About the role:
Drives technical leadership and innovation within and across technology domains, serving as a trusted advisor for complex, cross-functional initiatives at regional and global scale. Leads the design, planning, and delivery of tailored solutions that address current and future customer needs, leveraging deep expertise in Cisco and third-party technologies, advanced AI, and automation.
Partners with senior customer leaders and cross-functional teams to guide strategic engagements, shape technical adoption journeys, and ensure solutions deliver measurable business value and long-term customer success.
Champions documentation excellence, digital asset creation, and knowledge management, synthesizing customer feedback and industry trends to influence Cisco’s product direction and enhance methodologies.
Expands relationships, cultivates new opportunities, and drives continuous improvement by integrating advanced technologies, sharing best practices, and enabling transformation for both customers and internal teams.
Your Impact
- Serve as a technical authority in multiple technology domains, driving strategic customer engagements and leading global, highly complex initiatives with regional and industry influence.
- Lead strategic engagements with executives, guiding transformative business decisions and shaping the customer’s technical adoption journey in alignment with long-term business goals.
- Cultivate and expand high-level customer relationships and partnerships, influencing customer outcomes, bringing in new customers, and strengthening key relationships.
- Oversee the design and delivery of global, scalable solutions to meet evolving customer needs, anticipate innovation, and guide complex transformations and strategic roadmaps.
- Champion documentation excellence by setting organizational standards for content quality, visual design, and stakeholder alignment.
- Lead research and integration of advanced AI and automation technologies to enhance project efficiency and delivery outcomes, ensuring AI-informed work is accurate, ethical, and impactful.
- Oversee sophisticated simulations and provide expert support for the most complex technical escalations.
- Lead strategic technical discussions across stakeholders, share Cisco’s product roadmap by integrating customer feedback and market insights, and develop differentiated solutions that drive long-term business value.
- Play a key role in enterprise knowledge management, digital asset creation, and the strategic integration of AI across consulting practices.
- Foster high-level collaboration and a unified customer experience across Cisco, vendors, and partners to achieve strategic alignment and business KPIs.
- Lead global pre-sales initiatives and present transformative solutions, cultivate leadership and innovation within teams and customer organizations, and mentor talent across the enterprise.
- Influence and collaborate with senior stakeholders and industry leaders to drive unified engagement, represent Cisco as a keynote speaker at major industry events, and promote innovation and continuous improvement.
Minimum Qualifications
- Typically requires Bachelor's degree in relevant field with 12+ years of related experience, or Master's degree with 8+ years of related experience, or equivalent related work experience
- Expert level (e.g., CCIE) or equivalent relevant certification encouraged
- Understanding of and experienced in design and implementation of Cisco Application Centric Infrastructure (ACI) solution – ACI/Nexus/NDI/NDFC.
- Understanding of Data Center architectures, experienced in planning, design & implementation of Data Center infrastructure.
- Understanding of Cisco SDA (Software Defined Access) architecture/solution and experienced in design and implementation of SDA solution that includes DNAC, Wireless, ISE, Catalyst Center, etc. Know the differences between traditional wireless and SDA wireless, experienced in configure device profiling, authorization policy, etc. in Cisco ISE.
- Understanding of and experienced in design and implementation of Cisco SDWAN solution. Understand vManage/vSmart/vBond/vEdge and OMP routing protocol. Understand centralized / local policy configuration via vManage. Understand how zero touch provisioning work in SDWAN.
- Experienced in design and implementation of Catalyst series switches (3560/3750/4500/6500/9000) and Nexus 7000/5000 switches.
- Experienced in coding and Linux OS for network management and automation
Preferred Qualifications
- Demonstrated experience leading global, highly complex technical initiatives and strategic customer engagements
- Deep expertise in multiple Cisco domains and the integration of advanced AI and automation technologies
- Proven ability to cultivate executive-level customer relationships and influence transformative business decisions
- Strong leadership in setting organizational standards, driving innovation, and mentoring teams
- Recognized industry presence through keynote speaking, thought leadership, or major contributions to industry forums
At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.
Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.
We are Cisco, and our power starts with you.
Skills Required
- Bachelor's degree in a relevant field with 12 or more years of related experience, or master's degree with 8 or more years of related experience, or equivalent related work experience
- Experience designing and implementing Cisco Application Centric Infrastructure solutions, including ACI, Nexus, NDI, and NDFC
- Experience planning, designing, and implementing data center infrastructure and architectures
- Experience designing and implementing Cisco Software Defined Access solutions, including DNAC, wireless, ISE, and Catalyst Center
- Experience configuring Cisco ISE device profiling and authorization policies, and understanding SDA wireless versus traditional wireless
- Experience designing and implementing Cisco SD-WAN solutions, including vManage, vSmart, vBond, vEdge, OMP, centralized and local policies, and zero-touch provisioning
- Experience designing and implementing Catalyst series switches and Nexus 7000 and 5000 switches
- Experience with coding and Linux operating systems for network management and automation
- Expert-level certification such as CCIE or equivalent relevant certification
- Experience leading global, highly complex technical initiatives and strategic customer engagements
- Deep expertise across multiple Cisco domains and advanced AI and automation integration
- Experience cultivating executive-level customer relationships and influencing transformative business decisions
- Leadership experience establishing organizational standards, driving innovation, and mentoring teams
- Recognized industry presence through keynote speaking, thought leadership, or major industry forum contributions
Cisco Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Cisco and has not been reviewed or approved by Cisco.
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Healthcare Strength — Health coverage is described as broad, with medical options including PPOs, high-deductible plans, and regional HMOs. Feedback suggests robust wellness and mental-health resources, with some locations offering on-site support and second medical opinions.
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Leave & Time Off Breadth — Time off is highlighted through paid holidays, paid time off, and additional recharge days such as “Days for Me,” with generous volunteer time also mentioned. Feedback suggests these programs help support rest, volunteering, and critical life events.
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Parental & Family Support — Parental and family support appears extensive, including paid child-bonding leave, family medical leave, and caregiving resources. Observations also point to family-planning assistance and adoption or surrogacy support in some regions.
Cisco Insights
What We Do
Cisco (NASDAQ: CSCO) enables people to make powerful connections--whether in business, education, philanthropy, or creativity. Cisco hardware, software, and service offerings are used to create the Internet solutions that make networks possible--providing easy access to information anywhere, at any time. Cisco was founded in 1984 by a small group of computer scientists from Stanford University. Since the company's inception, Cisco engineers have been leaders in the development of Internet Protocol (IP)-based networking technologies. Today, with more than 71,000 employees worldwide, this tradition of innovation continues with industry-leading products and solutions in the company's core development areas of routing and switching, as well as in advanced technologies such as home networking, IP telephony, optical networking, security, storage area networking, and wireless technology. In addition to its products, Cisco provides a broad range of service offerings, including technical support and advanced services. Cisco sells its products and services, both directly through its own sales force as well as through its channel partners, to large enterprises, commercial businesses, service providers, and consumers.
