Content Management Analyst

Job Summary

The Content Management Analyst's responsibilities include creating worksheets, calculations, and links on income tax forms, reading and translating tax form instructions, and researching and implementing product enhancements. They are responsible for the skilled implementation of a primary technology across one or more product lines. The position requires a thorough understanding of basic technologies and standards, and use of the technology and experience to appropriately solve problems and develop application solutions.  In addition, the Content Management Analyst is involved in developing new technologies and exhibiting a desire to determine the best ways these new technologies will benefit the business unit.

Essential Duties and responsibilities                                                         

• Learns full line of ATX, TaxWise, and IntelliForms products including features, benefits, and intended use
• Identifies and composes formulas to new and existing forms using instructions found on forms, tax agency instructions and tax professional advice
• Primarily involved in the development of new models and the use of new technologies
• Documents applications, technologies and procedures
• Designs reusable models

• Codes tax forms with low error rate
• Analyzes and implements solutions to errors reported from customers

• Strong ability to write optimized code
• Performs unit testing to ensure viability of development assignments
• Ensures that assigned forms activities are completed within established time frames
• Works with team to meet overall goals
• Learns from constructive feedback from mentors, supervisors and managers
• Develops an awareness to identify form issues that need to be escalated
• Leads small team projects
• Understanding of opportunity costs
• Proactively communicates form issues that need to be escalated
• Develops curriculum for and leads trainings
• Participates in meetings

JOB QUALIFICATIONS

Other Duties                  

Performs other duties as assigned by the Manager.

Job Qualifications

Education: 

• Bachelor’s degree in business, math or related area or 1+ years of relevant work experience

Experience: 

• Demonstrated math skills (working with decimals, basic addition, subtraction, and multiplication skills, as well as knowledge of order of operations in math)
• Strong analysis, logic, and problem-solving skills
• Basic computer skills
• Basic Microsoft Excel skills (Advanced skills, a plus)
• Experience working in a team environment
• Experience managing multiple tasks in a fast paced environment

Other Knowledge, Skills, Abilities, or Certifications:

• Working knowledge of and experience with software development processes and procedures, a plus
• Tax preparation experience, a plus
• Experience with full Microsoft Office suite, a plus
• High level Excel and Windows skills
• Experience with  C++, Visual Basic, .NET, SQL, Access, a plus
• Good communication skills
• Self-directed and highly motivated
• Ability to work in fast-paced environment with many deadlines
• Good decision making skills
• Ability to quickly assimilate new information
• Can work independently and as a team player
• Ability to work an extended schedule as required to meet objectives

Travel requirements

Little or no travel required.

Physical Demands

Normal office environment.

The above statements are intended to describe the general nature and level of work being performed by most people assigned to this job.  They’re not intended to be an exhaustive list of all duties and responsibilities and requirements.

Compensation:

Target salary range CA, CT, CO, DC, HI, IL, MD, MN, NY, RI, WA: $53,750 - $72,250
 

Additional Information:

Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request.