Consultant, Product Architect

If you’re passionate about innovation and love working in an environment where you can constantly improve and adopt new technologies to drive business results, then Nationwide’s Technology team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care.

As a Product Architect within the Enterprise Internet and Mobility (EI&M) BSA, you will lead end‑to‑end solution design across our web experiences that power Nationwide’s Enterprise Profile Management (EPM) journeys. You will shape resilient, secure, and scalable architectures that make it effortless for members to access, manage, and personalize their relationship with Nationwide.

You will partner with product and engineering teams supporting Customer Account Management (CAM), COAST (Customer Online Account Support Tool), Preference Center, CIAM (Customer Identity & Access Management), and Nationwide.com. CAM authenticates through IAM and brokers customer data from eCIF, NF and P&C via Portfolio Business Services (PBS), and DPIM for agent information to render an integrated account summary. COAST equips CSRs to support NI and NF customers. Preference Center is a modern SPA enabling authenticated and unauthenticated users to manage contact preferences on internet and intranet web. CIAM encapsulates login, registration, and one‑time passcode MFA. Nationwide.com is our customer‑facing site with content managed in our CMS.

You’ll apply hands‑on expertise in Java/Spring Boot microservices, Angular SPAs, and API design and management using Apigee, underpinned by strong general architecture design skills. Experience with AWS cloud services and patterns, API and data integration with enterprise systems (including eCIF). You will champion operational excellence, observability, application currency, and architectural simplification across services and front ends.

You will set and enforce non‑functional requirements and SLOs, including page load performance targets (e.g., <3 seconds for the Consolidated Account Management page), resilience and graceful error handling, and privacy/security by design. You will personalize experiences based on interaction history and other knowledge sources, and drive iterative improvements informed by member feedback and data. You’ll collaborate closely with product managers, engineers, security, risk, and customer support, guiding architectural decisions, trade‑offs, and roadmaps, and ensuring consistent, reusable designs that accelerate delivery across CAM, COAST, Preference Center, CIAM, and Nationwide.com while upholding Nationwide’s standards for security, reliability, and member trust.

Job Description Summary

If you’re enthusiastic about delivering secure technology solutions to support a company providing extraordinary care to its customers, then Nationwide Technology is the place for you. Nationwide's industry-leading technology workforce embraces an agile work environment and a collaborative culture to deliver outstanding solutions and results. If that sounds like something you aspire to, we want to hear from you!
As a Product Architect you will support a line or lines of business or infrastructure domain and are responsible for the technical quality, integrity and evolution of the application portfolio sustaining a product domain, a business function(s) within a Business Solution Area (BSA) or the technology portfolio.
The Product Architect supports a line of business or infrastructure domain and is responsible for technical quality, integrity and evolution of the application portfolio sustaining a product domain, a business function(s) within a business solution area (BSA) or the technology portfolio.

Job Description

Key Responsibilities: 

• Develop and maintain systems architecture for a product domain, business function or the technology portfolio. Ensuring that the product meets functional and non-functional requirements.

• Key contributor on strategies, blueprints and roadmaps for a given product/application/technology area focused on technical directions like Cloud First. Ensure product/application roadmaps are aligned with solution and enterprise roadmaps with the correct guard rails.

• Responsible for applying secure software and systems engineering practices throughout the delivery lifecycle to ensure our data and technology solutions are protected from threats and vulnerabilities. 

• Identifies technology risk, technical currency and technical debt related to applications when planning for new solutions, technology upgrades and maintenance of product/application platforms.

• Crafts moderate to sophisticated build patterns, accelerators, building codes standard and carrying out compliance with architecture standards.

• Drives technical quality by conducting or participating in architecture, design and code reviews, capacity planning, modeling and testing.

• Runs the vitality of technical talent in area of responsibility and provides feedback, suggestions to other people leaders on technical talent.

• Assists in mentoring lines involved in a product/application development when unfamiliar, new technologies or techniques are introduced.

May perform other responsibilities as assigned. 

Reporting Relationships: Reports to Director or AVP, Chief Architect.

Typical Skills and Experiences: 

Education: Undergraduate studies in computer science, management information systems, or a related field is preferred.

License/Certification/Designation: Technology certifications or designation are not required but encouraged. 

Experience: Eight to ten years of experience in a Technology domain. Shown skill in multiple architectural domains and various technologies. Awareness of emerging technologies. Experience with cloud technologies is preferred.

Knowledge, Abilities and Skills: Good communication and facilitation skills. Ability to make decisions and recommendations on technology strategies while considering various options and business needs. Aptitude to influence, build relationships, negotiate and set priorities needed. Strong executive presence. Insurance/financial services industry knowledge a plus.

Other criteria, including leadership or technical skills, competencies and experiences may take precedence. 

Staffing exceptions to the above must be approved by the hiring manager’s leader and HR Business Partner.

Values: Regularly and consistently demonstrates the Nationwide Values.
Job Conditions: 

Overtime Eligibility: Exempt (Not Eligible)

Working Conditions: Normal office environment. Some travel maybe required. 

ADA: The above statements cover what are generally believed to be principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties. 

Benefits

We have an array of benefits to fit your needs, including: medical/dental/vision, life insurance, short and long term disability coverage, paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date, nine paid holidays, 8 hours of Lifetime paid time off, 8 hours of Unity Day paid time off, 401(k) with company match, company-paid pension plan, business casual attire, and more. To learn more about the benefits we offer, click here.

Nationwide is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive culture where everyone feels challenged, appreciated, respected and engaged. Nationwide prohibits discrimination and harassment and affords equal employment opportunities to employees and applicants without regard to any characteristic (or classification) protected by applicable law.

NOTE TO EMPLOYMENT AGENCIES:

We value the partnerships we have built with our preferred vendors. Nationwide does not accept unsolicited resumes from employment agencies. All resumes submitted by employment agencies directly to any Nationwide employee or hiring manager in any form without a signed Nationwide Client Services Agreement on file and search engagement for that position will be deemed unsolicited in nature. No fee will be paid in the event the candidate is subsequently hired as a result of the referral or through other means.

Nationwide pays on a geographic-specific salary structure and placement within the actual starting salary range for this position will be determined by a number of factors including the skills, education, training, credentials and experience of the candidate; the scope, complexity and location of the role as well as the cost of labor in the market; and other conditions of employment. If a Sales job, Sales Incentives, based on performance goals are possible in addition to this range. Note on Compensation for Part-Time Roles: Please be aware that the salary ranges listed below reflect full-time compensation. Actual compensation may be prorated based on the number of hours worked relative to a full-time schedule.

The national salary range for Consultant, Product Architect : $118,000.00-$222,000.00

The expected starting salary range for Consultant, Product Architect : $118,000.00 - $178,000.00