The NASA AEGIS Program at Leidos has an immediate opening for a Configuration Management Specialist. The selected candidate will be responsible for ensuring Information Technology (IT) Service Management processes are consistently applied across the enterprise to maintain adherence to IT Asset and Configuration Management practices, driving high levels of configuration data accuracy and completeness.
The AEGIS Program delivers high-quality, integrated communications services, providing secure voice, video, and data solutions to NASA customers worldwide.
PRIMARY RESPONSIBILITIES:
- Leverage established processes and ITIL best practices to ensure the IT organization designs, deploys, and sustains high-quality, highly available solutions aligned with business and IT strategic objectives.
- Ensure IT processes are clearly defined, consistently applied, and supported by appropriate reporting to deliver quality, value, flexibility, and organizational visibility.
- Audit Configuration Item (CI) records to ensure completeness, accuracy, and compliance with established configuration management practices.
- Manage change control processes, including evaluating implemented changes and verifying that updates are accurately captured in the Configuration Management System (CMS) and other related systems.
- Review and audit design and release documentation to verify completeness, appropriate authorizations, and identification of impacted Configuration Items (CIs).
- Create and update Service Management system tickets and Configuration Item records to maintain accurate and current information.
- Track, maintain, and report the status of Configuration Items throughout their lifecycle, including version information, location, and relationships with other configuration items.
- Apply ITIL principles, methodologies, and best practices to support effective configuration and change management processes.
- Collaborate with technical teams to collect, validate, and maintain accurate system configuration information.
BASIC QUALIFICATIONS:
- Bachelor’s degree and a minimum of 8 years of relevant experience.
- Experience with change and configuration management processes and practices.
- Experience with hardware (HW) and/or software (SW) asset management.
- Proactive, analytical thinker with strong problem-solving skills and attention to detail.
- Strong written and verbal communication skills.
- Ability to train and instruct end users and management personnel on Service Management tools and processes related to Change and Configuration Management.
- Ability to work independently, manage day-to-day activities, and achieve operational objectives within established Change and Configuration Management processes.
- Ability to adapt to changing environments and priorities, effectively manage schedules, and complete assigned tasks within established timelines.
PREFERRED QUALIFICATIONS:
- Comprehensive subject matter expertise in the principles, methodologies, and best practices associated with change, configuration, release, and asset management.
- Extensive knowledge of and experience with change and configuration management applications, including BMC Remedy and ServiceNow.
- ITIL Foundation certification preferred.
- Experience with Configuration Management System migrations.
- Familiarity with data analysis methodologies, tools, and techniques for analyzing large datasets.
CLEARANCE REQUIREMENTS:
- U.S. Citizenship is required.
- Ability to obtain and maintain Public Trust clearance.
If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo — because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 — and moving faster than anyone else dares.
Original Posting:October 22, 2026For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.
The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
Skills Required
- Bachelor's degree and a minimum of 8 years of relevant experience
- Experience with change and configuration management processes and practices
- Experience with hardware and/or software asset management
- Strong problem-solving, analytical, communication, and attention-to-detail skills
- Ability to train end users and management personnel on Service Management tools and Change and Configuration Management processes
- Ability to work independently and manage day-to-day activities within established processes
- Ability to adapt to changing priorities, manage schedules, and complete tasks within established timelines
- Subject matter expertise in change, configuration, release, and asset management principles and practices
- Experience with BMC Remedy and ServiceNow
- ITIL Foundation certification
- Experience with Configuration Management System migrations
- Familiarity with data analysis methodologies, tools, and techniques for large datasets
- U.S. citizenship
- Ability to obtain and maintain Public Trust clearance
Leidos Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Leidos and has not been reviewed or approved by Leidos.
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Healthcare Strength — Healthcare coverage is described as comprehensive, with multiple plan options, low office-visit copays in some plans, and access to mental health and wellness support tools. The availability of HSA/FSA options and employer contributions is positioned as a meaningful part of the total package.
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Retirement Support — Retirement benefits are framed as a strong component of total rewards, highlighted by a 401(k) match and immediate vesting in the standard package. The Employee Stock Purchase Plan is also presented as an additional long-term wealth-building feature.
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Wellbeing & Lifestyle Benefits — Wellbeing and lifestyle supports extend beyond core insurance, including wellness programs, fitness-related stipends, and assistance resources. Work flexibility and related perks are also included as part of the broader rewards experience.
Leidos Insights
What We Do
We Are Leidos For 50 years we have been tackling some of the biggest problems that face our nation and our world. OUR MISSION Through our culture of innovation and history of performance, we develop deep customer trust built on integrity and create enduring solutions that improve our world. Leidos is a science and technology solutions leader working to address some of the world’s toughest challenges in the defense, intelligence, homeland security, civil, and healthcare markets. The company’s 43,000 employees support vital missions for government and commercial customers. Headquartered in Reston, Va., Leidos reported annual revenues of approximately $11.09 billion for the fiscal year ended January 3, 2020. Leidos was cited for the meaningful work employees perform that is challenging, impactful, and aligned with our customers’ missions as reasons professionals want to work and stay at our company. Leidos has also been named to lists including Forbes’ Best Employers for Diversity, Forbes’ America’s Best Employers for Women, Military Times Best for Vets Employers, and Ethisphere Institute’s World's Most Ethical Companies®. Employees enjoy career enrichment opportunities available through mobility and development and experience rewarding relationships with supportive supervisors and talented colleagues and customers. Employees appreciate our flexible work environment, allowing for and encouraging a true work-life balance. Our professionals are also excited about our Employee Resource Groups, like the newly launched Collaborative Outreach with Remote and Embedded Employees (CORE), which strives to create an environment where every employee, regardless of location, feels fully engaged as a valued employee of Leidos. Your most important work is ahead.
