Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth families and large multinational corporates and institutions. We’re passionate about creating growth in Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you.
Job DescriptionTo provide an efficient and effective point of contact for new and existing Consumer Clients within the Branch and through Proactive initiatives. To provide an onsite selling capability to lead sources and acquire new business within the relevant Local Market. To ensure that the clients' banking needs are identified and fulfilled efficiently and cost-effectively, while managing the risks associated with new accounts, mandates and specimen signatures.
QualificationsQualifications
- Matric
- National Diploma (NQF6 FAIS recognized qualification)
Required Experience:
- A minimum of 3-4 years of demonstrable experience in Personal and Private Banking is imperative, with a strong emphasis on highly skilled sales techniques to drive revenue growth.
- Proven track record in managing high-value and multi-segment client portfolios is essential, including the ability to identify upselling and cross-selling opportunities effectively.
- Extensive experience in proactive client acquisition within the financial services sector is required, showcasing exceptional sales acumen and the ability to exceed acquisition targets.
- Demonstrated proficiency in stakeholder management is crucial, ensuring collaborative partnerships that support sales objectives and client satisfaction.
Behavioural Competencies:
- Embracing Change
- Establishing Rapport
- Examining Information
- Following Procedures
- Producing Output
- Team Working
Technical Competencies:
- Attitude of Customer Experience
- Banking Process & Procedures
- Client Retention
- Customer Understanding ( Consumer Banking)
- Mind of Customer Experience
- Product Related Systems (Consumer Banking)
- Risk Identification
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What We Do
As a brand with a legacy of 161 years in Africa, we have a deep understanding and belief in the boundless opportunities that this continent presents. Our vision extends beyond mere geography; it encompasses a profound recognition of the potential for growth that resonates within our people, customers, entrepreneurs, and all who share our unwavering commitment and passion for investing in Africa. With a presence in 20 countries across sub-Saharan Africa, we have cultivated a diverse community of the most skilled, innovative, and creative minds in the industry. Our purpose is to drive Africa's growth, acting as a catalyst for inclusive and sustainable economic development in the regions we serve. We strive to improve the lives of our fellow Africans by conducting business in an ethical and responsible manner. As a trusted partner, we consistently set higher standards and aspire to become better with each endeavour. We are more than just a banking institution; we are a driving force behind Africa's growth. Join us on this transformative journey. Together, we have the collective power to propel Africa into the future, making tangible progress for all who proudly call Africa home.
