Consumer Compliance Examiner

CompanyFederal Reserve Bank of Boston

Consumer Compliance Examiner

As a Consumer Compliance Bank Examiner, you will support the Federal Reserve Bank of Boston's mission to promote safe and competitive practices in the nation's banking system through the provision of sound supervisory oversight of financial institutions and their compliance with consumer protection laws and regulations. We are looking for individuals interested in performing important and rewarding work, and who take pride in what they do. We are driven by high internal expectations, and seek team members who wish to make a positive impact.
 

Examiners in the Consumer Compliance Unit exhibit proficiency in several components of the supervisory process. Reporting to the Exam Manager, you will work with a team of Examiners and Analysts to assess institutions' compliance management systems and compliance with applicable consumer protection laws and regulations during the examination process. Individuals have mastered commonly used supervisory concepts and are able to work independently. Skills needed for this position include a knowledge of consumer compliance lending and deposit regulations, fair lending regulations, the Community Reinvestment Act, and the Unfair or Deceptive Acts or Practices Act. The ability to engage senior management and the boards of directors of financial institutions is also necessary.
 

We are looking for a commissioned, or near-commissioned Consumer Compliance Examiner. However, we will also consider candidates with equivalent consumer compliance, banking, supervisory, or legal experience. Consideration will be given for different levels of experience, and the successful candidate will be placed into an appropriate level within the Federal Reserve Bank of Boston's Examiner job family.

This job is eligible for a hybrid schedule (50% of your working days) with some on-site work expected.

Responsibilities:

• Exhibit basic understanding of supervisory processes, banking processes, and products; show basic knowledge of applicable laws and regulations.
• Analyze problems with appropriate logic and fact-finding; identify irregularities or minor issues before major problems appear.
• Work with Analysts to investigate consumer complaints for supervised institutions.
• May participate in quality control processes of various supervisory functions, ensuring accuracy and timely completion of deliverables in accordance with local and Federal Reserve System mandates.
• Present both orally and in written form, findings and assessments concerning non-complex supervisory matters to internal and external stakeholders.
• Manage own workflows with periodic input from other Examiners and Managers to meet supervisory milestones.
• Seek and accept coaching and constructive feedback.
   

Qualifications:

• Master's degree or equivalent.
• Minimum of 2 years of job-related experience, or completion of initial courses in a banking agency Examiner Commissioning Program.
• Ability to travel (up to 30%).
   

Our total rewards program offers benefits that are the best fit for you at every stage of your career:

• Comprehensive healthcare options (Medical, Dental, and Vision)
• 401K match, and a fully funded pension plan
• Paid vacation and holidays; flexible work environment, healthy workflow
• Generously subsidized public transportation
• Annual tuition reimbursement
• Professional development programs, training and conferences
• And more…
   

The Federal Reserve Bank is committed to a diverse, equitable and inclusive workplace and to provide equal employment opportunities to all persons without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, genetic information, disability, or military service.
As a condition of employment, all Federal Reserve Bank of Boston employees must comply with the Bank's ethics rules, which generally prohibit employees, their spouses/domestic partners, and minor children from owning financial interests – such as stocks or bonds – from banks, savings associations, and systemically important financial institutions or their affiliates, such as bank holding companies or savings and loan holding companies. If you, your spouse or domestic partner, or your minor child own such assets and would be unwilling or unable to divest them if you were to accept a job offer, you should raise this issue with our recruitment team. Applicants should review the Bank's Employee Code of Conduct to ensure compliance with conflict of interest rules and personal investment restrictions.
This position requires access to confidential supervisory information and/or FOMC information, which is limited to "Protected Individuals" as defined in the U.S. federal immigration law. Protected Individuals include, but are not limited to, U.S. citizens, U.S. nationals, and U.S. permanent residents who either are not yet eligible to apply for naturalization or who have applied for naturalization within the requisite timeframe. 

For this job, any offer of employment is contingent upon successfully passing a two-phase security screening. The first phase consists of the satisfactory completion of a physical examination (including a drug screening), reference checks, and a security investigation consisting of credit and criminal history checks. 

The second phase, which might not be complete until after you begin working at the Reserve Bank, is an additional risk-based security screening determined by the risk rating of the position. Depending upon the sensitivity of the position, this phase may include, and is not limited to, work and residency eligibility verification, and personal interviews with the candidate, references, and prior employers.
 

All applicants must have been a US Citizen or a permanent resident who also resided in the United States for at least three (3) years.
 

All employees assigned to this position will be subject to FBI fingerprint/ criminal background and Patriot Act/ Office of Foreign Assets Control (OFAC) watch list checks at least once every five years. All candidates must undergo an enhanced background check and comply with all applicable information handling rules.
 

The above statements are intended to describe the general nature and level of work required of this position. They are not intended to be an exhaustive list of all duties, responsibilities or skills associated with this position or the personnel so classified. While this job description is intended to be an accurate reflection of this position, management reserves the right to revise this or any job description at its discretion at any time.

Full Time / Part TimeFull time

Regular / TemporaryRegular

Job Exempt (Yes / No)Yes

Job Category

Work ShiftFirst (United States of America)

The Federal Reserve Banks believe that diversity and inclusion among our employees is critical to our success as an organization, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. The Federal Reserve Banks are committed to equal employment opportunity for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.

Always verify and apply to jobs on Federal Reserve System Careers (https://rb.wd5.myworkdayjobs.com/FRS) or through verified Federal Reserve Bank social media channels.

Privacy Notice