Consultant

Reposted 3 Days Ago
Be an Early Applicant
Bangalore, Bengaluru Urban, Karnataka, IND
In-Office
Mid level
Digital Media • Software • Analytics
The Role
Provide functional consulting and client success for the o9 platform: triage and reproduce tickets, work with R&D/DevOps to develop/test/deploy fixes, refactor IBPL code, move configurations across environments, performance tune and archive, develop and test change requests, manage users and train customer IT, and escalate recurring planner issues to CSMs. Support international customers in a 24x7 environment.
Summary Generated by Built In

Transforming the Future of Enterprise Planning

At o9, our mission is to be the Most Value-Creating Platform for enterprises by transforming decision-making through our AI-first approach. By integrating siloed planning capabilities and capturing millions—even billions—in value leakage, we help businesses plan smarter and faster.

This not only enhances operational efficiency but also reduces waste, leading to better outcomes for both businesses and the planet. Global leaders like Google, PepsiCo, Walmart, T-Mobile, AB InBev, and Starbucks trust o9 to optimize their supply chains.

JOB DESCRIPTION FOR FUNCTIONAL CONSULTANT:
Be part of something revolutionary

We have a vision. Our Digital Brain, o9’s AI-powered platform, is being used by globalenterprises to drive their digital transformations. The integrated planning and operational efficiencies we provide is helping businesses do more, be more and mean more to the world at large. Because businesses that plan better, reduce waste, creating value for themselves and the planet.

But we also have a vision for our people. We want the most talented, committed, and driven people to power our transformative approach. In return, we’ll provide an environment where you can be a part of something special.

Job title Functional Consultant – Client Success

What you’ll do for us…

• Triage the ticket to determine if its bug/data issue, etc.
• Reproduce the issue and work with R&D, DevOps
• Develop, Test and Deploy the fix to production.
• Provide explanations for system behaviour (For solver – more complicated)
• Refactor IBPL code to make it more efficient.
• Move Config between diff env
• Develop and test CR’s.
• Clean up/archival and performance tuning.
• User Management (tickets or training customer IT)
• Collate the repeated issues or pain points of planners to CSM for
enhancements
• Willing to work in a 24*7 team with International Customers across the Globe.
What you’ll have…
Languages: SQL or similar; Statistical, Optimization and Simulation skills through software tools and packages like Python, R, SAS, CPLEX or similar is desirable.
Skills: Understanding of supply chain planning concepts including Demand
Management, Distribution Planning, Master Planning and S&OP.
Characteristics:
• Strong ability to lead by example and demonstrate proficiency in both product
and domain.
• Patient listener with the ability to clearly articulate your
viewpoint to manage and deliver to customer expectations, even under
pressure.
• Ability to analyse and process large amounts of data and complement it with
intuition to prioritize and focus on the highest value opportunities or the
biggest risks are key.
More about us…

With the latest increase in our valuation from $2.7B to $3.7B despite challenging global macroeconomic conditions, o9 Solutions is one of the fastest-growing technology companies in the world today. Our mission is to digitally transform planning and decision-making for the enterprise and the planet. Our culture is high-energy and drives us to aim 10x in everything we do.

The o9 platform, or “digital brain”, is the premier AI-powered, cloud-based platform behind the digital transformations of major global enterprises. These include Google, Walmart, and Starbucks, among others.

Our headquarters are located in Dallas, with offices in Amsterdam, Paris, London, Barcelona, Madrid, Sao Paolo, Bengaluru, Tokyo, Seoul, Milan, Stockholm, Sydney, Shanghai, Singapore and Munich.

o9 is an equal opportunity employer. We welcome applicants of diverse backgrounds and hires without regard to race, colour, gender, religion, national origin, citizenship, age, sexual orientation or any other characteristic protected by law.

More about us… 

At o9, transparency and open communication are at the core of our culture. Collaboration thrives across all levels—hierarchy, distance, or function never limit innovation or teamwork. Beyond work, we encourage volunteering opportunities, social impact initiatives, and diverse cultural celebrations.

With a $3.7 billion valuation and a global presence across Dallas, Amsterdam, Barcelona, Madrid, London, Paris, Tokyo, Seoul, and Munich, o9 is among the fastest-growing technology companies in the world. Through our aim10x vision, we are committed to AI-powered management, driving 10x improvements in enterprise decision-making. Our Enterprise Knowledge Graph enables businesses to anticipate risks, adapt to market shifts, and gain real-time visibility. By automating millions of decisions and reducing manual interventions by up to 90%, we empower enterprises to drive profitable growth, reduce inefficiencies, and create lasting value.

o9 is an equal-opportunity employer that values diversity and inclusion. We welcome applicants from all backgrounds, ensuring a fair and unbiased hiring process. Join us as we continue our growth journey!

Skills Required

  • Proficiency with SQL or similar query languages
  • Understanding of supply chain planning concepts (Demand Management, Distribution Planning, Master Planning, S&OP)
  • Experience refactoring IBPL code and developing change requests (CRs)
  • Ability to triage and reproduce issues, collaborate with R&D/DevOps, and deploy fixes to production
  • Experience with performance tuning, cleanup/archival, and moving configurations between environments
  • User management experience and ability to train customer IT/support users
  • Ability to analyze and process large volumes of data and prioritize high-value opportunities or risks
  • Statistical, optimization and simulation skills using tools like Python, R, SAS, CPLEX (desirable)
  • Willingness to work in a 24x7 team supporting international customers

o9 Solutions Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about o9 Solutions and has not been reviewed or approved by o9 Solutions.

  • Fair & Transparent Compensation Pay is often characterized as fair or market-aligned, with multiple statements expressing satisfaction with salary levels. Compensation appears competitive in certain roles and departments, contributing to a generally acceptable pay experience for many.
  • Leave & Time Off Breadth Time-off offerings are described as generous, including PTO and, in some places, unlimited PTO framing. Flexibility around time off is positioned as a meaningful component of the overall rewards package.
  • Parental & Family Support Family-oriented benefits are described as a notable strength, including parental leave and childcare-related supports such as FSAs, vouchers, and breastfeeding benefits in some locations. External recognition tied to working-parent support reinforces the perception of family benefits as a differentiator.

o9 Solutions Insights

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The Company
HQ: Dallas, TX
920 Employees

What We Do

O9 Solutions is a cloud-based business management platform powering digital transformations of integrated planning and operations.

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