Consumer Associate, Client Coverage, London

Posted 2 Days Ago
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London, Greater London, England, GBR
In-Office
Mid level
Financial Services
The Role
Manage assigned client relationships across the client engagement lifecycle, coordinating client-focused solutions, supporting origination and execution, managing risk, delivering strong client experiences, and contributing to revenue targets. Responsibilities include client research and analysis, portfolio management, stakeholder collaboration, compliance, reporting, middle-office support, credit and risk assessment, and client servicing.
Summary Generated by Built In
Company Description

Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth families and large multinational corporates and institutions. We’re passionate about creating growth in Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you.

Job Description

To manage any assigned client relationships, (where applicable) with support from experienced relationship managers, across the end to end client engagement value chain, coordinating the origination and execution of client centric solutions ensuring the clients' needs are fulfilled, while managing risk, delivering exceptional client experience and contributing towards defined revenue targets.

Qualifications

Type of Qualification: First Degree
Field of Study: Business Commerce

Experience Required

3-4 years experience of conducting research, analysis, interpreting and packaging qualitative and quantitative data, such as compiling client documentation (presentation books, presentations, memoranda, and other presentation materials) to share insight and create client value.

3-4 years demonstrate an experienced understanding of the Client Coverage capabilities.

3-4 years demonstrated experience working in cross functional teams to deliver comprehensive client experience.

3-4 years experience in portfolio management - internal stakeholder collaboration, query management, compliance, reporting, middle office support, etc.

3-4 years experience and proficient understanding of credit and risk.

 

Behavioural Competencies:

 

  • Adopting Practical Approaches
  • Checking Things
  • Conveying Self-Confidence
  • Developing Expertise
  • Documenting Facts
  • Interpreting Data
  • Inviting Feedback
  • Managing Tasks
  • Producing Output
  • Pursuing Goals
  • Taking Action
  • Team Working

Technical Competencies:

  • Business Development
  • Client Business Case
  • Client Knowledge
  • Client Retention
  • Client Servicing

Skills Required

  • First Degree in Business Commerce
  • 3-4 years of experience conducting research, analysis, and interpreting and packaging qualitative and quantitative data
  • 3-4 years of experience and understanding of Client Coverage capabilities
  • 3-4 years of experience working in cross-functional teams to deliver comprehensive client experiences
  • 3-4 years of experience in portfolio management, stakeholder collaboration, query management, compliance, reporting, and middle-office support
  • 3-4 years of experience and proficient understanding of credit and risk

Standard Bank Group Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Standard Bank Group and has not been reviewed or approved by Standard Bank Group.

  • Leave & Time Off Breadth — Leave options span vacation, study, parental, compassionate/family responsibility, sick/short‑term incapacity, sabbatical, recognition and optional unpaid leave, subject to country practices. This breadth provides flexibility to manage family, study, health, and rest needs.
  • Healthcare Strength — Core protection includes medical cover and death/incapacity insurance, with many markets offering permanent health insurance and optional life/funeral or gap‑cover add‑ons. Wellness and counselling programs further strengthen day‑to‑day health support.
  • Fair & Transparent Compensation — Formal remuneration materials emphasize equal pay for work of equal value, structured market alignment, and pay‑equity analyses alongside clawback/forfeiture provisions. This governance signals predictable, fairness‑oriented pay practices.

Standard Bank Group Insights

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The Company
HQ: Johannesburg
63,856 Employees
Year Founded: 1862

What We Do

As a brand with a legacy of 161 years in Africa, we have a deep understanding and belief in the boundless opportunities that this continent presents. Our vision extends beyond mere geography; it encompasses a profound recognition of the potential for growth that resonates within our people, customers, entrepreneurs, and all who share our unwavering commitment and passion for investing in Africa. With a presence in 20 countries across sub-Saharan Africa, we have cultivated a diverse community of the most skilled, innovative, and creative minds in the industry. Our purpose is to drive Africa's growth, acting as a catalyst for inclusive and sustainable economic development in the regions we serve. We strive to improve the lives of our fellow Africans by conducting business in an ethical and responsible manner. As a trusted partner, we consistently set higher standards and aspire to become better with each endeavour. We are more than just a banking institution; we are a driving force behind Africa's growth. Join us on this transformative journey. Together, we have the collective power to propel Africa into the future, making tangible progress for all who proudly call Africa home.

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