Job Summary
The Consumer Credit Operations Supervisor supports the consumer lending function by supervising and training consumer credit operations specialists, preparing documents, onboarding, and imaging consumer loans, and performing collateral tasks related to consumer loans.
Essential Functions
Employees must be able to perform the essential functions of this position satisfactorily or make a request for reasonable accommodations as needed.
- Train, supervise, and provide guidance to Consumer Credit Operations Specialists.
- Accurate and timely preparation of consumer loan documents along with review functions to ensure compliance with regulatory requirements and bank policies.
- Onboarding and servicing functions related to consumer loans on the bank's core system. This includes maintenance functions, reviewing various notices and reports, and checking back the prior day's work.
- Responsible for storing documents and configuring consumer loans in the document imaging system.
- Works with various aspects of collateral to ensure collateral is perfected and lien position is maintained. This includes filing and searches at state and county levels.
- Creating and maintaining procedural documents related to job functions.
- Identify and present relevant topics related to loan processing at Credit Operations Calls.
Education & Experience
- Minimum of 3 years of bank credit operations or similar experience.
- Team-oriented with a focus on supporting & leading others within the department.
- Have a general understanding of the lending function.
- Possess excellent customer service, organizational, and communication skills.
- Enjoy working in a fast-paced, team environment, and be willing and able to adapt to change.
- High regard for detail with the ability to detect errors and follow through on corrections.
- Ability to work well with deadlines.
- Capable of multitasking
- Able to work independently
We offer the opportunity for career growth and development in a professional and pleasant working environment. We offer a competitive salary and exceptional benefits package including:
- Health Insurance-Dacotah Bank pays 100% of the premium, family and individual coverage
- Dental Insurance-Dacotah Bank pays 100% of the premium, family and individual coverage
- Health Savings Account
- Life Insurance for the employee and family
- Paid Vacation and Sick Time
- Retirement Plan Options
- Additional Perks and Benefits
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Skills Required
- Minimum of 3 years of bank credit operations or similar experience
- Train, supervise, and provide guidance to Consumer Credit Operations Specialists
- General understanding of the lending function
- Experience preparing and reviewing consumer loan documents to ensure regulatory and policy compliance
- Onboarding and servicing consumer loans in the bank's core system
- Experience storing documents and configuring loans in a document imaging system
- Knowledge of collateral processes, perfection, and lien position maintenance, including state/county filings and searches
- Strong customer service, organizational, and communication skills
- Attention to detail, ability to meet deadlines, multitask, and work independently
What We Do
As a state-chartered bank, Dacotah Bank provides banking, insurance, mortgage, and trust services to customers who enjoy existing financial relationships with us. We also market these services to prospective customers residing in or doing business from our defined trade area. Dacotah Bank's trade area includes all of North Dakota; all of South Dakota; the following counties in western Minnesota: Becker, Big Stone, Chippewa, Clay, Clearwater, Cottonwood, Douglas, Grant, Jackson, Kandiyohi, Kittson, Lac qui Parle, Lincoln, Lyon, Mahnomen, Marshall, Murray, Nobles, Norman, Otter Tail, Pennington, Pipestone, Polk, Pope, Red Lake, Redwood, Renville, Rock, Stevens, Swift, Traverse, Wilkin and Yellow Medicine; the following counties in Iowa: Lyon and Osceola; and the counties in Montana, Wyoming and Nebraska that are adjacent to North Dakota and South Dakota. On November 10, 2004, employees, stockholders, and customers observed the 40th Anniversary of Dacotah Banks, Inc. (DBI). That same year, the Aberdeen-based bank holding company, owner of a family of community banks and insurance agencies, passed the $1 billion assets mark. Today, the company's banking assets exceed $2 billion. With locations in dozens of hometowns in North Dakota, South Dakota, and Minnesota, the firm employs over 500 employees and serves over 60,000 customers, Dacotah Bank is also one of America’s largest lenders to agriculture and consistently ranks in the top 20.
