About Objective:
At Objective Corporation, we create software that helps government organisations work better with trusted information.
With more than 400 people across Australia, New Zealand, the United States and the United Kingdom, we build cloud-first SaaS solutions that support digital government, regulatory operations, and secure information management.
Our people are passionate about solving complex problems, delivering meaningful outcomes for customers, and working collaboratively to build great products.
Our role:
We are looking for a Consulting Manager to lead a team of consultants and test analysts delivering meaningful outcomes for our customers.
This is a role for someone who enjoys developing people, building strong customer relationships, and ensuring successful project delivery.
A day in your role:
- Lead and develop your team -Provide coaching, mentorship, and leadership to consultants and test analysts, building a high-performing and engaged team.
- Ensure successful project delivery - Work closely with Services Directors and Project Managers to ensure projects are well resourced, delivered successfully, and meet utilisation targets.
- Build trusted customer relationships - Maintain strong engagement with customers, acting as an escalation point when required and supporting long-term partnerships.
- Drive continuous improvement - Identify opportunities to improve delivery practices, tools, and methods while promoting consistency and best practice across consulting engagements.
- Support pre-sales and service evolution - Collaborate with sales and pre-sales teams by providing delivery insights, effort estimates, and contributing to proposals and service improvements.
- Reporting & Performance Insights - Partner with the Services Director to coordinate key reporting and operational metrics, providing insights that support delivery performance, resource planning, and continuous improvement
Your skills, experience and beyond:
Experience leading consulting or professional services teams
Strong people leadership and coaching capability
Excellent stakeholder and customer relationship management
Ability to plan, prioritise and coordinate delivery teams
Strong problem-solving and decision-making skills
A passion for high-quality delivery and customer success
What We Do
We’re formed by a team of creators, passionate about code, agile methodology and focused on sharing knowledge to generate value for our customers through digital solutions. Discovering innovative paths in complex and strategic projects, we guarantee the quality of delivery in scale through continuous tests automation, which creates the necessary confidence for creating long-standing relationships among employees, customers and partners. For over 20 years, we have contributed to the success of the largest telecommunications companies in Brazil with digital solutions for billing and subscribers management. And through our experience and knowledge, we expanded our offerings with a portfolio of digital solutions, consultancies and software development teams for the most varied market segments, such as manufacturing, finance, education, retail, health and utilities. The United States unit was founded in 2017, in Chicago, allowing us to deliver the same quality, expertise and specific IT solutions to American companies. The company belongs to the Objective Group, which includes E-TRUST, specialized in information security and Identity Management, CodeIT, which develops systems for insurance and social security and ELEFLOW with BI solutions and Big Data Analytics. If you like challenges, learn constantly and value personal connections, join us! Other interesting information about us you should know: - One of the best companies to work in Paraná, Brazil, according to GPTW - We offer one of the best remuneration in Brazilian IT market, according to Glassdoor - Offices in Brazil (São Paulo, Maringá, Curitiba) and Chicago - We’re a benchmark of agile development, with a case published on ‘The Scrumban [R]Evolution: Getting the Most Out of Agile, Scrum, and Lean Kanban’ book, from Ajay Reddy
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