Content Operation

Who We Are

Joybuy is JD.com’s dedicated retail platform for Europe, offering products across a wide range of categories. Operating across the UK, Netherlands, Germany, France, Belgium and Luxembourg, we’re building the future of retail through smart systems, bold ideas, and a customer-first mindset. Backed by JD.com, also known as JINGDONG, and its trusted global technology and supply chain ecosystem, we deliver a shopping experience that is speedy, reliable, and genuinely enjoyable. If you’re ready to make a difference, bring your talent and grow with us. Don’t just buy, Joybuy.

Learn more about who we are and what we do: https://about.joybuy.com/about/

What We Offer

Joining Joybuy means becoming part of a business where people, innovation, and impact work together to shape the future of cross-border e-commerce. You’ll contribute to smart supply chains, efficient logistics, and meaningful projects that drive real customer value. With a competitive salary, great office locations, and a supportive, people-first culture, you’ll have the space to grow your career, learn from talented colleagues, and make a genuine impact in a fast-expanding international business.

About The Team

You’ll be joining the Joybuy team, which values collaboration, ownership, and a commitment to delivering high-quality results in a fast-paced, dynamic environment.

Key Responsibilities

• Responsible for the localization of the overseas e-commerce website interface. Manage language vendors and language resources.
• Collaborate closely with cross-functional teams to deeply understand user needs and create a consistent, seamless multilingual user experience.
• Ensure the localization quality of e-commerce web content through quality assurance and issue resolution; always maintain a hands-on, roll-up-your-sleeves mindset.
• Identify key challenges in the localization process, lead language quality optimization projects, and collaborate with the development team to drive improvements in systems and tools.
• Build and maintain the localization team's knowledge base, including glossaries, style guides, and process documentation.
• Participate in other localization-related projects, proactively propose improvement suggestions, and continuously optimize team workflows and impact.
• Collaborate with product, marketing, and operations teams to provide professional localization and language solutions for new product launches and marketing campaigns.
• Collaborate deeply with the AI team to participate in the training and optimization of the company's multilingual Large Language Model (LLM). Be responsible for data annotation, quality assessment, prompt optimization, as well as the evaluation and feedback of generated results for French/German/Dutch/English*, continuously improving AI translation quality and localization adaptability in multilingual scenarios.

Qualifications

• Native speaker of Portuguese, Spanish, or Italian, with high proficiency in English.
• 2+ years of experience in translation or localization; a background in the e-commerce industry is preferred.
• Detail-oriented, highly responsible, and adaptable. Possess a keen sensitivity to local user needs and cultural nuances.
• Excellent communication skills, team spirit, and self-motivation. Ability to thrive in a fast-paced, cross-border collaborative environment.

At Joybuy, we’re committed to building a diverse and inclusive workplace where everyone can thrive. We’re proud to be an equal opportunity employer and make all employment decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other protected characteristic.

Ready to apply?

Take the next step in your career, apply now and explore the opportunities we have to offer.