Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.
The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.
Salary Range$109,300.00 - $180,200.00Under limited supervision, demonstrates a comprehensive understanding of the activities performed related to engineering support, installation and/or operations of infrastructure technologies. Plans at a tactical level and manages the effective use of technology resources for assigned projects and functions. May direct assigned project staff to design, develop and/or implement large, complex technology solutions supporting one or more business and/or technology area. Develops and implements appropriate solutions that may involve multiple platforms, databases, software/hardware technologies and tools. Facilitates and/or participates in the design and development of database systems. Strong ability to multi-task in an environment of constantly changing priorities. This job may provide technology leadership to others on teams.What Will You Do?
- Adhering to Travelers change management processes regarding change windows, lead times, ServiceNow requests, and temporary access escalation.
- Understanding of Travelers business groups and products as applicable to support the business needs and availability of individual CICS and IMS regions.
- Consulting with business groups and other Technology teams on application development, new feature exploitation, proof of concepts, security enhancements, etc.
- Attending and sometimes running monthly meetings with IBM and ISV to discuss product roadmaps, incidents, etc.
- Connecting CICS & IMS to other technologies such as MQ and DB2, configuring z/OS Connect to enable application API deployments and to invoke CICS transactions, and configuring CICS and IMS for remote access by applications.
- Developing and testing solutions for high availability and disaster recovery.
- Occasional weekend work and after hours oncall support.
- Develops tactics and operational plans in alignment with strategic objectives for assigned technologies and projects.
- Drives the execution of departmental and corporate programs.
- Leverages infrastructure technology to develop and/or redesign technology solutions.
- Builds, leverages, and maintains effective alliances across technical and business community.
- Interacts with customers to achieve efficient, effective results.
- Multi-tasks, prioritizes according to business priorities and production availability requirements.
- Seen as a technical expert within service delivery organization (SDO) and consults across SDOs.
- Other duties as assigned.
- Perform other duties as assigned.
- Working knowledge of SMP/E software installation process, analyzing PTFs and HOLDDATA, triaging HIPER, FIXCAT, and PE’d PTFs. Maintaining software currency and semi-annual maintenance migration to development, QA, and production CICS/IMS regions.
- Working knowledge of CICS and IMS parameters and internals to optimize functionality and performance as well as to resolve incidents. Work with IBM and ISV providers to provide timely resolution to more complex issues.
- Ability to create new CICS and IMS regions, started tasks, and address spaces and to migrate new transaction definitions.
- Supporting z/OS Connect, TPX, CA GEN, EOS, and other CICS/IMS ISV software is a plus.
- Seven years of experience in Technology preferred.
- Two years of experience as a technical lead preferred.
- Advanced knowledge of infrastructure technologies such as Network, Database, Server, Storage etc. preferred.
- Expert knowledge of one or more of the following technical skills:
- Foundational IT Infrastructure
- Operating Systems
- Software
- Knowledge of process discipline and IDLC methodology
- A bachelor’s degree in Computer Science or a related field, or its equivalent in work experience, plus five years of experience in Technology required;
- Alternatively, a Master's degree in CS or a related field and three years of work experience in Technology
- Health Insurance: Employees and their eligible family members – including spouses, domestic partners, and children – are eligible for coverage from the first day of employment.
- Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
- Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
- Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
- Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.
Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.
In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions.
If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you.
Travelers reserves the right to fill this position at a level above or below the level included in this posting.
To learn more about our comprehensive benefit programs please visit http://careers.travelers.com/life-at-travelers/benefits/.
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What We Do
Travelers provides insurance coverage to protect the things that are important to you – your home, your car, your valuables and your business. We have been around for more than 165 years and have earned a reputation as one of the best property casualty insurers in the industry because we take care of our customers, agents, brokers, communities and each other.
Every day, our approximately 30,000 employees and 13,500 independent agents and brokers in the United States, Canada, the United Kingdom and Ireland help provide peace of mind to our customers.
Our expertise and focus on innovation have made us an industry leader and the only property casualty company in the Dow Jones Industrial Average. Our history of advancements has propelled our company, and our industry, to deliver higher standards – from writing the first auto and space travel policies to founding the Travelers Institute for public policy and launching a hybrid car discount.
By minimizing risk, preventing loss and helping our customers prepare for the unknown, Travelers’ comprehensive products and services enable individuals and businesses to feel confident and secure about the future.
