Location: Anywhere in the United StatesAbout Us
There is no such thing as perfection. Only continuous improvement. We are building software that helps companies build a culture of continuous improvement.
QA programs done right are about driving continuous improvement across your employees, customers, product, and processes.
This concept applies to every single business in the world - from the coffee cart around the corner to the largest companies in the world.
Our sweet spot of customers are ones that have a lot of digital conversations (email, chat, phone, video, etc.) and tech-enabled services.
We work with hundreds of customers - learn more at www.maestroqa.com.
The Maestro Mindset
- Persistence and Passion define you
- Mental Agility and Intellectual Honesty change you
- Raw and authentic seeps through you
- Independent thinking makes you
- Incredibly ambitious, hungry, and striving for excellence fires you up
Maestro will be tougher than 99% of other jobs but for the people who enjoy ‘tough’, it will also be the most rewarding.
Why this Opportunity
- This is our farm system that we take seriously in terms of developing talent - our SDRs have become some of our most successful AEs and some of our best marketers and customer success managers
- You will learn the guts of our industry dynamics, competitors, personas
- You will learn one of the most essential skills - prospecting - that will enable you to become a superstar AE
- We will invest a lot in daily and weekly coaching and training
Key Requirements:
- Ability to execute incredible personalization over the phone and email
- Exceptional relationship-building skills - this is core skill for future AEs and CSMs
- ~3-10 years worked in a different industry outside of Technology and want to break into technology / startups
Compensation: $90,000 USD OTE
What the Team is Saying
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What We Do
Our mission is to help companies across the world improve their customers’ experiences with better customer support. Our solutions streamline quality assurance practices, improve customer support coaching, and provide data-driven reporting. We’re growing rapidly to help reshape how some of the world’s fastest-growing and most innovative companies — including Etsy, Stitch Fix, Postmates, Lyft, and Squarespace — engage with their customers.
Why Work With Us
It's our focus on building trust with each other, competing against ourselves - not others, and continuous self-improvement.
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MaestroQA Offices
Remote Workspace
Employees work remotely.
Remote-first with strong bases in LA, SF, NY, and Singapore, we're a diverse team working to reinvent how customer support teams are run.
