Powering the agentic revolution in travel. Sabre is an AI-native technology leader, backed by one of the world’s largest travel data clouds. Built on an open, modular, cloud-native architecture, Sabre serves as the backbone for both established leaders and bold, new disruptors, guiding them to the next age of travel retailing through intelligent, connected, and personalized experiences. With AI at its core and operating at unparalleled scale, Sabre transforms insights into innovation, empowering airlines, hoteliers, agencies and other partners to retail, distribute and fulfill travel worldwide.
Connectivity Certification Analyst
Company Background:
Aven Hospitality serves hoteliers around the globe with the industry’s most innovative and comprehensive suite of technology services and products. Our solutions empower hotels and hotel chains to deliver true hospitality reliably and at scale, improving guest experience throughout the traveler journey.
Our team is comprised of the hospitality industry’s most innovative and entrepreneurial leaders, and together we form the fastest growing business unit of a $4B+ global technology company. Candidates who join our team must thrive in fast-paced, entrepreneurial environments and be committed to serving the needs of our hospitality customers around the globe. If this sounds like you, we welcome the opportunity to get to know you better.
Position Summary
The Connectivity Certifications organization at Aven Hospitality (AH) defines and delivers a compelling connectivity value proposition that enables high impact business outcomes for our customers. The team operates in a highly consultative manner, serving as both product and technical experts, while partnering with Sales and Account Management, Product and Engineering teams to design and deliver optimal connectivity solutions.
The Connectivity Certification Analyst will perform review, testing, troubleshooting and certification of new system interfaces utilizing XML and JSON API specifications for our Property Connect (fulfillment) and Channel Connect (distribution) interfaces to the SynXis Central Reservation System (CRS) platform. The primary responsibilities will be reviewing message formats and system specifications for new interfaces being developed between vendors, customers, and internal staff and providing vendor and technical support for these certifications. The Connectivity Certification Analyst will also interact extensively with our product, development and QA teams and will be expected to participate in technical discussions about integration issues as well as product directions and strategies. This individual should have knowledge in a variety of technical areas including familiarity with hospitality technology standards including Open Travel, HTNG, XML, JSON, reading technical specifications, client and server systems, networking concepts and an understanding of programming concepts and tools.
Key Responsibilities
Facilitate custom API solutions across customers, partners, and internal teams.
Onboard new API connectivity partners and customer, ensuring consistent certification standards and best practices.
Ensure the ongoing success and performance of existing integrations while ensuring adherence to commercially-agreed upon standards.
Collaborate with Sales and Account Management to support new and existing partner opportunities.
Work closely with Product and Engineering teams to troubleshoot integration product functionality, testing and defect remediation.
Deliver customer and partner satisfaction through strong collaboration, transparency, and technical leadership.
Strengthen adoption of the Aven Hospitality Platform by ensuring integrations deliver measurable business value.
Key Knowledge and Skill Requirements
Strong analytical and problem-solving skills
Proven experience in API quality assurance and certification processes, including functional and integration testing of SOAP and REST services, with proficiency in XML and JSON payload validation.
Subject-matter expertise with APIs such as XML, REST, SOAP, JSON required
Experience with SaaS solutions
Excellent verbal and written communication skills
Familiar with technical specifications
Experience with OTA, HTNG and/or Opera OHIP or OXI standards is preferred
The individual should be able to work as part of a team or work independently on assigned tasks, and the ability to handle multiple assignments simultaneously
Knowledge of software development life cycle and release process would be helpful
Hotel Operations and Property Management System (PMS), Central Reservation Systems (CRS), Customer Relation Management (CRM) or 3rd party channel experience is ideal
Proficient with relational databases such as Oracle or SQL
Qualifications / Experience
3+ years of API and integration experience
Four-year college degree or relevant experience in a related field
Experience in Hospitality or Travel Distribution industry preferred
Experience working with technical and business stakeholders
Strong working knowledge of Aven Hospitality products and services
Expertise in SOAP and REST APIs
Relational or non-relational database query experience
We will give careful consideration to your application and review your details against the position criteria. You will receive separate notification as we progress your application. Please note that only candidates who meet the minimum requirements will proceed in the selection process. To learn more about the people and culture at Sabre, follow us on Facebook and LinkedIn.
This job posting comprises the law No 19691 and its decree No 73/019, which includes the people registered in the National Register of disabled people who have the skills and aptitude for the position described in the present posting.
#LI-Hybrid#LI-DA1Skills Required
- 3+ years of API and integration experience
- Four-year college degree or relevant experience in a related field
- Proven experience in API quality assurance and certification processes
- Expertise in SOAP and REST APIs
- Experience with SaaS solutions
- Strong analytical and problem-solving skills
- Experience with OTA, HTNG, Opera OHIP, or OXI standards
What We Do
We are a software and technology company that powers the global travel industry. With decades of revolutionary firsts, our team of experts drive innovation and ingenuity in the industry. Today, we are creating a new marketplace for personalized travel. We partner with airlines, hoteliers, agencies and other travel partners to retail, distribute and fulfill travel. We are committed to helping customers operate more efficiently, drive revenue and offer personalized traveler experiences with next-generation technology solutions. Positioned at the center of the business of travel, our platform connects people with experiences that matter in their lives. Sabre's technology powers the nearly US$8 trillion travel industry. Our technology and data-driven solutions help our airline, hotel, travel agency and corporate customers grow their businesses and transform the traveler experience. The scale, breadth and depth of our technology is unmatched and sustains a complex industry. We provide an open and stable platform to deliver flexible, reliable and scalable solutions. Over the years, we have shaped and modernized the travel industry. We pioneered online travel agencies, corporate booking tools, revenue management, and web and mobile itinerary tools, to name a few. Our travel marketplace transacts more than US$120 billion of travel spend per year. And we are the world’s largest provider of airline and hotel technology. We have been named to the InformationWeek 500 list of the most innovative technology companies for 11 consecutive years. And InformationWeek named Sabre seventh on its list of the “Greatest Software Ever Written.”
