Jobs at Alarm.com

Deploys, operates, and maintains GPU-accelerated AI and HPC infrastructure. Responsibilities include Linux administration, system patching, performance monitoring, hardware and firmware lifecycle management, troubleshooting compute, storage, networking, and GPU systems, datacenter operations, automation, incident response, vendor coordination, and infrastructure resiliency improvements.

Conduct software and hardware quality assurance through Agile testing, test-plan creation and execution, integration and long-term test monitoring, customer issue diagnosis, and validation of software, firmware, and user scenarios. The role coordinates major feature testing, identifies deviations, updates test plans, supports sprint execution, and mentors junior QA specialists while maintaining QA best practices.

Leads and mentors software engineers while developing full-stack solutions across IoT, smart home, video analytics, hardware, and large-scale data processing. Owns projects from requirements and design through deployment, evaluates new technologies, collaborates cross-functionally, and balances evolving business needs with robust, scalable implementations.

Provides hands-on technical leadership and architecture for IoT, smart home, energy, HVAC, water, and connected-device software. Responsibilities include designing scalable services, APIs, data flows, integrations, and automation systems; modernizing monolithic applications; mentoring engineers; guiding cross-team technical direction; evaluating technologies; and ensuring reliable production operations across cloud, device, web, and mobile platforms.

Own partner-driven revenue growth across an assigned region by recruiting, onboarding, enabling, and developing service providers. Build joint growth plans, manage partner accounts, accelerate opportunities, coordinate cross-functional issue resolution, support strategic enterprise deals, conduct business reviews, maintain Salesforce data, and communicate partner feedback. The role requires significant field travel and collaboration with service provider leaders, account executives, and customer decision-makers.

Own revenue growth, expansion, and partner development across assigned accounts. Build joint growth plans with Service Providers, recruit and enable partners, lead business reviews, accelerate partner-led opportunities, and coordinate resolution of revenue-impacting issues. Maintain Salesforce pipeline and account data, provide performance insights, support strategic enterprise opportunities, and relay partner feedback to internal teams. The role requires significant customer and partner engagement and travel up to 50%.

Develop and maintain C#/.NET backend services and customer-facing web interfaces for Alarm.com's intelligent video products. Own features end to end, including design, implementation, testing, release, troubleshooting, and production support. Participate in design reviews and code reviews, write performant SQL, maintain unit tests, and validate AI-generated code for correctness, security, and maintainability. The role involves device lifecycle management, scalable software development, and collaboration across video and IoT capabilities.

Manages energy management and home automation products from concept through launch and ongoing support. Responsibilities include product strategy, specifications, testing, market research, stakeholder coordination, partner management, go-to-market planning, customer feedback, quality assurance, and product presentations. The role partners with engineering, sales, supply chain, data science, support, and business intelligence teams while driving revenue, adoption, customer satisfaction, and platform enhancements.

Lead technical direction across partner-facing and device platform domains. Design and implement APIs, event-driven pipelines, device lifecycle systems, transport infrastructure, and reusable platform frameworks. Drive large cross-team initiatives from architecture through production, establish reliability and observability standards, influence engineering strategy, and mentor engineers. The role requires hands-on backend development, architectural leadership, operational excellence, and disciplined use of AI-assisted development tools.

Manage regional partners as a trusted advisor, helping them adopt products, increase sales, and grow their businesses. Conduct strategic outbound outreach, educate partners on product releases, coordinate sales strategies with Account Executives and Sales Operations, and collaborate cross-functionally to improve partner experiences. Represent Alarm.com at industry events and networking opportunities. The role requires regular in-person collaboration at the Tysons Corner office and up to 15% travel.

Build full‑stack features for Alarm.com's Home Automation Experience across web, mobile, and backend services. Partner with product and QA, own technical designs and implementations, work across frontend/backend/data/infrastructure, write maintainable tested code, and decompose ambiguous problems into shippable increments.

Lead and mentor software engineers while developing full-stack applications across IoT, smart home, video analytics, and data-processing platforms. Own projects through the full lifecycle, from requirements and design to deployment. Apply object-oriented programming, database design, networking knowledge, and hardware integration to build consumer products. Collaborate across teams, evaluate new technologies, and balance evolving business needs with robust solutions.

Lead architecture and development of large-scale software platforms, mentor engineers, evaluate technologies, and collaborate with product and business stakeholders. Responsibilities include production support, on-call participation, observability, database strategy, capacity planning, deployment, and maintenance of cloud and physical infrastructure.

Staff Software Engineer responsible for guiding the SDA platform’s technical direction, shared .NET libraries, proxy APIs, developer tooling, domain architecture, and distributed systems. The role includes hands-on coding, architecture design, cross-team technical leadership, observability, operational readiness, mentorship, and AI enablement. The engineer will help decompose a monolith into scalable services and improve Kubernetes-based deployments, contract testing, and progressive delivery.

Manage Microsoft SQL Server databases across development, test, and mission-critical production environments. Responsibilities include designing highly available database systems, monitoring performance and health, resolving incidents, maintaining backups and recovery, implementing automation, supporting security and compliance, troubleshooting performance and integrity issues, optimizing SQL code and indexes, and advising engineering teams on database deployment best practices. On-call availability is required.

Provides technical support to LATAM dealers, distributors, and customers through troubleshooting, documentation, queue monitoring, and issue resolution. Maintains support records, develops technical documentation, assists with product training and pre-sales technical support, and collaborates with internal teams to improve service quality. Requires fluent English and Spanish, strong technical and communication skills, proficiency with Microsoft Office, and the ability to work independently during high-volume support periods.

Develop new business opportunities and expand partner relationships across Japan and Asian markets. Prospect, negotiate, and close deals with integrators, distributors, monitoring stations, and strategic partners. Drive adoption of cloud, IoT, and SaaS solutions, manage strategic accounts, conduct partner visits and demos, and collaborate with internal teams on onboarding and growth. The role requires extensive regional travel, Japanese and English fluency, and strong consultative selling skills.

Design, implement, test, and optimize embedded software and firmware for camera platforms using Embedded Linux, RTOS, and bare-metal systems. Develop hardware abstraction layers, integrate drivers and peripherals, support board bring-up, and troubleshoot hardware and software issues. Collaborate with hardware, cloud, product, QA, production, and field teams on device-to-cloud connectivity, testing, requirements, and reliability. Document designs and support deployment and issue resolution.

Manages corporate accounting close, consolidation, GAAP review, reconciliations, financial reporting, and variance analysis across multiple entities. Owns finance systems including Dynamics GP, Coupa, Expensify, and Power BI; leads ERP implementation, process automation, and workflow standardization. Supervises and develops accounting staff, supports audits and internal controls, and partners cross-functionally on systems, expense, procurement, and reporting matters.

Executes month-end and quarter-end corporate close activities, including journal entries, account reconciliations, accruals, prepaid expenses, foreign subsidiary accounting, FX translation, intercompany reconciliations, inventory and cost accounting, fixed assets, and stock-based compensation. Supports reporting, audits, controls, consolidations, process improvements, and cross-functional accounting activities. Reviews staff accountants’ work and provides technical guidance.