Content Management Analyst

About the Role:
As a Content Management Analyst, you'll embark on a rewarding journey to support our web content initiatives. Working closely with a team of seasoned professionals, you'll assist in shaping the digital presence of our organization by supporting content creation, proofing, and basic project coordination. Your contributions will play an essential role in enhancing user engagement and content effectiveness.

The Content Management Analyst plays a key role in creating and maintaining a database of regulatory documents relevant to their designated geographical region (North America, UK/EMEA, or APAC), ensuring it meets the evolving needs of the business and its clients. This position focuses on the constant updating of this database to reflect the most current statutes, regulations, and rules as per official sources.

Responsibilities:

• Actively monitor and integrate regulatory updates from your region, emphasizing the Financial Services, Banking, and Securities sectors, into our content management system to keep our database current.

• Develop a thorough understanding of the administrative procedures of regional regulatory bodies.

• Play an integral part in the early phases of content management, including content identification, prioritization, acquisition, and the establishment of global standards and workflows for producing international regulatory compliance materials.

• Ensure the real-time capture and accurate update of regulatory information, with a commitment to no missed information, updating client systems or ftp/server locations as required, daily.

• Maintain the timeliness and accuracy of all content produced to meet client SLAs.

• Contribute to the expansion of content and development of the regulatory database.

• Manage internal escalations related to content issues and ensure content accuracy.

Requirements:

• Bachelor’s degree in Law, Economics, or Foreign Languages.

• Advanced proficiency in English.

• Proficient in Microsoft Office Suite.

• Excellent verbal and written communication skills, capable of interacting effectively with a diverse range of individuals.

• Strong organizational and time management skills, with meticulous attention to detail.

• Demonstrated problem-solving skills.

• Openness to change and the ability to act as a positive agent for change.

• Professional demeanor in all situations.

• Highly analytical mindset.

• Independent learning capabilities with the ability to utilize training materials effectively.

• Team player with a flexible, proactive approach to work.

To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we’re getting to know you—not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process.

Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.