Job Summary
The Consumer Credit Operations Specialist supports the consumer lending function by preparing documents, onboarding and imaging consumer loans, and performing collateral tasks related to consumer loans.
Essential Functions
Employees must be able to perform the essential functions of this position satisfactorily or make a request for reasonable accommodations as needed.
- Responsible for preparing loan document packages in an accurate and timely manner.
- Responsible for onboarding, maintaining and servicing consumer loans on the bank’s core system. Functions include but are not limited to processing payments, reviewing notices and reports, and reviewing the prior day’s work.
- Responsible for storing documents and configuring consumer loan files in the document imaging system.
- Responsible for consumer collateral functions to ensure collateral is perfected, insured, and lien position is maintained.
- Assist with preparing and maintaining procedural documents related to job functions.
- Performs administrative functions as needed and other duties as assigned.
Education & Experience
- Self-motivated
- High regard for detail with the ability to detect errors and follow through on corrections
- Excellent organization skills
- Strong communication skills
- Exceptional customer service skills
- Team-oriented with a focus on supporting others within the department
- Ability to work well with deadlines
- Capable of multitasking
- Able to work independently
- Willing and able to adapt to change
- General understanding of the lending
We offer the opportunity for career growth and development in a professional and pleasant working environment. We offer a competitive salary and exceptional benefits package including:
- Health Insurance-Dacotah Bank pays 100% of the premium, family and individual coverage
- Dental Insurance-Dacotah Bank pays 100% of the premium, family and individual coverage
- Health Savings Account
- Life Insurance for the employee and family
- Paid Vacation and Sick Time
- Retirement Plan Options
- Additional Perks and Benefits
Qualifications Behaviors Required Team Player: Works well as a member of a group Dedicated: Devoted to a task or purpose with loyalty or integrity Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well Education Preferred Diploma or better. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Skills Required
- Prepare loan document packages accurately and timely
- Onboard, maintain, and service consumer loans in the bank's core system (process payments, review notices/reports)
- Store documents and configure consumer loan files in a document imaging system
- Perform consumer collateral functions to ensure collateral is perfected, insured, and lien position maintained
- General understanding of consumer lending
- High attention to detail and error detection
- Strong organizational skills and ability to meet deadlines
- Excellent written and verbal communication skills
- Exceptional customer service skills
- Team-oriented and able to support department colleagues
- Capable of multitasking and working independently
- Willingness and ability to adapt to change
- Diploma or better
What We Do
As a state-chartered bank, Dacotah Bank provides banking, insurance, mortgage, and trust services to customers who enjoy existing financial relationships with us. We also market these services to prospective customers residing in or doing business from our defined trade area. Dacotah Bank's trade area includes all of North Dakota; all of South Dakota; the following counties in western Minnesota: Becker, Big Stone, Chippewa, Clay, Clearwater, Cottonwood, Douglas, Grant, Jackson, Kandiyohi, Kittson, Lac qui Parle, Lincoln, Lyon, Mahnomen, Marshall, Murray, Nobles, Norman, Otter Tail, Pennington, Pipestone, Polk, Pope, Red Lake, Redwood, Renville, Rock, Stevens, Swift, Traverse, Wilkin and Yellow Medicine; the following counties in Iowa: Lyon and Osceola; and the counties in Montana, Wyoming and Nebraska that are adjacent to North Dakota and South Dakota. On November 10, 2004, employees, stockholders, and customers observed the 40th Anniversary of Dacotah Banks, Inc. (DBI). That same year, the Aberdeen-based bank holding company, owner of a family of community banks and insurance agencies, passed the $1 billion assets mark. Today, the company's banking assets exceed $2 billion. With locations in dozens of hometowns in North Dakota, South Dakota, and Minnesota, the firm employs over 500 employees and serves over 60,000 customers, Dacotah Bank is also one of America’s largest lenders to agriculture and consistently ranks in the top 20.
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