Content Operations Specialist

At Pfizer, we are a patient-focused company guided by our core values: Courage, Integrity and Equity, Joy, and Excellence. Our transformative culture reinforces our commitment to improving the lives of millions. We recognize that extraordinary outcomes arise wherever people unite around a shared purpose.
Pfizer, a global leader in the pharmaceutical industry, is seeking a creative, detail-oriented, and team-focused Content Operations Specialist to join its growing team. The purpose of this role is to ensure that all in-house produced promotional and non-promotional materials are accurately anchored, uploaded, version-controlled, and maintained within the Global Content Management & Approval (GCMA) system, in compliance with global and local regulatory requirements.
Key Responsibilities

• Upload in-house produced materials into the GCMA system, creating placeholders or documents as required, while proactively identifying opportunities to streamline submission practices and reduce rework..
• Apply correct GCMA anchoring and linking to ensure proper reference integrity and content traceability, flagging potential risks or inconsistencies early in the process..
• Manage version control by uploading revisions, maintaining current approved versions, and archiving expired materials.
• Complete and verify required metadata fields to support searchability, reporting, and downstream processes.
• Coordinate with Marketing, Medical, Regulatory, Legal, and Digital teams to support review and approval workflows, acting as a proactive point of contact and facilitate timely resolution..
• Ensure materials are technically ready for review, including correct formats and completeness prior to submission, analyzing recurring issues and contributing to process improvement initiatives..
• Track submission and approval status and follow up on operational gaps or required corrections.
• Maintain an organized and auditable archive of all GCMA materials, , while identifying opportunities to optimize structure, accessibility, and audit readiness..
• Proactively identify inefficiencies, risks, or recurring challenges within GCMA processes and contribute to continuous improvement initiatives, including documentation of lessons learned and sharing best practices with relevant stakeholders.
• Prepare basic operational reports on submission volumes and turnaround times.
• Develop and maintain GCMA upload checklists and standard operating guides.
• Provide onboarding and operational support to new team members or agency partners.
• Support production kit uploads and ensure proper documentation where applicable.

Required Qualifications

• Bachelor's degree (4-year university graduate).
• Fluent in Turkish; strong professional proficiency in English
• Previous experience with content approval systems (e.g., Veeva Vault, PromoMats).
• Familiarity with compliance-driven content review processes.

Skills & Competencies

• Strong communication skills and ability to work cross-functionally.
• Strong attention to detail with a structured and process-driven mindset.
• Ability to manage multiple submissions simultaneously and meet deadlines.
• Ability to identify risks, inefficiencies, and improvement opportunities across end-to-end processes
• Strong document management, file hygiene, and versioning discipline.
• Basic understanding of digital asset formats (PDF, PPT, images, video).
• Proficiency in MS Office applications, particularly Excel and PowerPoint.
• High sense of ownership, accountability, and operational excellence.

Purpose
Breakthroughs that change patients' lives... At Pfizer we are a patient centric company, guided by our four values: courage, joy, equity and excellence. Our breakthrough culture lends itself to our dedication to transforming millions of lives.
School of Leaders
We, as Pfizer Turkey, make a difference with our visionary and pioneering approaches ranging from our concept of raising leaders through rotations, providing international career opportunities to creating a flexible, enjoyable work environment. There are no limits to what we can accomplish to touch lives here!
Flexibility
We aim to create a trusting, flexible workplace culture which encourages employees to achieve work life harmony, attracts talent and enables everyone to be their best working self. Let's start the conversation!
Equal Employment Opportunity
We believe that a diverse and inclusive workforce is crucial to building a successful business. As an employer, Pfizer is committed to celebrating this, in all its forms - allowing for us to be as diverse as the patients and communities we serve. Together, we continue to build a culture that encourages, supports and empowers our employees.
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