Configuration Analyst

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description:

Location: Hybrid

Be part of an exciting and challenging opportunity to accelerate the Financial Operations mission of delivering world class billing, collections, advisor contracting & licensing and compensation services to all of our Business Units. As part of the enablement team, the Configuration Analyst will be at the forefront of configuring business systems solutions to help our ~150 knowledgeable professionals deliver for our clients by focusing on the evolution of business technology.

Who you are:

• An energetic, innovative, results-focused individual who enjoys working on new initiatives

• You have unquenchable curiosity to understand how processes work and why we do them

• An individual that can build and maintain strong relationships across the organization at all levels

• Someone who embraces the growing need to adapt and champions evolution

What will you do:

• Configuration: Build new calculation rules, add calculation components, workflow components and reporting needs within the fully owned business applications (e.g. Varicent – Sales Performance Management)

• Reporting: Build and modify an array of reporting within the platform. This includes building operational reports, health/error reports, internal reporting & client facing reporting such as statements

• Testing: Create and facilitate test cases to ensure accuracy in the various components. Work closely with other financial operations teams to drive out scenarios and obtain feedback

• Analysis: Participate in the analysis to support implementation of new functionality within the platform. Integration of new releases, best practices and optimization within our existing models

• Requirements: Work closely with our business partners as part of the engagement to truly understand the needs and requirements of the business and offer solutions at a granular level of detail

• Documentation: As part of the Centre of Excellence, document business needs in a form of requirements, testing documents (scenarios, cases, expected results & actual results) and collect the appropriate approvals/support to implement

• Support: Provide support to our operational teams in diagnosing and resolving any configuration issues within the platform

What do you need to succeed?

• Advanced understanding of Microsoft Excel with respect to functions, pivot tables, formulas

• Working knowledge of relational databases e.g. keys, joins and inclusion/exclusion criteria

• Basic understanding of SQL would be an advantage

• Ability to communicate effectively with both technical and business audiences

Reasons why you should join us under the sun

• A caring, supportive, and inclusive culture
• A collaborative and interactive team environment
• Care Days available for self-care or care of others (i.e., family or others you may support) and Sick Days to support your well-being.
• Flexible Benefits from the day you join to meet the needs of you and your family
• Pension Plan participation starts immediately, and you are automatically enrolled. We help you save more with Sun Life automatic and matching contributions and by including both your salary and bonus when making contributions.

#LI-Hybrid. 

The Base Pay range is for the primary location for which the job is posted. It may vary depending on the work location of the successful candidate or other factors. In addition to Base Pay, eligible Sun Life employees participate in various incentive plans, payment under which is discretionary and subject to individual and company performance. Certain sales focused roles have sales incentive plans based on individual or group sales results. 

Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our clients, the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds.

Persons with disabilities who need accommodation in the application process or those needing job postings in an alternative format may e-mail a request to [email protected].

At Sun Life we strive to create a flexible work environment where our employees are empowered to do their best work. Several flexible work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.

We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.

Salary Range:

53,800/53 800 - 87,400/87 400

Job Category:

Finance

Posting End Date:

13/10/2024