Musixmatch

Content Operations Intern

Posted 4 Days Ago

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Bologna, ITA

Hybrid

Internship

News + Entertainment

The Role

The Content Operations Intern will support day-to-day content workflows, manage client requests, and assist in improving operational processes potentially using AI tools.

Summary Generated by Built In

ABOUT MUSIXMATCH:

Musixmatch is the leading music metadata company, featuring the world’s largest lyrics catalog and a community of over 80M contributors. Musixmatch is the trusted global partner of companies like Spotify, Apple, Amazon Music, Meta, Google, MTV, Shazam, Vevo, Tidal, Snapchat and has a partnership with more than 100,000 music publishers including Sony/ Music Publishing, Universal Music Publishing, Warner/Chappell, Kobalt, BMG Rights, and the Harry Fox Agency.

We are a bunch of creatives who care about our work and what we do. We believe that participation and collaboration are key to getting things done well. We are looking for tech-savvy people who are eager to learn in a fast-paced environment, who have an international outlook on life, and who love taking on new challenges.

Position:
We are looking for a Content Operations Intern to support our Operations and Community teams in managing day-to-day content workflows, client requests, and operational processes. This role is ideal for someone eager to gain hands-on experience in content operations, process management, and digital tools within a fast-paced and collaborative environment.

Responsibilities:
Monitor client environments and ensure content workflows are running smoothly
Support content editing and quality assurance (QA) processes
Assist in managing and tracking requests through Jira (Atlassian)
Monitor, triage, and assign daily content escalations and incoming requests (internal and external)
Track and update the status of ongoing requests to ensure timely resolution
Support the use of AI tools and automation to improve operational efficiency
Provide regular status updates to the Operations and Service Management teams
Assist the Community Operations team in organizing and prioritizing client requests
Communicate requests, updates, and priorities to relevant stakeholders
Contribute to identifying and suggesting process improvements
Support project coordination activities across the broader team

Requirements:
Fluent in English, both written and spoken
Basic experience with documentation, reporting, or academic/project-based structured work
Interest or familiarity with AI tools and automation platforms
Strong attention to detail and organizational skills
Proactive attitude and curiosity for how operational processes work in a digital environment

DISCLAIMER:

**Due to the significant amount of applications we receive, unfortunately, it is not possible to answer every applicant, thus if you have not received a response from us, please be patient. We assure you that we will contact you should you be selected to move forward in the recruitment process. We would therefore like to thank all applicants for their interest and time.**

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The Company

San Francisco, California

384 Employees

Year Founded: 2010

What We Do

Musixmatch is the global leading music and audio data company based in Bologna, London and San Francisco. The company focuses on building the world's largest music metadata and lyrics database using latest AI & machine learning technology. Musixmatch has +70M users worldwide throughout all consumer platforms: iOS, Android, Web, and TV. Musixmatch has global agreements with Apple Music, Amazon Music, Instagram, Google Search and Spotify with the goal of enhancing the global consumer music experience. Musixmatch also license rights from all major music publishers like Universal, Sony-EMI, Warner Chappell and BMG Rights plus 10K independent music publishers around the world. Awards: Best App Apple Store 2013, Best App Google Play 2014, 2015, 2018, Google i/O 2016 Google Award Nominee, FB Start Europe Winner