Job Description:
At Cable One and our family of brands, we keep our customers and associates connected to what matters most. For our associates, that means: a thriving and rewarding career, respect for the communities where they live and work, a focus on health and wellness, an excellent work/life balance, and an open and inclusive workplace.
Sparklight's Connected Community Sales & Retention Account Executive play an important role in their community by developing meaningful relationships with local MDU Property Owners and Management. As a Account Executive, you will match current and prospective MDU customers with Sparklight services that best fit the needs of their businesses. You will also have the opportunity to network and meet with MDU leaders in your community.
Our team also enjoys having fun! You will have the opportunity to participate in community outreach with your team and compete in friendly sales competitions. Our top sellers will win an all expense paid vacation to a tropical location for them and a guest!
What you will do to contribute to the company's success
Responsibilities:
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Provides quality internal and external customer service surrounding the Company values
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Meets or exceeds corporate/system sales goals
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Prospects, cold calls (by phone and in person) and generates new sales opportunities
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Develops and maintains strategic account plans
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Develops relationships with clients and provides solutions to meet their needs
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Develops proposals and presentations to deliver to customers and prospects
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Ensures client retention and cross-sells and up-sells to existing clients
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Negotiates pricing, service level and terms/conditions with clients
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Ensures product pricing is consistent with pricing structures set at the corporate level and competitive environment
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Performs ROI assessment for profitability and submits for approval
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Updates essential client information in a timely manner
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Processes client disconnect orders
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Ensures customer satisfaction throughout sales cycle
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Maintains database information and customer records
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Performs other duties as assigned
Qualifications
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Three years MDU sales experience
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Computer skills including Windows-based applications
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Strong negotiation, problem solving and analytical skills
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Strong people and relationship management skills
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Ability to prioritize and organize effectively
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Ability to analyze accurately with attention to detail
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Ability to work independently and with others
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Ability to comply with all Company safety procedures
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Appropriate valid driver’s license and driving record within Company standards
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Bachelor’s degree or equivalent experience preferred
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Consultative selling experience preferred
Cable One is an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law.
Cable One, Inc. collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state and local law.
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What We Do
Cable One Business offers scalable, reliable, and efficient solutions so that the businesses we serve can be successful. Business services available through Cable One include high-speed internet; business phone service; reliable, crystal-clear cable TV services; and fiber-optic solutions.