Consulting Director – Salesforce Technical Architect
Build What’s Next. Lead at Scale. Shape the Future of Digital Sustainability.
At ERM, digital transformation is not just about technology—it’s about enabling better decisions for people, organizations, and the planet. We are seeking a Consulting Director – Salesforce Technical Architect to lead complex, high‑impact Salesforce solutions for global, high‑growth clients while shaping the evolution of ERM’s digital services portfolio.
This is a leadership role for a senior architect who thrives at the intersection of strategy, delivery excellence, and commercial impact—someone ready to influence at the C‑suite level and guide teams through large‑scale transformation.
Why This Role Matters
This role sits at the heart of ERM’s digital growth strategy. As a senior technical leader, you will define how Salesforce platforms are architected, delivered, and scaled for our most strategic clients. Your expertise will directly influence service innovation, client outcomes, and ERM’s reputation as a trusted, forward‑thinking digital partner.
You won’t just deliver solutions—you’ll shape markets, mentor future leaders, and help ERM win and execute our most important opportunities.
What Your Impact Is
Drive revenue growth by leading and securing complex Salesforce opportunities for High‑Growth, High‑Value (HGHV) and key clients
Shape ERM’s Salesforce architecture standards, solution governance, and delivery excellence
Strengthen ERM’s technical brand through client advisory, executive engagement, and thought leadership
Build and develop Salesforce technical capability across regions through mentoring and leadership
Improve operational performance through excellent scoping, architecture quality, and delivery rigor
Success is measured through revenue contribution, pipeline growth, client satisfaction, delivery quality, and ERM Balanced Scorecard metrics.
What You’ll Bring
Required
Proven 8-12 years of experience as a Salesforce Technical Architect leading enterprise‑scale implementations
Deep hands‑on expertise across Salesforce platforms (e.g., Sales Cloud, Service Cloud, Experience Cloud, integrations, and data architecture)
Demonstrated ability to lead solution architecture, govern technical delivery, and manage technical risk
Strong commercial acumen with experience supporting sales pursuits, proposal development, and client presentations
Ability to engage confidently with senior client stakeholders, including executive leadership
Track record of meeting billability targets and delivering premium, high‑value consulting services
Preferred
Experience in consulting or professional services environments
Salesforce certifications (e.g., Technical Architect, Application Architect, Integration Architecture Designer)
Experience contributing to or leading thought leadership, industry speaking, or technical publications
Exposure to sustainability, ESG, digital platforms, or complex regulatory environments
Key Responsibilities
Lead Salesforce solution architecture and technical direction across complex client engagements
Ensure delivery excellence and compliance with ERM Project Impact Controls (PIC), including governance and risk management
Act as a trusted technical advisor to clients—from solution design through execution and optimization
Contribute to innovation of ERM’s Salesforce‑enabled digital services and client offerings
Build and expand Salesforce‑focused sales pipelines through business development and technical solutioning
Represent ERM at key client, industry, and Salesforce ecosystem events
Mentor and develop Salesforce architects and consultants, strengthening regional and global capability
Maintain high personal utilization while contributing to Digital Services Core (DSC) and regional revenue targets
Ready to Lead Digital Transformation That Matters?
Join ERM and help global organizations leverage Salesforce technology to drive smarter decisions, measurable outcomes, and sustainable impact—at scale.
For the Consulting Director-Salesforce Technical Architect position, the anticipated annual base pay is $160,000–$190,000. Actual pay will depend on factors such as education, experience, skills, location, performance, and business needs. In some cases, pay may fall outside this range. This role may be eligible for bonus pay (casual and fixed term/flex force employees are not bonus eligible).
We offer a comprehensive benefits package, including paid time off, parental leave, medical, dental, vision, life, disability, AD&D insurance, 401(k) or RRSP/DPSP, and other applicable benefits to eligible employees.
Note: Bonuses, commissions, and other forms of additional compensation are not guaranteed and subject to the sole discretion of ERM and its policies and procedures.
Who We Are:
As the largest global pure play sustainability consultancy, we partner with the world’s leading organizations, creating innovative solutions to sustainability challenges and unlocking commercial opportunities that meet the needs of today while preserving opportunity for future generations.
At ERM we know that creating a diverse, equitable and inclusive work environment is an essential part of making our company a great place to build a career. We also see our diversity as a strength that helps us create better solutions for our clients. Our diverse team of world-class experts supports clients across the breadth of their organizations to operationalize sustainability, underpinned by our deep technical expertise in addressing their environmental, health, safety, risk and social issues. We call this capability our “boots to boardroom” approach for its comprehensive service model that allows ERM to develop strategic and technical solutions that advance objectives on the ground or at the executive level.
Please submit your resume and brief cover letter.
ERM does not accept recruiting agency resumes. Please do not forward resumes to our jobs alias, ERM employees or any other company location. ERM is not responsible for any fees related to unsolicited resumes.
ERM is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Thank you for your interest in ERM!
Skills Required
- 8-12 years of experience as a Salesforce Technical Architect
- Deep hands-on expertise across Salesforce platforms
- Ability to lead solution architecture and manage technical risk
- Strong commercial acumen in sales proposals and presentations
- Engage confidently with senior client stakeholders
What We Do
Sustainability is our business. As the world’s largest specialist sustainability consultancy, ERM partners with clients to operationalize sustainability at pace and scale, deploying a unique combination of strategic transformation and technical delivery capabilities. This approach helps clients to accelerate the integration of sustainability at every level of their business. With more than 50 years of experience, ERM’s diverse team of 8000+ experts in 40 countries and territories helps clients create innovative solutions to their sustainability challenges, unlocking commercial opportunities that meet the needs of today while preserving opportunity for future generations
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