Please note this posting is to advertise potential job opportunities. This exact role may not be open today but could open in the near future. When you apply, a Cisco representative may contact you directly if a relevant position opens.
Meet the Team
The Customer Experience (CX) team is a group of extraordinary technical experts whose focus is delivering a world-class customer experience by solving the toughest business challenges with network-centric solutions. We accelerate customer and partner success through groundbreaking technology design, implementation, and optimization across a broad range of Cisco technologies. Our team collaborates closely with Cisco account teams, partners, and multi-functional groups to drive meaningful technology transitions and deliver real business outcomes. We are a high-performing, globally connected team with a strong culture of continuous learning, mentorship, and knowledge sharing. Our impact is validated through strong financial results, industry recognition, and some of the highest customer and employee satisfaction scores at Cisco.
Your Impact
As a Consulting Engineer, you will support the design and deployment of robust Service Provider solutions that drive key business outcomes.
You will assist in the end-to-end delivery of technical projects, helping to translate customer requirements into scalable architectures under the guidance of senior team members.
By partnering with Senior Engineers, you will contribute to the alignment of solution designs with customer goals throughout the delivery lifecycle.
You will provide essential technical assistance to support the resolution of network issues and contribute to the team by documenting processes, sharing knowledge, and supporting the development of repeatable delivery frameworks to enhance overall practice efficiency.
Minimum Qualifications:
- Requires BS/BE/BTech degree or equivalent with 2-4 years of experience in a similar job role.
- Any Service Provider related certification (CCNA/CCNP - DevOps) is helpful and you have a drive for continuous learning.
- Understanding in handling Network Management (NMS) tools/applications
- Good understanding/Experience with SQL databases and Postgres SQL
- Knowledge of software programmability, automation (Python, YAML, JSON, GitHub, Ansible, Terraform and so on), orchestration, and/or virtualization technologies.
- Advance level of Linux/Unix OS administration & troubleshooting
- Understanding of Virtualisation technologies (VMware, Docker, Kubernetes);
- Understanding of Agentic AI Tools and Industry Models.
Preferred Qualifications:
- Understanding of relevant Cisco technologies and delivery methods and builds skills in articulating technical concepts.
- Foundational consulting and collaboration skills
- Knowledge and hands-on experience on NCS540, NCS560, ASR9k NCS55xx and Cisco 8k platforms.
At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.
Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.
We are Cisco, and our power starts with you.
Skills Required
- BS/BE/BTech degree or equivalent with 2-4 years of relevant experience
- Service Provider related certification (CCNA/CCNP - DevOps)
- Experience handling Network Management (NMS) tools/applications
- Experience with SQL databases and PostgreSQL
- Software programmability and automation experience (Python, YAML, JSON, GitHub, Ansible, Terraform)
- Advanced Linux/Unix OS administration and troubleshooting
- Understanding of virtualization and containerization (VMware, Docker, Kubernetes)
- Understanding of Agentic AI tools and industry models
- Understanding of relevant Cisco technologies and delivery methods
- Foundational consulting and collaboration skills
- Hands-on experience with NCS540, NCS560, ASR9k, NCS55xx and Cisco 8k platforms
Cisco Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Cisco and has not been reviewed or approved by Cisco.
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Healthcare Strength — Health coverage is described as robust with multiple plan options and access to onsite/virtual LifeConnections Health Centers on major campuses. Company materials also highlight mental-health resources and comprehensive preventive care, supporting strong core medical benefits.
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Leave & Time Off Breadth — Time away includes company‑wide recharge days, a paid birthday, a year‑end shutdown, and paid Critical Time Off for emergencies. Paid volunteer days further expand opportunities to step away and recharge.
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Parental & Family Support — Policies include a global minimum for paid parental leave for primary caregivers, caregiving concierge services, and on‑site children’s learning centers in select locations. In the U.S., family‑building support is consolidated under Carrot with a defined lifetime maximum, indicating structured assistance across fertility, preservation, adoption, and surrogacy.
Cisco Insights
What We Do
Cisco (NASDAQ: CSCO) enables people to make powerful connections--whether in business, education, philanthropy, or creativity. Cisco hardware, software, and service offerings are used to create the Internet solutions that make networks possible--providing easy access to information anywhere, at any time. Cisco was founded in 1984 by a small group of computer scientists from Stanford University. Since the company's inception, Cisco engineers have been leaders in the development of Internet Protocol (IP)-based networking technologies. Today, with more than 71,000 employees worldwide, this tradition of innovation continues with industry-leading products and solutions in the company's core development areas of routing and switching, as well as in advanced technologies such as home networking, IP telephony, optical networking, security, storage area networking, and wireless technology. In addition to its products, Cisco provides a broad range of service offerings, including technical support and advanced services. Cisco sells its products and services, both directly through its own sales force as well as through its channel partners, to large enterprises, commercial businesses, service providers, and consumers.
