Consultant, Operation Management

Posted 24 Days Ago
Be an Early Applicant
Madison Park West, FL
1-3 Years Experience
Fintech • Payments • Financial Services
The Role
The Consultant, Operations Management is responsible for understanding client priorities, promoting products, and offering technical support. They resolve operational issues by providing informed recommendations, develop policies, and assist senior consultants on projects, specifically dealing with Wires system operations and collaboration during testing phases.
Summary Generated by Built In

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

The Consultant, Operations Management is responsible for determining client priorities and objectives through consultation, promoting products and services and providing technical support to clients. The role demonstrates initiative and applies advanced concepts to ensure the resolution of operational problems or issues by investigating, analyzing and providing informed recommendations. The Consultant uses independent judgement to determine methods and approaches to work, assisting senior consultants on projects to develop and implement policies and procedures. Acting as a resource integrator for their area, the role provides input on the development and implementation of policy and program initiatives. The role works autonomously on day-to-day work, keeping up-to-date with specialized knowledge of the industry to provide value-added consultation to clients. The role requires proficient in writing test scripts and executing them during project UAT phase. The role requires collaboration and interactions with various line of businesses prior to and during the testing phase. One of the requirement is individual must have experience in how Wires system works for both FED and SWIFT.

  • Swift and ISO 20022 knowledge is required).

At CIBC, our people are our greatest asset. You’ll become part of a diverse community that acknowledges everyone’s unique talents, and empowers teams to do what’s right for the client and to do it well. As part of our team, you will: 

  • Thrive: Benefit from an open and approachable culture that provides the flexibility and support you need to integrate your life at work and home. 

  • Connect: Work in a place where the right technology and infrastructure foster innovation, collaboration, and creativity. 

  • Develop: Grow your skills and career through our best-in-class onboarding experience, ongoing learning opportunities, individual development planning, and comprehensive product training. 

  • Prosper: Share in our collective success with a competitive salary, incentive pay, banking benefits, health benefits programs, retirement savings, and more. 

 

California residents — your privacy rights regarding your actual or prospective employment

At CIBC, your goals are a priority. We start with your strengths, ambitions and strive to create opportunities to tap into your potential.  

What you need to know

  • CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact [email protected]

  • You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

  • We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Expected End Date

2024-12-31

Job Location

IL-70 W Madison St, 9th Fl

Employment Type

Regular

Weekly Hours

40

Skills

Analytical Thinking, Business Operations, Mentoring Staff, Operations Management, Operations Support, People Management, Prioritization, Process Improvements, Resource Allocation

Top Skills

Swift
The Company
Toronto, Ontario
43,351 Employees
On-site Workplace

What We Do

CIBC is here to help all our clients reach their goals.

We know the importance of reliable financial products and services, and we’re dedicated to providing them in a way that lets you bank however you want, whenever you want.

With innovative tools designed around your priorities and a team fully focused on your success, you’ll get the insights you need to get even closer to achieving your goals.

This culture of innovation and shared values of trust, teamwork and accountability are why we’ve been named a top employer in Canada. They’re also why a career at CIBC is more than a job—it’s an opportunity to grow and work alongside some of the brightest in Canada.

La Banque CIBC est là pour aider tous nos clients à atteindre leurs objectifs.

Nous connaissons l'importance de produits et services financiers fiables, et nous nous engageons à les fournir d'une manière qui vous permette d'effectuer vos opérations bancaires comme vous le souhaitez, quand vous le souhaitez.

Avec des outils innovants conçus autour de vos priorités et une équipe entièrement centrée sur votre réussite, vous obtiendrez les informations dont vous avez besoin pour vous rapprocher encore plus de vos objectifs.

Cette culture de l'innovation et les valeurs partagées de confiance, de travail d'équipe et de responsabilité sont la raison pour laquelle nous avons été nommés l'un des meilleurs employeurs au Canada. C'est aussi pourquoi une carrière à la Banque CIBC est plus qu'un emploi : c'est une occasion de grandir et de travailler aux côtés de certaines des personnes plus brillantes au Canada

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