At Northwestern Mutual, we are strong, innovative and growing. We invest in our people. We care and make a positive difference.
What's the Role?
We are seeking a hard-working ServiceNow CMDB Engineer who will be working under minimal supervision, focusing on larger and complex projects. Demonstrates an advanced understanding of Discovery, Service Mapping, Common Service Data Model, and CMDB and comprehend the impact of their work on others. Someone with a solid grasp of general scripting and conduct regular system maintenance, performance monitoring, and optimization to ensure the stability and reliability of ServiceNow ITOM solutions. They excel in requirements gathering, customer-centric thinking, and aligning technical objectives with business objectives. They stay updated on emerging trends and technologies in IT Operations Management and ServiceNow platform to drive continuous improvement initiatives
Primary Duties & Responsibilities
- Cumulative of prior level plus following:
- Develop, maintain and execute on disaster recovery / redundancy strategies.
- Subject Matter Expert of one or more technology Domains.
- Partnering with vendors and enterprise teams on emerging best practices, patterns and technology.
- Proactively learn emerging platforms and related technology.
- Ability to solve complex technical issues and enable/teach peers to be self sufficient.
- Establish and maintain best practices as it relates to compliance, security, privacy and legal requirements.
- Anticipate deviations from standard practices and find practical ways to move forward.
- Closely follow industry trends relevant to your domain and understand how to apply them to your work as appropriate.
- Break down complex problems into smaller, more manageable ones, and help others to do the same.
- Understand what tools are available and useful for your domain, how they work, and the sorts of situations and problems for which they're useful.
- Use them effectively and teach them to your teammates.
Bring your best! What this role needs:
- Bachelor's Degree or equivalent experience.
- 5 years of professional IT experience.
- Proven ability with at least one OS/hosting platform.
- Demonstrated ability in performance tuning of application stacks.
- Experience with Cloud based PaaS and SaaS platforms and integration points to On Prem infrastructure.
- 5+ years experience with virtualization and containerization.
- 5 years experience with monitoring and performance management of systems.
- 5 years experience with Scripting development.
- 5 years experience with networking knowledge.
- 3-5 years experience with Identity Platform and tools.
- 2 years experience with modern development and scripting languages.
- Experience with CICD concepts, and tools, branching strategies and leveraging knowledge to assist in delivering an infrastructure as a product.
- Excellent troubleshooting skills within area of expertise, and solid troubleshooting in adjacent domains.
- Solid understanding of traditional or cloud computing technologies including Networking, Compute, Storage, Development, Data, Operations, or Security.
- 4 years experience in one of the following (AWS, Kubernetes, Linux, Windows) administration and configuration.
- Experience with multiple delivery methodologies such as Agile and Waterfall.
Our Benefits!
- Highly competitive compensation, including annual bonus opportunities
- Medical/Dental/Vision plans, 401(k), pension program
- Tuition reimbursement, commuter plans, and paid time off
- Extensive Professional Training Opportunities
- Excellent Work/Life Balance
#LI-hybrid
Compensation Range:
Pay Range - Start:
$90,930.00
Pay Range - End:
$168,870.00
Northwestern Mutual pays on a geographic-specific salary structure and placement in the salary range for this position will be determined by a number of factors including the skills, education, training, credentials and experience of the candidate; the scope, complexity as well as the cost of labor in the market; and other conditions of employment. At Northwestern Mutual, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. Please note that the salary range listed in the posting is the standard pay structure. Positions in certain locations (such as California) may provide an increase on the standard pay structure based on the location. Please click here for additiona l information relating to location-based pay structures.
Grow your career with a best-in-class company that puts our client's interests at the center of all we do. Get started now!
We are an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity or expression, sexual orientation, national origin, disability, age or status as a protected veteran, or any other characteristic protected by law.
If you work or would be working in California, Colorado, New York City, Washington or outside of a Corporate location, please click here for information pertaining to compensation and benefits.
FIND YOUR FUTURE
We're excited about the potential people bring to Northwestern Mutual. You can grow your career here while enjoying first-class perks, benefits, and commitment to diversity and inclusion.
- Flexible work schedules
- Concierge service
- Comprehensive benefits
- Employee resource groups
Top Skills
What the Team is Saying
What We Do
You’ll Like It Here
At Northwestern Mutual, we believe that our lives and our work matter. And that doing what’s right is good for everyone. We follow through by designing tech that improves the community and cultivating creative ways to make finance accessible anywhere. These guiding principles have allowed our company to grow for more than 160 years.
Here, you’ll be with a team who emphasizes integrity and prioritizes security to design experiences that better everyone. You’ll work in cross functional teams to create optimal solutions that are rooted in innovative strategy and thoughtful execution. And you’re provided development tools and opportunities to become a leader all with the support of a collaborative team. You’ll be surrounded in a culture that values innovation and works to always evolve to stay ahead of trends and client needs.
We are intentional in seeking out team members who will challenge us. Our employees choose us for the career opportunities, commitment to philanthropy and desire to have a meaningful impact in the lives of our clients. You have career passions and goals. We have ambition and opportunity for you to grow your future in tech. Discover today: https://careers.northwesternmutual.com/
Why Work With Us
We invest in our people. We know careers are about choices, so we provide intentional opportunity. Here you can build creative ways to make finance accessible anywhere and revolutionize traditional processes. As a mutual company, our focus is our people — whether professional development or investments in the community.
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Northwestern Mutual Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
We offer a flexible, hybrid approach for our employees . Teams are in the office a few days a week and work from home the others.
