Content Enablement Lead

A rapidly growing, entrepreneurial technology company, Alarm.com is seeking a Content Enablement Lead to join the Alarm.com Partner Education Team. The Partner Education Team is responsible for providing training, internally and externally on all Alarm.com products & services. The ideal candidate is well-versed in technology, well-spoken and enthusiastic, enjoys building business relationships, and excels in an ever-changing environment.

Job Responsibilities:

· As a Content Enablement Lead, you will report to the Director of Education Services and oversee the team's content strategy across ILT and Digital Programs.

· Manage a team of 4 instructional designers and eLearning developers.

· Implement a content strategy that aligns with the organization’s objectives, effectively reaching various target audiences.

· You will collaborate with cross-functional teams to support the effective execution of training, communications, and stakeholder engagement.

· Your exceptional design skills and attention to detail will enhance our brand reputation and enable the client’s success with Alarm.com solutions when implementing content.

· Develop training content, including webinars, ILT coursework, self-paced learning modules, and other modalities to execute a comprehensive learning strategy that aligns with the company’s goals.

· Collaborate with cross-functional teams to gather needed information and develop content supporting program initiatives.

· Track content performance metrics like LMS activity and engagement rates and make data-driven recommendations.

· Ensure the publishing of engaging, end-user-friendly content, including training materials and other content, including, but not limited to, videos and eLearning courses.

· Be a subject matter expert in the Alarm.com platform and technology.

· Work with the leadership team to articulate and develop objectives, goals, and strategies for Partner Education training programs.

· Design and build effective content to meet business goals and shape the learner experience.

· Up to 10% travel to engage with partners and provide training.

· Other duties as assigned

Qualifications:

· Bachelor’s Degree

· 7+ years of experience in content creation, instructional design, or training development, with at least 2 years in a leadership role.

· Proven track record of developing engaging and effective training content.

· Strong understanding of adult learning principles, instructional design methodologies, and eLearning best practices.

· Excellent presentation, writing, editing, and communication skills.

· Proficiency in content creation tools and software, such as Articulate, Captivate, Camtasia, or similar.

· Creative thinker with strong project management and organizational skills.

· Ability to work in a fast-paced environment and manage multiple projects simultaneously.

· Experience working with external clients is a plus

• : We hire only the best. Our standards are high and our employees enjoy working alongside other high achievers.
• : New employees can expect to be given real responsibility for bringing new technologies to the marketplace. You are empowered to perform as soon as you join the Alarm.com team!
• : Alarm.com offers a diverse and dynamic environment where you will get the chance to work directly with executives and develop expertise across multiple areas of the business.
• : Alarm.com places high value on our team culture. We even have a committee dedicated to hosting a stand-out holiday party, happy hours, and other fun corporate events.
• Alarm.com values working together and collaborating in person.  Our employees work from the office 4 days a week.

Alarm.com is the leading cloud-based platform for smart security and the Internet of Things. More than 7.6 million home and business owners depend on our solutions every day to make their properties safer, smarter, and more efficient. And every day, we’re innovating new technologies in rapidly evolving spaces including AI, video analytics, facial recognition, machine learning, energy analytics, and more.  We’re seeking those who are passionate about creating change through technology and who want to make a lasting impact on the world around them. 

For more information, please visit .

Alarm.com offers competitive pay and benefits inclusive of subsidized medical plan options, an HSA with generous company contribution, a 401(k) with employer match, and paid holidays, wellness time, and vacation increasing with tenure. Paid maternity and bonding leave, company-paid disability and life insurance, FSAs, well-being resources and activities, and a casual dress work environment are also part of our outstanding total rewards package!

In connection with your application, we collect information that identifies, reasonably relates to or describes you (“Personal Information”). The categories of Personal Information that we may collect include your name, government-issued identification number(s), email address, mailing address, other contact information, emergency contact information, employment history, educational history, criminal record, and demographic information.  We collect and use those categories of Personal Information about you for human resources and other business management purposes, including identifying and evaluating you as a candidate for potential or future employment or future positions, recordkeeping in relation to recruiting and hiring, conducting criminal background checks as permitted by law, conducting analytics, and ensuring compliance with applicable legal requirements and Company policies.  By submitting your application, you acknowledge that we may retain some of the personal data that you provide in your application for our internal operations such as managing our recruitment system and ensuring that we comply with labor laws and regulations even after we have made our employment decision.

Alarm.com understands the value of professional recruiting services.  However, we are not accepting resumes from recruiters or employment agencies for this position. In the event we receive a resume or candidate referral for this position from a third-party recruiter or agency without a previously signed agreement, we reserve the right to pursue and hire those candidate(s) without any financial obligation to you.  [email protected]