Content Marketing Manager

Retell AI is using the first principles to reimagine the call center with cutting edge voice AI.

Since launching 18 months ago, thousands of companies now utilize Retell’s AI voice agents to handle sales, support, and logistics calls that once required large teams of human agents. Backed by Y Combinator, Alt Capital, and other leading investors, we have scaled to $36M ARR with a team of 20 people, up from $5M at the start of 2025.

In 2026, We are expanding our vision to build a CX platform of the AI era where the entire contact center is reimagined as a team of AI employees. We are moving beyond mechanical automation that relies on human finetuning to instead transform core functions into intelligent, opinionated AI roles. Frontline agents, QA analysts, and managers now operate as distinct digital workers that serve as the new interface for customer experience. They execute, monitor, and improve continuously to create a system where software behaves like an organization.

We’re scaling fast, and we’re looking for bold, ambitious people to help us build the gold standard for voice automation. If you want to work on deeply technical challenges, move fast, and make an outsized impact at one of the fastest-growing Voice AI startups in the world, you’ll love it here.

Let’s build the future together.

• We’re a top 50 AI app in a16z list: https://tinyurl.com/5853dt2x

• #4 on Brex's Fast-Growing Software Vendors of 2025: https://www.brex.com/journal/brex-benchmark-december-2025

• We're also one of the top ranking startups on: https://leanaileaderboard.com/

As our Content Marketing Manager, you will own the narratives that help the world discover, understand, and engage with Retell AI. This is a high-ownership, execution-heavy role focused on researching, writing, and shipping content at a fast pace.

You’ll work directly with founders, product, and engineering to turn product updates, customer stories, and SEO opportunities into published content — quickly and consistently. From blogs and announcements to landing pages and social posts, you’ll be responsible for getting content live and moving on to the next thing with a strong bias for action.

This role is for someone who loves to create. You’re not here to build a large team or manage a long-term content roadmap — you want to produce, ship, iterate, and see your work drive real results in a fast-moving startup environment.

• Write 3–4 SEO-optimized articles per week that improve search visibility and drive organic growth.

• Write feature announcements and product update posts, turning raw product changes into clear, compelling narratives.

• Write and refine landing page and website copy to improve clarity and conversion.

• Write social posts and LinkedIn content that highlight product updates, customer wins, and thought leadership.

• Collaborate closely with product to understand what we’re building — then explain it clearly and simply.

• Own PR and media relations, including pitching stories to press and managing press interviews.

• Lead customer story development, including interviewing customers and turning insights into compelling case studies and narratives.

• Have 5+ years of content marketing experience, ideally in SaaS, AI, or developer-facing products.

• You write fast and clean — your first drafts need edits, not rewrites.

• You’ve published 100+ articles, not just a handful.

• You get antsy if you haven’t shipped something by noon — you prefer producing over planning.

• You can learn complex topics (AI, telephony, APIs) and explain them simply.

• Bonus: you have technical skills or experience writing for dev audiences.

When applying, please include a portfolio.

Specifically, we’d love to see a before-and-after example: a technical changelog, release note, or product update that you turned into a polished, world-class announcement. Include the original raw input and the final version you shipped.

Tell us the customer value behind it — why should anyone care?

If you’re the kind of candidate we’re looking for, you probably already have something like this in your portfolio. If so, you’re likely a great fit here.

• Cash: $120,000 – $190,000 base

• Equity: Offer Equity

• Location: Redwood City, CA (Relocation Provided)

• US Visas: Retell AI is open to sponsoring work authorization for qualified candidates, including H-1B, TN, L-1, E-3, F-1 (OPT/CPT), and O-1 visas.

• 100% coverage for medical, dental, and vision insurance

• $70/day DoorDash credit for unlimited breakfast, lunch, dinner, and snacks

• $200/month wellness reimbursement (gym, fitness classes, etc.)

• $300/month commuter reimbursement (gas, Caltrain, etc.)

• $75/month phone bill reimbursement

• $50/month internet reimbursement

• Best Offer Upfront: Choose from three cash-equity balance options; no negotiation needed.

• Top 1% Talent: Above-market pay (top 5 percentile) to attract exceptional builders.

• High Ownership: Small teams, >$1M revenue/employee, and significant equity.

• Performance-Based: Offers tied to interview performance, not experience or past salaries.

1. Intro Call: Chat with our recruiter to learn about the role and answer initial questions.

2. Experience Screen (30 min): Walk through your background in writing, SEO, and product announcements.

3. Portfolio Review (45 min): Discuss your submitted before/after and your approach to turning technical details into compelling content.

4. Final Round (2 hours): Simulated feature announcement — we'll give you raw product details and watch how you ask questions, extract what matters, and craft the story.