experience with SQL or comparable querying tools
  • Proficiency with BI visualization tools such as Tableau or Power BI
  • Knowledge of dashboarding best practices
  • Experience building executive-ready presentations and visual narratives in PowerPoint
  • Experience using AI-assisted tools for analysis and drafting with rigorous quality assurance and source traceability
  • Comfort operating in an AI-enabled environment with rapidly evolving processes
  • Experience assessing or improving QA and measurement systems, including sampling, rubrics, thresholds, and error taxonomies
  • Experience supporting strategy or executive leadership functions
  • Exposure to content production, publishing, or knowledge-based businesses
  • Familiarity with KPI frameworks and operational performance measurement

LexisNexis Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about LexisNexis and has not been reviewed or approved by LexisNexis.

  • Healthcare Strength Healthcare options are often described as comprehensive, spanning medical, dental, and vision coverage alongside life and disability protection. Wellbeing programming such as wellness initiatives and fitness support is also positioned as part of the overall package.
  • Retirement Support Retirement benefits are repeatedly framed as a meaningful component of total rewards through 401(k) matching and access to stock purchase opportunities. Performance bonuses and charitable matching are also included as financial-support features within the broader rewards mix.
  • Leave & Time Off Breadth Time-off offerings are portrayed as broad, including PTO, paid holidays, sick leave, and paid volunteer time. Flexible work arrangements, including remote options and flexible hours, further strengthen the overall rewards experience.

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The Company
HQ: Alpharetta, GA
10,001 Employees
Year Founded: 1970

What We Do

LexisNexis Legal & Professional is a leading global provider of legal, regulatory and business information and analytics that help customers increase productivity, improve decision-making and outcomes, and advance the rule of law around the world. We help lawyers win cases, manage their work more efficiently, serve their clients better and grow their practices. We assist corporations in better understanding their markets, monitoring their brands and competition, and in mitigating business risk. We collaborate with universities to educate students, and we support nation-building with governments and courts by making laws accessible and strengthening legal infrastructures. We partner with leading global associations and customers to collect evidence against war criminals and provide tools to combat human trafficking. LexisNexis Legal & Professional, which serves customers in more than 130 countries with 10,000 employees worldwide, is part of RELX Group, a global provider of information and analytics for professional and business customers across industries.

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