Working at Freudenberg: We will wow your world!
Responsibilities:- Support ERP-related requests across South America, promoting alignment and best practices.
- Provide functional and technical support for TOTVS Datasul users, ensuring business continuity.
- Analyze, troubleshoot, configure, and resolve ERP issues, escalating complex matters when necessary.
- Gather business requirements and propose ERP-based solutions aligned with corporate needs.
- Develop and maintain low- to medium-complexity customizations and enhancements using Progress 4GL.
- Support and maintain integrations between Datasul and internal or third-party systems.
- Execute testing and validation activities to ensure solution quality and reliability.
- Manage and coordinate support tickets with TOTVS, including analysis, testing, and follow-up.
- Support user training and change management initiatives across South America.
- Create and maintain technical and functional documentation in accordance with corporate standards.
- Participate in ERP projects, system upgrades, digital transformation, and process improvement initiatives.
- Monitor system performance, integrations, and information security risks, implementing corrective actions as needed.
- Contribute to IT governance, compliance, information security, and development best practices.
- Bachelor's degree in Information Systems, Computer Science, Computer Engineering, Systems Analysis and Development, Information Technology, or related fields.
- Intermediate English and/or Spanish (preferred), with the ability to support users, participate in meetings, prepare documentation, and interact with regional and global teams.
- Strong experience with TOTVS Datasul (EMS2/EMS5), including system configuration, user support, maintenance, and functional expertise across multiple business modules.
- Knowledge of TOTVS Foundation, Progress OpenEdge (Progress 4GL), and Progress Database.
- Experience gathering and analyzing business requirements, mapping processes, and proposing system solutions aligned with business needs.
- Experience supporting and maintaining integrations through WebServices, APIs, and related technologies.
- Proven background in user support, incident management, version control, and technical/functional documentation.
The Freudenberg Group is an equal opportunity employer that is committed to diversity and inclusion. Employment opportunities are available to all applicants and associates without regard to race, color, religion, creed, gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, national origin, ancestry, age, mental or physical disability, genetic information, marital status, familial status, sexual orientation, protected military or veteran status, or any other characteristic protected by applicable law.
EagleBurgmann do Brasil Vedacoes Ltda.Skills Required
- Bachelor's degree in Information Systems, Computer Science, Computer Engineering, Systems Analysis and Development, Information Technology, or a related field
- Intermediate English and/or Spanish for user support, meetings, documentation, and regional or global collaboration
- Strong experience with TOTVS Datasul, including EMS2/EMS5 configuration, user support, maintenance, and multiple business modules
- Knowledge of TOTVS Foundation, Progress OpenEdge, Progress 4GL, and Progress Database
- Experience gathering and analyzing business requirements, mapping processes, and proposing ERP solutions
- Experience supporting and maintaining integrations using WebServices, APIs, and related technologies
- Background in user support, incident management, version control, and technical or functional documentation
Freudenberg Group Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Freudenberg Group and has not been reviewed or approved by Freudenberg Group.
-
Healthcare Strength — Healthcare is considered strong at many U.S. sites, with low‑cost options, HSA contributions, and on‑site clinics in some locations.
-
Retirement Support — A 401(k) with company match is standard across U.S. entities, though exact match mechanics differ by business group and year.
-
Leave & Time Off Breadth — Paid time off is often described as good, with some locations offering generous holiday schedules.
Freudenberg Group Insights
What We Do
Freudenberg is a global technology group that strengthens its customers and society long-term through forward-looking innovations. Together with its partners, customers and research institutions, the Freudenberg Group develops leading-edge technologies and excellent products and services for about 40 markets and for thousands of applications: seals, vibration control components, technical textiles, filters, specialty chemicals, medical products and the most modern cleaning products. Strength of innovation, strong customer orientation, diversity, and team spirit are the cornerstones of the Group. The 170-year-old company holds strong to its core values: a commitment to excellence, reliability and pro-active, responsible action. In 2022, the Freudenberg Group employed more than 51,000 people in some 60 countries worldwide and generated sales of more than €11.7 billion. Learn more about us and visit our digital home at freudenberg.com and read the stories that make us Freudenberg. Visit and follow us at www.freudenberg.com https://www.instagram.com/freudenberg.group/ www.youtube.com/FreudenbergGroup www.facebook.com/freudenberggroup *** Netiquette *** We look forward to receiving your comments and posts. On behalf of all users, we ask for constructive contributions, mutual respect, courtesy and tolerance. All contributions will be checked and we reserve the right to delete contributions. This applies in particular to unlawful content, incorrect statements, advertising for third parties, spam or slander. In addition, we reserve the right to remove comments that are otherwise inappropriate or incorrect. Contributions made by external users do not necessarily reflect Freudenberg’s opinion. Please find our data protect information here: https://www.freudenberg.com/fileadmin/downloads/english/2020-11_DataProtectionInformation_SocialMedia_EN.pdf
.jpg)
