Content Management

Posted 3 Days Ago
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Mexico City, Cuauhtémoc, Mexico City, MEX
Hybrid
Mid level
Artificial Intelligence • Healthtech • Machine Learning • Natural Language Processing • Biotech • Pharmaceutical
We’re in relentless pursuit of breakthroughs that change patients’ lives.
The Role
The Content Management role ensures content integrity, governance, and operational excellence across the content lifecycle, supporting EM markets for faster time-to-market and reusability.
Summary Generated by Built In
Work Location Assignment: Mexico City, Must be able to work from assigned Pfizer office 2-3 days per week, or as needed by the business
Role Summary
The Content Management plays a critical role in the EM Content Catalyst Center of Excellence (EM‑C 3 oE) by enabling the organization's mission to set the standard for content production across Emerging Markets .
This role is accountable for ensuring content integrity, governance, reuse readiness, and operational excellence across the end‑to‑end content lifecycle. Acting as a guardian of content systems, metadata, and scientific accuracy , supports EM markets in achieving faster time‑to‑market, higher reuse rates, and consistent compliance .
The role directly contributes to the EM‑C 3 oE vision of scaling best practices, operationalizing reuse‑led content production, and enabling EM markets to operate high‑performing local production cells aligned to regional standards , including increasing reuse, standard tagging, and adoption of new technologies.
Key Responsibilities
Content Governance & Standards Enablement
  • Lead content management governance for the EM‑C3oE, ensuring alignment with regional standards, Pfizer policies, regulatory requirements, and scientific accuracy.
  • Act as a subject‑matter expert on tagging standards, content taxonomy, and metadata quality, ensuring all content is reusable, searchable, and compliant across EM platforms.
  • Ensure consistent application of content, claims, and reference standards that underpin the EM‑C3oE operating model.

End‑to‑End Content Lifecycle Management
  • Manage the regional promotional content submission and approval process across Emerging Markets using Adobe Workfront, GCMA, CANVAS.
  • Monitor approval workflows and proactively identify process optimization opportunities to reduce cycle time, effort, and rework.
  • Support the evolution from content execution to content systems thinking, enabling content to be managed as scalable assets rather than isolated deliverables.

Reuse, Performance & Insights
  • Track and analyze content timelines, reuse performance, and market consumption, ensuring clear and factual reporting for EM‑C3oE leadership.
  • Support the EM‑C3oE objective of enabling EM markets to deliver high levels of reusable local content aligned to regional standards.
  • Provide insights and recommendations to improve reuse adoption, tagging quality, and content performance.

Scientific Information & Content Integrity
  • Supportthe identification, curation, and management of scientific and medical information, ensuring appropriate reference tagging and scientific rigor.
  • Collaborate with medical, creative, and operations stakeholders to safeguard content quality and compliance throughout the lifecycle.

Collaboration & Operating Model Support
  • Actively participate in the day‑to‑day operational management of the EM‑C3oE.
  • Partner closely with the Content Catalyst Lead, Account Executive, EM Brand teams, and local markets to enable adoption of EM‑C3oE best practices.
  • Contribute to the Center of Excellence's role as a regional reference point and strategic enabler, not just a content production team.

Qualifications / Experience
  • 3+ years of experience in the pharmaceutical industry.
  • Bachelor's degree in Pharmaceutical Sciences, Health Sciences, Life Sciences, or related field.
  • Fluent English proficiency, written and verbal.
  • Experience with medical information management and/or scientific publications preferred.
  • Experience with digital or promotional content platforms (e.g., Workfront, DAMs, content management systems) preferred.

Skills & Competencies
  • Strong scientific acumen and content quality mindset.
  • High proficiency in content governance, metadata, and lifecycle management.
  • Advanced organizational, prioritization, and process‑improvement skills.
  • Strong analytical skills to interpret reuse, performance, and efficiency metrics.
  • Excellent written and verbal communication skills.
  • Ability to work effectively cross‑functional, multi‑market environment.

Strategic Impact
This role is a key enabler of the EM‑C 3 oE mission and 2026 vision , supporting:
  • Faster time‑to‑market in EM
  • Higher reuse and scalable content systems
  • Strong governance and compliance by content
  • Enablement of local EM production cells
  • Adoption of AI‑enabled and next‑generation content workflows

EEO (Equal Employment Opportunity) & Employment Eligibility
Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, or disability.
Medical

Skills Required

  • 3+ years of experience in the pharmaceutical industry
  • Bachelor's degree in Pharmaceutical Sciences, Health Sciences, Life Sciences, or related field
  • Fluent English proficiency, written and verbal
  • Experience with medical information management and/or scientific publications
  • Experience with digital or promotional content platforms

What the Team is Saying

Daniel
Anna
Esteban

Pfizer Compensation & Benefits Highlights

  • Parental & Family Support U.S. materials describe up to 26 weeks of parental leave (including up to 12 paid non‑medical weeks), with phased return‑to‑work plus fertility, adoption, and surrogacy financial support, backup care, lactation support, and caregiver leave. These offerings indicate depth in family‑building benefits and day‑to‑day caregiver resources.
  • Healthcare Strength Core programs commonly include medical, prescription drug, dental, vision, mental‑health/EAP resources, disability insurance, preventive health programs, and free or reduced‑cost vaccinations. Voluntary Benefit Extras and wellness resources broaden coverage and access.
  • Retirement Support Career pages and postings note a 401(k) with company matching plus an additional company retirement savings contribution in some plans. Company materials also reference financial‑planning education and colleague‑directed retirement funds.

Pfizer Insights

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The Company
HQ: New York, NY
121,990 Employees
Year Founded: 1848

What We Do

Our purpose ensures that patients remain at the center of all we do. We live our purpose by sourcing the best science in the world; partnering with others in the healthcare system to improve access to our medicines; using digital technologies to enhance our drug discovery and development, as well as patient outcomes; and leading the conversation to advocate for pro-innovation/pro-patient policies.

Why Work With Us

We are the inventors, the problem solvers, the big thinkers — those who surmount any hurdle to deliver breakthrough medicines to the people who are counting on them the most.

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Employees engage in a combination of remote and on-site work.

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