Consultant, Technology Analyst (E&SS Guidewire ClaimCenter)

If you’re passionate about innovation and love working in an environment where you can constantly improve and adopt new technologies to drive business results, then Nationwide’s Information Technology team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care.

This role involves a hybrid schedule, requiring you to work two days in the office at one of our locations in Scottsdale, Arizona (preferred), Columbus, Ohio, or Des Moines, Iowa. You must also be able to work during Arizona Time Zone hours.

This role is within Excess and Surplus Specialty (E&SS).

The preferred candidate will have the following qualifications:

• Guidewire Insurance Suite Analyst Certification (preferred)

• Proficient in eliciting and documenting requirements for UI, Platform Integration and APIs

• Proven ability to decompose project scope, story mapping and write user stories

• Identify and manage cross-functional team dependencies

• Backlog Refinement and planning for 90-day increments

• Ability to interpret platform architecture and distill actual user stories from ideation stage

• Facilitate discussions with key business and technology stakeholders including Senior Leadership

• Partner with Asset Suite Lead to adhere to core requirement standards

• Ability to manage multiple project priorities

Compensation Grade: G5

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Job Description Summary

If you’re enthusiastic about delivering secure technology solutions to support a company providing extraordinary care to its customers, then Nationwide Technology is the place for you. Nationwide's industry-leading technology workforce embraces an agile work environment and a collaborative culture to deliver outstanding solutions and results. If that sounds like something you aspire to, we want to hear from you!

As a Technology Analyst you will partner with the business to understand business needs and outcomes as well as provide all types of analysis skills related to understanding and meeting business outcomes. You will translate business outcomes into solution requirements using techniques such as facilitation and visual management. A Technology Analyst should have broad technology and analysis experience including: facilitation with large stakeholder groups, managing the complete requirements lifecycle, conducting structured analysis using both quantitative and qualitative techniques, analyzing data and application suites, and problem-solving using a collaborative style. Technology Analysts are engaged in work efforts at all scales ranging from minor defect fixes and enhancements to development of new applications. You will also work on all types of solution approaches (e.g. custom development, package implementation) and domains (e.g. all application types, data warehouses, Web, and Cloud).

Job Description

Key Responsibilities: 

• With strong knowledge, partners with the business leaders and other technology professionals to understand business needs and outcomes.

• Translates multiple business outcomes into solution requirements.

• Responsible for applying secure software and systems engineering practices throughout the delivery lifecycle to ensure our data and technology solutions are protected from threats and vulnerabilities.

• Manages complex requirements and ensure business alignment using facilitation and visual management techniques.

• Leads and/or executes the preparation of detailed documentation and clarifies moderate to complex work products requirements.

• Provides complex analysis related to understanding and meeting business outcomes.

• Drives with others to verify, trace and manage functional and non-functional requirements.

• Possess a strong understanding of the applications used to support the business in a specific Business Solution Area(s) (BSA).

• Conducts multiple quality improvements by providing complex analysis of relevant data.

• Drives the complete requirements lifecycle from idea through implementation.

• Leads requirement sessions with business leaders and other technology professionals using visual facilitation techniques.

May perform other responsibilities as assigned.

Reporting Relationships:  Reports to Technology Manager or Director.

Typical Skills and Experiences: 

Education:   Undergraduate studies in computer science, management information systems, or a related field is preferred.

License/Certification/Designation:  Technology certifications or designation are not required but encouraged.

Experience:  Eight years of relevant work experience including software delivery or educational experience within a technology domain. Experience with delivering Technology and/or business solutions across industries, platforms and/or lines of business (LOB) within the insurance and/or financial services industries. Demonstrated capability in managing the requirements lifecycle, including facilitation, elicitation, and documenting requirements. 

Knowledge, Abilities and Skills:  Master analytical and communication skills, knowledge of planning.  Ability to influence, negotiate and set priorities needed. Ability to facilitate requirement sessions using visual techniques with senior leaders.  Insurance/financial services industry knowledge a plus.

Other criteria, including leadership or technical skills, competencies and experiences may take precedence.

Staffing exceptions to the above must be approved by the hiring manager’s leader and HR Business Partner.

Values:  Regularly and consistently demonstrates the Nationwide Values.

Job Conditions: 

Overtime Eligibility:  Exempt (Not Eligible)

Working Conditions:   Normal office environment. Some travel maybe required. 

ADA:  The above statements cover what are generally believed to be principal and essential functions of this job.  Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties. 

Benefits

We have an array of benefits to fit your needs, including: medical/dental/vision, life insurance, short and long term disability coverage, paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date, nine paid holidays, 8 hours of Lifetime paid time off, 8 hours of Unity Day paid time off, 401(k) with company match, company-paid pension plan, business casual attire, and more. To learn more about the benefits we offer, click here.

Nationwide is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive culture where everyone feels challenged, appreciated, respected and engaged. Nationwide prohibits discrimination and harassment and affords equal employment opportunities to employees and applicants without regard to any characteristic (or classification) protected by applicable law.

Smoke-Free Iowa Statement: Nationwide Mutual Insurance Company, its affiliates and subsidiaries comply with the Iowa Smokefree Air Act. Smoking is prohibited in all enclosed areas on or around company premises as well as company issued vehicles. The company offers designated smoking areas in which smoking is permitted at each individual location. The Act prohibits retaliation for reporting complaints or violations. For more information on the Iowa Smokefree Air Act, individuals may contact the Smokefree Air Act Helpline at 888-944-2247.