Content Operations Editor I

Posted 3 Days Ago
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Mumbai, Maharashtra
In-Office
Entry level
Digital Media • Information Technology • Analytics
The Role
The Content Operations Editor I edits and manages television schedules, analyzes program content, updates databases, and maintains provider relationships, ensuring accurate listings and customer service support.
Summary Generated by Built In
Company Description

At Nielsen, we are passionate about our work to power a better media future for all people by providing powerful insights that drive client decisions and deliver extraordinary results. Our talented, global workforce is dedicated to capturing audience engagement with content - wherever and whenever it’s consumed. Together, we are proudly rooted in our deep legacy as we stand at the forefront of the media revolution. When you join Nielsen, you will join a dynamic team committed to excellence, perseverance, and the ambition to make an impact together. We champion you, because when you succeed, we do too. We enable your best to power our future.

Job Description

RESPONSIBILITIES:

  • Edits and maintains television schedules and database information for satellite, pay cables and pay-per-view listings for all markets.

  • Analyzes program schedules, assesses database information and researches and creates database content for original series and specials.

  • Researches and documents questionable program content by consulting program information providers and/or Gracenote personnel.

  • Initiates and maintains effective relationships with programming information providers and acts as a customer service representative when addressing issues concerning product content and policies.

  • Analyze program information provided by sources, assess database information and map ID’s correctly within the mapping interface.

  • Provides timely updating of listing’s information outside regular business hours as needed.

  • Directs workflow for absent teammates and provides cross-shift updating coverage to create an independent team.

  • Perform other duties as assigned by the management team.

Qualifications

  • Graduate in any stream.

  • Years of experience - 0 -2 years

  • Exceptional grammatical, organizational, analytical and communication skills.

  • Attention to detail, strong problem-solving skills and time management skills.

  • Must have the ability to work independently as well as part of a team.

  • Avid follower of one or more different sports. Excellent general sports knowledge

  • Language requirements: proficient level in English. Knowledge of European languages is a plus.

  • Working knowledge of MS Office and/or G-Suites

  • Good internet research abilities.

  • A quality-focused individual with a high level of attention to detail.

  • Able to work in a self-directed and fast-paced environment.

  • Ready to work in a 24/7 operation, including evening and weekend shifts.

  • Knowledge of international TV shows, and the media sector in general, is a plus.

  • Inquisitive and learning attitude.

  • Logical thought process

Additional Information

Please be aware that job-seekers may be at risk of targeting by scammers seeking personal data or money. Nielsen recruiters will only contact you through official job boards, LinkedIn, or email with a nielsen.com domain. Be cautious of any outreach claiming to be from Nielsen via other messaging platforms or personal email addresses. Always verify that email communications come from an @nielsen.com address. If you're unsure about the authenticity of a job offer or communication, please contact Nielsen directly through our official website or verified social media channels.

Top Skills

G-Suites
MS Office
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The Company
HQ: New York, NY
30,034 Employees

What We Do

Nielsen shapes the world’s media and content as a global leader in audience insights, data and analytics. Through our understanding of people and their behaviors across all channels and platforms, we empower our clients with independent and actionable intelligence so they can connect and engage with their audiences—now and into the future.

An S&P 500 company, Nielsen (NYSE: NLSN) operates around the world in more than 55 countries.

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