Consulting Support Administrator

WHO WE ARE

Elliott Davis pairs forward-thinking tax, assurance and consulting services with industry-leading workplace culture. Our nine offices — located in the fastest growing cities in the US — are built on a foundation of inclusivity, collaboration, and collective growth. We work daily to provide exceptional service to our people, customers, and our communities. 

The Support Administrator provides workflow support to the Consulting Practice Group team members including Shareholders in multiple service lines utilizing a pooling method for administrative work assignments. In addition, the Support Administrator serves as an SME and liaison between Consulting team members and operations team members to encourage process consistency. As a member of the Consulting Practice Group, professional presence is expected and adherence to the firm’s mission, vision, and values is critical to the practice group’s success. This role is hourly.

#LI-RB1

Essential Functions

• Provide senior level administrative workflow support for consulting team members to include reacting to pooled requests and consideration to proactive measures that may be taken in anticipation of requests

• Serve as subject matter expert for administrative tasks within the practice

• Develop an understanding and proficiency in using firm applications and software specifically including SharePoint, CaseWare, and Smartsheet

• Prepare, format, edit, quality check and process engagement letters and other correspondence

• Set up new customers and engagements in various applications and follow up with managers and shareholders as necessary to ensure proper documentation is in place and firm procedures are being followed

• Proofread final reports or other customer deliverables for grammar, spelling, and overall formatting.

• Collaborate with other Consulting Practice Group admin team members in other offices and share work virtually or in person

• Schedule meetings and coordinate logistics, including reservations, catering, and audio-visual equipment in collaboration with firm logistics team

• Work closely with manager and other key stakeholders to receive and implement timely feedback to ensure quality service and customer satisfaction

• Build and develop strong working relationships with shareholders and team members to understand and meet customer needs and manager expectations

• Handle scanning, copying, and filing as requested

• Additional duties as assigned

Qualifications

• Associate’s degree or equivalent experience

• At least 3 years of relevant work experience

• Strong grammar and punctuation skills

• Attention to quality, with an eye for accuracy and detail

• Exceptional proofreading skills

• Excellent written and verbal communication skills

• Flexibility and ability to work well independently

• Strong team player

• Strong computer skills, with intermediate proficiency in MS Word, PPT, Excel and Outlook

• Ability to communicate effectively with all levels of personnel

• Strong organizational skills and the ability to multitask and prioritize effectively

WHY YOU SHOULD JOIN US

We believe that when our employees are able to thrive in all facets of life, their work and impact are that much greater.
That's right – all aspects of life, not just your life as an employee, because we understand that there's life beyond your job. Here are some of the ways our work works for your life, your growth, and your well-being: 
•    generous time away and paid firm holidays, including the week between Christmas and New Year’s
•    flexible work schedules
•    16 weeks of paid maternity and adoption leave, 8 weeks of paid parental leave, 4 weeks of paid  and caregiver leave (once eligible) 
•    first-class health and wellness benefits, including wellness coaching and mental health counseling
•    one-on-one professional coaching
•    Leadership and career development programs
•    access to Beyond:  a one-of-a kind program with experiences that help you expand your life, personally and professionally

NOTICE TO 3RD PARTY RECRUITERS
Notice to Recruiters and Agencies regarding unsolicited resumes or candidate submissions without prior express written approval. Resumes submitted or candidates referred to any employee of Elliott Davis by any external recruiter or recruitment agency by any means (including but not limited to via Internet, e-mail, fax, U.S. mail, and/or verbal communications) without a properly executed written contract for a specified position by an authorized member of the Talent Acquisition team become the property of Elliott Davis. Elliott Davis will not be responsible for, or owe any fees associated with, referrals of those candidates and/or for submission of any information, including resumes, associated with individuals.
 

ADA REQUIREMENTS
The physical and cognitive/mental requirements and the work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Requirements
While performing the duties of this job, the employee is:
•    Regularly required to remain in a stationary position; use hands repetitively to operate standard office equipment; and to talk or hear, both in person and by telephone
•    Required to have specific vision abilities which include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus

Cognitive/Mental Requirements
While performing the duties of this job, the employee is regularly required to:
•    Use written and oral communication skills. 
•    Read and interpret data, information, and documents. 
•    Observe and interpret situations. 
•    Work under deadlines with frequent interruptions; and
•    Interact with internal and external customers and others in the course of work.